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NickdiskRe: AOL and logging in?
Ahh :ohwell: We're positive that the problem is on AOL's side, as we've not changed any code/HTML recently :ohwell: I'm afraid i dont know what else to suggest, sorry SuzyMc :ohwell:
SuzyMcRe: AOL and logging in?
We did suggest that our members who use AOL contact them for help. So far only one has received a reply from AOL and they were of little or no help. This is what that member said...

I wrote AOL and they don't know what is going on, why I can get on some sites and not others. Usually if I turn off the computer and turn it back on, it resets itself and I can get on.

That was several days ago and the others are still waiting for replies from AOL.

I agree with you Nick...I'm certain that it has to be a problem with AOL. None of our other members have had any problems at all, only AOL users. Thank you so much for all of your time and efforts to correct the problem from your end though...I really appreciate it!
NickdiskRe: AOL and logging in?
Hi SuzyMc :smile: NYC_Gal :smile:

I've asked BbBoy again for you, and he's certain that it really must be a problem on AOL's side, not BbBoard's. We didn't change anything to make it work right again, so AOL must have. They just need to change it again, by the sounds. BbBoy has also asked if you got a reply from AOL yet?
NYC_GalRe: AOL and logging in?
All morning -- same issue. It has temporarily cleared up again.

At this point, it would be great if a webmaster could address this problem. It's affecting many people...people who are paying for a service.

Thanks.
SuzyMcRe: AOL and logging in?
We've suggested all of the standard solutions...delete temp files, check computer date and time, check privacy settings, but nothing has worked.
NickdiskRe: AOL and logging in?
Hmm, dunno if its possible in AOL, but have they tried deleting their temp files? :smile:
NYC_GalRe: AOL and logging in?
New day...same problem. :sad:
SuzyMcRe: AOL and logging in?
Thanks Nick. I got this message from one of our AOL members this morning...

I had problems getting in again this morning. I shut down my computer and tried again. I got right in!

I don't know if that "solution" works for all AOL users or not and I don't mean to suggest that restarting their computer every time they want to access our borad is a solution, but maybe it will give you some insight on how to fix the problem.
NickdiskRe: AOL and logging in?
Weird :ohwell: i'll let BbBoy know that a few of your members are still having problems with AOL :smile:
SuzyMcRe: AOL and logging in?
That was one of the first thing I tried when the problem first started...I emailed them URL's to several BBboard's (all on different servers) and they couldn't access any of them.

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