BbSupport Forums :: Tech Support :: Dynamic Registration & Auto Member Issues (Sept 04) :: Add Reply|
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Please read this thread about free boards being deleted.
If you cannot log in please check the date and time on your computer because that will prevent you from logging in properly.
Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
Thank you all for you BbSupport!
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|Mon||Re: New users cannot login to board|
|Nickdisk||Re: New users cannot login to board|
Dynamic Registration should be working again now
|adiemusdieu||New users cannot login to board|
For new users, after registering and receiving password, they cannot login to our board at all.
The error message is:
Username does not exist.
This happened to all new users.
|Nickdisk||Dynamic Registration & Auto Member Issues (Sept 04)|
We are aware that there is currently a problem with the Dynamic Registration & Auto Member features where new members registering on boards using those features finding find that their username "doesn't exist" when they try to log in
Any boards using that having trouble with new member ID's please turn those features off
To de-activate the dynamic registration settings:
Go to Admin Center >> Edit Board Settings and right at the top you'll see two boxes:
Use Dynamic Registration?
Enable Auto-Member On Dynamic Registration?
Make sure these two boxes are unchecked. Members will then be able to register a new username via the "normal" procedure. This is just a temporary measure until we have this problem fixed. New members joining your board will have to post first before they appear on your memberlist.
If you know the person's email who tried making the non'existant ID we will gladly get their ID set up for them
We need to know the exact spelling of the username and the email address they wanted to use (remember you can whisper this information using the Whisper BbCode). Anyone reporting this here will be taken care of ASAP. We're sorry for the trouble and it will be working again soon.
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