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Misc

  • I am getting a 'Blocked Log In' message and cannot log in.
  • Can I change my username?
  • How is bandwidth calculated?
  • Why do BbProfiles come up when I search for usernames on Google?
  • I think I've spotted a bug in the system, how do I go about reporting it?
  • I can't get to my board anymore. I see LOCKED at the top and the Best Boards home page where my board should be. Why?
  • I'm getting a "permission denied" error message...
  • How much bandwidth are Free Trial BbBoards allowed?
  • Do you have a spellchecker on BbBoard?
  • I can't get into my account suddenly and I see LOCKED with some numbers behind it where my public email used to be. Why?
  • I have a question not covered here...
  • I want to have Adult (X-Rated) Content on my boards, is that against your TOU?
  • What are you working on for the next version?
  • What are Guest Usernames?
  • Can file names have underscores in them?


    I am getting a 'Blocked Log In' message and cannot log in.
    The message: Blocked login - someone is already logged in to this account. If you are the legitimate user, please e-mail support@bbboy.net from the e-mail address you signed up with. To avoid this in future, please log out before logging in on a different computer, or turn off the login block option in your User CP security settings. will appear when you've either deleted your BbCookie and not logged out before doing so, or you have not logged out properly before trying to log in from another computer.


    You need to either uncheck the Log Me In Only Once option in the User Security settings or remember to always log out before you finish a session and plan on logging in from another location. If you need unblocked then you need to e-mail support@bbboy from the email your account is associated with and include your username so we can unblock you.

    Can I change my username?
    You have to reregister with the new name you want. There is not a way to change a username. If you want a post count transfered from the old name to the new one we can do that. But not actually change the name-that old one will still exist.

    How is bandwidth calculated?
    Bandwidth is the amount of data which is transferred from the server to the users. Every page load, the page is sent to the user. So let's say a page is 5KB - that 5KB is the amount of bandwidth that's used up by that page load. Images hosted in the file hosting also take up bandwidth every time they're loaded. So the more their viewed, the more bandwidth is used.

    Why do BbProfiles come up when I search for usernames on Google?
    The information you enter into your Global BbProfile is not private and google spiders amoung others will spider them for search engine results. If you do not want something public then do not enter it into your profile-your email address is the only thing you can keep private, so keep that in mind when you fill in or edit your BbProfile.

    I think I've spotted a bug in the system, how do I go about reporting it?
    You can post in our Suggestions and Bug Reports forum, making sure you include detailed information about what you think you're seeing that you think is not working correctly. We like to troubleshoot and fix any bugs as quickly as we can and the best way to help us do that is to post one link to a example that we can go check out.


    Using the Custom Fields we've set up that forum for what Browser, including the Version along with what Operating System you've using can be beneficial too, because sometimes things are only found to be affecting a certain browser version and type. We appreciate the time it takes you to make a bug report and any information you can give us about the issue will help us resolve it quicker.

    I can't get to my board anymore. I see LOCKED at the top and the Best Boards home page where my board should be. Why?
    We will LOCK any user BbBoards for breaking our Terms of Use and we move swiftly to resolve TOU Violation issues. If you feel your BbBoard was locked injustly you can email BbSupport and explain why you should have your BbBoard unlocked. Posting illegal content, harassment or other TOU Violating activity will not be tolerated.

    I'm getting a "permission denied" error message...
    If you're getting the following error message:



    Forbidden
    You don't have permission to access /your_board_ID on this server.


    --------------------------------------------------------------------------------

    Apache/1.3.22 Server at freedom.bboy.net Port 80


    You are visiting the wrong URL. Notice the bboy.net in the error message. Our URL is bbboy.net - 3 B's. Make sure you're typing the URL with all the B's - it will be in the form bb.bbboy.net/boardid

    How much bandwidth are Free Trial BbBoards allowed?
    All Free Trial BbBoards are allowed 300 MB in bandwidth in the 30 day trial period. If a BbBoard goes over that, it is inaccessable for 30 more days until someone or one of the admins upgrade the board to the Fixed level to get the benefit of all of our features and have unlimited bandwith and reduced advertising or upgrade to the Variable level which has no advertising at all, but bandwith over the minimum $2.50 is paid at a rate of $6.00 per gig.

    Do you have a spellchecker on BbBoard?
    No. But if you use Internet Explorer you can download this one http://www.iespell.com/ that will work very well on BbBoard.

    I can't get into my account suddenly and I see LOCKED with some numbers behind it where my public email used to be. Why?

    We will LOCK any user accounts for breaking our Terms of Use and we move swiftly to resolve TOU Violation issues. If you feel you were locked injustly you can email BbSupport and explain why you should have your account unlocked. Posting illegal content, harassment or other TOU Violating activity will not be tolerated.

    I have a question not covered here...
    Please, feel free to e-mail support@bbboy.net. We'll gladly answer any questions, or help with any problems you're having using Best Boards.

    I want to have Adult (X-Rated) Content on my boards, is that against your TOU?
    Yes, we lock any BbBoard found to have Adult content or that host links to Warez sites/ftps. We do not allow anything X-rated because minors, 13 and over use our boards and we expect our BbBoard owners to understand that if it is not fit to show your mother or a teenager then it is not fit to have on your BbBoard.

    What are you working on for the next version?
    Please view the bottom of our Suggestions/Bug Reports forum on the Support Board. We post the next 2 releases worth of features right at the bottom of the forum.

    What are Guest Usernames?
    Guests can now enter a username when they post, rather than just having "Guest" show up for the username.

    Can file names have underscores in them?
    The internet in general doesn't like underscores. It's not a good idea to use them anywhere in urls.



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