lost admin powers?
http://bb.bbboy.net/support-viewthread?forum=1&thread=1477
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BbBridgeaddict
22:21:19 Tue
Aug 20 2002
lost admin powers?
We had a temporary server glitch a while ago, which resulted in apparent loss of members, posts and admin powers at certain boards.

Everything is back to normal now. However if you can't seem to get into your Admin Center or have other symptoms of loss of admin powers, just do a hard refresh on the board - Shift + Ctrl + Refresh. :smile:

Lil Yeller Bird
03:48:43 Wed
Aug 21 2002
Re: lost admin powers?
I've done Ctrl+shift+refresh. Nothing. I've cleared my cookies, deleted my history, and rebooted. Nada! I still can't get in. Is there something that can be done on your end??? PLEASE HELP!

BbBridgeaddict
05:58:16 Wed
Aug 21 2002
Re: lost admin powers?
Lil Yeller Bird, I answered you in the other forum. :smile:

Click here to read my reply.

BbBridgeaddict
06:06:31 Wed
Aug 21 2002
Re: lost admin powers?
One or two people are still reporting difficulties accessing their Admin Center. On investigation, the boards concerned were/are OK.

Please try the following BEFORE posting here:
  • Clear your browser cache
  • Delete the Best Boards cookie
  • Delete your temp files - this will not do any harm
  • Close down your computer and then switch it on again
  • Log in to your board in the normal way - a new cookie will be set
If you've tried ALL these things and you're still having trouble, post in this thread. :smile:


Berksowl
10:43:07 Wed
Aug 21 2002
Re: lost admin powers?
Hi. Yesterday it appears that I had hackers over at my board (http://azure.bbboy.net/owlsnet). They completely wrecked the place and managed to somehow erase my profile including username. However, using the same username & Password I set up a new board (http://azure.bbboy.net/owlszone) Which now I also have lost my admin rights to.

It kept saying username not recognised, so I tried to register again under the same username to see if that would restore my admin powers, but no such luck. Is there anyway possible to rectify this so that I can once again have admin powers on the newer site as the hackers are likely to attack again at owlsnet.

Please help

Thanks,

Luke

Pamster
11:47:47 Wed
Aug 21 2002
Re: lost admin powers?
Hi Berksowl,

It wasn't hackers that gave you trouble with your account and board, we had trouble on our end yesterday/last night (I am pretty sure your trouble is related to those issues and not hackers-it included some data loss and loss of admin powers) you are still showing as Admin on both boards though-you still have no powers though?

Have you tried a hard refresh? Control + Shift + Refresh or hit F5? I apologize for the trouble you've had, but BbBoy is working on resolving this quickly. If you do not have powers on the new board after doing a hrad refresh post back to me here. :smile:
[Edited By Pamster at 12:08:14 Wed Aug 21 2002]


Berksowl
12:30:53 Wed
Aug 21 2002
Re: lost admin powers?
Hi, thanks for your reply - I tried the hard refresh and that didnt work. Could this have been hampered because I re-registered the username Berksowl as it kept saying user not found?

I re-registered and it let me as if there had never been another Berksowl!

Is there anyway of you transfering admin powers to the new Berksowl account?

Pamster
13:04:36 Wed
Aug 21 2002
Re: lost admin powers?
I revoked and reset your admin powers to the Berksowl name, if you can try to see if that did the trick for me that would be great Berksowl. I hope it restored them for you. Let me know either way ok? :wink:

Berksowl
13:08:01 Wed
Aug 21 2002
Re: lost admin powers?
Hi, what password is that using? the first or the second?

Pamster
13:13:25 Wed
Aug 21 2002
Re: lost admin powers?
Should be the current one you've set up. Click Shift + Control + Refresh when you load the board and see if that doesn't bring up the Admin link for you. :smile:

Berksowl
13:15:49 Wed
Aug 21 2002
Re: lost admin powers?
Its still not working. Also whenever I try to acces the admin section from the email I was sent it says "you must be an administrator to view these options" or something to that effect.

Is there anyway around this?

Berksowl
13:18:44 Wed
Aug 21 2002
Re: lost admin powers?
The board is also acting as if I am only a guest???

Pamster
13:22:51 Wed
Aug 21 2002
Re: lost admin powers?
Are you using the cookieless log in Berksowl?

Berksowl
13:24:13 Wed
Aug 21 2002
Re: lost admin powers?
No, should I be?

Berksowl
13:26:47 Wed
Aug 21 2002
Re: lost admin powers?
Just tried cookieless and still no luck


Pamster
13:31:03 Wed
Aug 21 2002
Re: lost admin powers?
No, if you CAN use cookies it is better to go with that-can you try logging in on your board and then refreshing to see if that doesn't bring up the Admin link-you are showing as the board's admin and should be able to access the admin link. I apologize fo the trouble this has been for you Berksowl, but it should be working for you. It might just need you to log in off of your board itself-since it's showing you as a guest.

Berksowl
13:35:05 Wed
Aug 21 2002
Re: lost admin powers?
Still no luck. Its still showing me as a guest, giving no User CP options, no admin options and I cannot even post! What would you suggest now? Is there any way of you guys sending me a new email with an admin link on there or anything?

Pamster
13:46:22 Wed
Aug 21 2002
Re: lost admin powers?
Is owly_gav your second name? I see that one logged in. Did you set things so only admins and mods could post?

Berksowl
13:52:54 Wed
Aug 21 2002
Re: lost admin powers?
No Owly Gav is a froend of mine. He was a mod on the first board. My second user name was also Berksowl because it allowed me to re-register it as it kept saying user name doesnt exist. It therefore created a new username and password, so the original Berksowl and its original password no longer exist I presume.

Owly gav says he cannot login as it says username does not exist to him, even though it says on my screen he is logged in. He also cannot access user cp as it tells him he is not recognised.

Pamster
13:58:08 Wed
Aug 21 2002
Re: lost admin powers?
Have you deleted your temp internet files (aka cache) and tried to re-enter the new password you got when you registered? That has to be what is wrong because BbBoy was able to log in as you just now with it and you should be able to as well.



Berksowl
13:59:24 Wed
Aug 21 2002
Re: lost admin powers?
Hi

Ive got my admin back, and my user cp is working.

Owly gav is just checking his user cp now to see if it works again.

Would you say it is sorted now?

Thanks ever so much for your help pamster.

Just one more question - the time on our board is about 45 minutes slow - how do i rectify that?


Pamster
14:02:26 Wed
Aug 21 2002
Re: lost admin powers?
Seems that owly_gav will have to re-register because his name is not showing in the database-if he registers again it should show and he will be able to be made a mod-however when I was in the edit users screen you were the only username showing.

Berksowl
14:02:40 Wed
Aug 21 2002
Re: lost admin powers?
Hi pamster, in answer to your whisper - yes thats what I was using. I deleted all my temp files, yes and now it seems to be ok.


Pamster
14:05:21 Wed
Aug 21 2002
Re: lost admin powers?
Thank you so much for working through this with me Berksowl. I apologize again for the inconveinence, but things should be straightened out now. If owly_gav is having trouble still advise him to re-register, and then log in from your board. About the time-the boards don't actually have a time setting-it's a user level thing you set yourself in the User CP in the Settings screen. What time do you see here and is it right here but wrong on your board? :wink:

Berksowl
16:28:14 Wed
Aug 21 2002
Re: lost admin powers?
Hi Pamster,

Thanks ever so much once again. Owly_gav re-registered but it doesnt show him as ever being on line, even when he is, but that doesnt matter as long as he can post, although it would be good if he could be seen.

The time on my site is the same as on here but is exactly and hour behind UK time. Can I change this in CP?

Pamster
16:48:12 Wed
Aug 21 2002
Re: lost admin powers?
You can change it in the 'Edit Settings' in your User CP Berksowl. :smile: You just have to adjust the time offset, either +1 or -1 or whatever. For me I have -4 for EST.

About owly_gav, did he log in ok? If he is still having trouble have him clear his temporary internet files-that should delete the BbCookie and when he logs in again from your board he should create a new bbcookie that will work for him. :smile:

arundelhigh
18:47:51 Wed
Aug 21 2002
Re: lost admin powers?
I've tried all the things you've listed to restore Admin powers. I've cleared my cookies, emptied my temp files, rebooted my computer, did a hard refresh, and logged out & in again and again. Nothings seems to work.

Mer

Pamster
19:35:29 Wed
Aug 21 2002
Re: lost admin powers?
arundelhigh can you please post here http://azure.bbboy.net/arundelbusinessdepartment-viewthread?forum=1&thread=1
I will make you the admin again once you do-is this the only Bb giving you this trouble or are all of them you made the other day showing without you in power?

SoarWithNHCD
12:59:38 Thu
Aug 22 2002
Re: lost admin powers?
Quote:

I've tried all the things you've listed to restore Admin powers. I've cleared my cookies, emptied my temp files, rebooted my computer, did a hard refresh, and logged out & in again and again. Nothings seems to work.


The same thing with my board too.... I did all of the above, and it's still not giving me my admin. powers.

My board link

BbAdmin
14:10:41 Thu
Aug 22 2002
Re: lost admin powers?
If you can post and become a member there SoarWithNHCD I will readmin you-if you were showing as a member I would have done it now-but it isn't showing you at all-so post one time and then again here letting me know you've done so and I will return ASAP and restore your admin control. :smile:

It is me
22:23:43 Thu
Aug 22 2002
Re: lost admin powers?
Pamster, I know you are very busy...
But I just tried to get on my board and it will not allow me Admin powers, I did your suggestions and still nothing, and it has a ghost name of me on there as well I see in the member list.
Let me know what else I need to try I had a block of an hour to work on it I guess I will have to cruise through the showcase lol
Thanks for your help.

acfriverside
23:08:38 Thu
Aug 22 2002
Re: lost admin powers?
I've done all the suggested stuff and still no admin link. What should I do now? Thanks.

acfriverside
23:17:28 Thu
Aug 22 2002
Re: lost admin powers?
But, I'm still showing as the one in power.

BbAdmin
23:17:34 Thu
Aug 22 2002
Re: lost admin powers?
I readminned you It is me, let me know if you need anything else or it didn't work. :wink:

Are you listed on your board as a member acfriverside? If not can you post and then I can readmin you. Off to check it out now. :smile:

BbAdmin
23:25:47 Thu
Aug 22 2002
Re: lost admin powers?
You need to post once for me acfriverside because I don't see you in the userlist. After you do I will readmin you and that should restore control to you. :smile:

acfriverside
23:56:28 Thu
Aug 22 2002
Re: lost admin powers?
Thanks much, Bbadmin. Post complete. Waiting...

BbAdmin
00:13:10 Fri
Aug 23 2002
Re: lost admin powers?
You should be all set now acfriverside. :smile:

acfriverside
00:13:53 Fri
Aug 23 2002
Re: lost admin powers?
Thank you, Bb!

It is me
01:10:42 Fri
Aug 23 2002
Re: lost admin powers?
Thanks bunches Pam. I am back in. Hooray
You are a trooper for working so hard.

Roses and chocolates to you !!:loveya:

BbAdmin
11:17:44 Fri
Aug 23 2002
Re: lost admin powers?
You're both very welcome, it is my pleasure to help you both. :smile:

SoarWithNHCD
13:06:45 Fri
Aug 23 2002
Re: lost admin powers?
I have posted. Thank you!

BbAdmin
16:27:18 Fri
Aug 23 2002
Re: lost admin powers?
You are all set SoarWithNHCD. :smile: Let me know if you need anything else. :wink:

[FM]Mowgz
17:33:48 Sat
Aug 24 2002
Re: lost admin powers?
hi, i have tried to delete the cookies and temporary internet files as u have posted, and restarted my computer.
thing is my admin powers are still lost somewhere in this massive online universe.

so i was hoping u could help me out.

thank you.

___/\/\owgz___

BbAdmin
18:23:36 Sat
Aug 24 2002
Re: lost admin powers?
You're all set [FM]Mowgz. Let me know if you need anything else. :wink:


[FM]Mowgz
18:34:24 Sat
Aug 24 2002
Re: lost admin powers?
ahh man, u people are seriously great.
i mean this forum is the best i have stumbled upon, and if i just had a damn creditcard id pay to get rid of the banners.
u guys really do a good job with this and im really happy for the service i have gotten,
nothing but good compliment from me and the people using my forum.

once again thanks a lot :smile:

BbAdmin
18:43:08 Sat
Aug 24 2002
Re: lost admin powers?
Thank you [FM]Mowgz, that is very nice of you to say. :wink: I am glad you've been enjoying using our service, we work very hard to keep things running smoothly and to keep our members happy. There is someone here 7 days a week and we try to answer all tech needs ASAP. If you ever need anything just ask. :smile:

Ines Abad
21:02:33 Sat
Aug 24 2002
Re: lost admin powers?
Well, another case of lost identity... right here!
I did all I was supposed to do TWICE! and nothing... I feel so powerless!
Would you be sooo kind to help me? please???
Thanx, Ines.

BbAdmin
21:14:01 Sat
Aug 24 2002
Re: lost admin powers?
You're all set now Ines Abad. :smile: Looks liket here are some ghosts in the user list too-if you click on the profiles and get 404 errors you can be pretty sure those are the ghosts and delete them-there is one of your username but I didn't delete it, just restored y our powers so now you can. Thank you for reporting it and let us know if you need anything else. :smile:

Ines Abad
21:16:52 Sat
Aug 24 2002
Re: lost admin powers?
Thank you, thank you, THANK YOU!!!
Ines.


BbAdmin
21:25:16 Sat
Aug 24 2002
Re: lost admin powers?
You're very welcome Ines. :biggrin: Let us know if you need anything else. :thumb:


Liquid_Datura
21:38:32 Tue
Aug 27 2002
Re: lost admin powers?
I've lost my admin center as well... It lists me as just a member. Please help, I'll love you forever.

I have also deleted all the stuff I was told to.

George
[Edited By Liquid_Datura at 21:39:57 Tue Aug 27 2002]


BbAdmin
22:12:27 Tue
Aug 27 2002
Re: lost admin powers?
You're all set Liquid_Datura. :wink:

Liquid Datura
22:14:07 Tue
Aug 27 2002
Re: lost admin powers?
And this is why I love you so much!

BbAdmin
22:58:47 Tue
Aug 27 2002
Re: lost admin powers?
Thank you for the kind words. :wink: It's my pleasure to help. If you need anything else just let us know. :biggrin:



lost admin powers?
http://bb.bbboy.net/support-viewthread?forum=1&thread=1477
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