Report all Log In problems HERE
http://bb.bbboy.net/support-viewthread?forum=1&thread=1484
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Pamster
01:03:35 Wed
Aug 21 2002
Report all Log In problems HERE
For anyone having login problems today, who registered yesterday:

Please visit http://bb.bbboy.net/register.cgi and re-register. This only affects the people who registered yesterday in the last 3 hours before the server problem. We apologize for the inconvenience.

For anyone having login problems today, who changed their password yesterday:

Please use your old password to log in today. You can have your password resent by visiting http://bb.bbboy.net/lostpass.boy . This too only affects people who changed their password in the last 3 hours before the server problem yesterday.

For anyone missing admin powers on their board:

Please read this thread.

For anyone having duplicate members on their board:

Click on "Edit Users" in your admin center. Select the duplicates, and choose "Delete member" from the drop-down menu at the bottom.

[Edited By BbBoy at 08:30:48 Wed Aug 21 2002]


Guest [Unregistered]
01:12:42 Wed
Aug 21 2002
Re: Report all Log In problems HERE
http://azure.bbboy.net/iamthelaw
cant log into admin (says no user exists: iamthelaw)
tried the hard refresh and it does nothing

Pamster
01:29:52 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Your board was made yesterday correct iamthelaw?

MicheleisMe
01:44:28 Wed
Aug 21 2002
Re: Report all Log In problems HERE
I also tried an hard refresh as well and it did nothing. Ive lost all my admin. powers. I cant see if Ive lost any members or posts yet.
Thank you,
Michele

BbBridgeaddict
02:01:35 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Hmm, everyything looks normal at your board. I suggest you clear out your browser cache, delete the Best Boards cookie, reboot your computer and try again. :smile:

The cookie will regenerate as soon as you log in again. :smile:

MicheleisMe
02:32:44 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Normal for you maybe,compared to?
Im not sure why it looks good to you when I can clearly see that the last "New Member" is not really the correct one. Im a bit clueless as to how to clean my cache or the cookie what have you. I guess I will figure it out on my own.
Michele

MicheleisMe
02:54:22 Wed
Aug 21 2002
Re: Report all Log In problems HERE
I deleted the only Cache I could find which was in my AOL 7.0 file. Rebooted and nothing. So can someone please help out here.
Michele

Pamster
03:01:31 Wed
Aug 21 2002
Re: Report all Log In problems HERE
We are having some issues today that were worked out and apparently have residual effects regarding log in issues. But you are logged in fine-are you saying you do not have admin powers any longer MicheleisMe? You still have no admin controls?

MicheleisMe
03:06:00 Wed
Aug 21 2002
Re: Report all Log In problems HERE
No admin powers and it looks like some of my members might be gone since it listed the newest member someone I approved ages ago. Im logged in but when I go to my board it just as if Im a regular user, no admin buttons etc. I did hard refresh more times than I care to remeber. I deleted the only cache I know of which is in my AOL program files and rebooted my computer,much to my dismay since I have to pay for each call I place. Still nothing.
Michele

MicheleisMe
03:09:38 Wed
Aug 21 2002
Re: Report all Log In problems HERE
My stats is showing aleast 13 missing members.
Michele

Pamster
03:12:54 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Your Admin powers have been restored-the rest I can not do and BbBoy will be sorting this out in a few hours when he gets on so please bear with us. :smile:

Guest [Unregistered]
03:15:05 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Get the following message even after clearing cache and rebooting:

"Username doesn't exist"

I'm positive the username and password are being typed correctly.


MicheleisMe
03:15:49 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Thank you :smile:
Michele

Pamster
03:19:16 Wed
Aug 21 2002
Re: Report all Log In problems HERE
You're very welcome Michele, and I apologize for the trouble we've had today. BbBoy should be on soon and he will see what is going on and find the root of the problems.

I think that you're being affected by the troubles we're having today Shadowpriest, did you make a board recently? If so can you leave a link to it? I am sorry you're having this trouble, but these things happen occassionally. It will be taken care of in a few hours when BbBoy logs in.

Guest [Unregistered]
03:33:22 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Yes, I made the board today as a matter of fact. Thanks for your quick response. :smile: I have included the link to my board.

Pamster
03:36:45 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Thank you for your patience Shadowpriest, this thread will help BbBoy when he logs in to figure out what is going on. :smile:

BbBoy
08:31:18 Wed
Aug 21 2002
Re: Report all Log In problems HERE
For anyone having login problems today, who registered yesterday:

Please visit http://bb.bbboy.net/register.cgi and re-register. This only affects the people who registered yesterday in the last 3 hours before the server problem. We apologize for the inconvenience.

For anyone having login problems today, who changed their password yesterday:

Please use your old password to log in today. You can have your password resent by visiting http://bb.bbboy.net/lostpass.boy . This too only affects people who changed their password in the last 3 hours before the server problem yesterday.

For anyone missing admin powers on their board:

Please read this thread.

For anyone having duplicate members on their board:

Click on "Edit Users" in your admin center. Select the duplicates, and choose "Delete member" from the drop-down menu at the bottom.


Guest [Unregistered]
18:30:01 Wed
Aug 21 2002
Re: Report all Log In problems HERE
HI there

Could someone take a look at our board as well - New board as of yesterday morning.

I am the admin (HardwoodHooligan) and can't get past the username does not exist error. Have emptied the cache and di hard refresh...

thanks

arundelhigh
19:39:01 Wed
Aug 21 2002
Re: Report all Log In problems HERE
I think that my admin capability needs to be revoked and restored. I was online when the problem occurred yesterday and have done everything listed on these pages to fix it on my end. It still won't work. I have a few boards...all linked through the above board

Meredith


Pamster
19:43:00 Wed
Aug 21 2002
Re: Report all Log In problems HERE
I have been trying to get you now in three topics-hehehehe-if you can go http://azure.bbboy.net/arundelbusinessdepartment-viewthread?forum=1&thread=1 and post in that topic in the temp forum I set up you will then be in the board's userlist again-yesterday's trouble must have lost your account as the admin and in the board's list. Once you've posted I can readmin you. :smile:

arundelhigh
19:49:42 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Posted. :smile:

Mer

Pamster
19:56:29 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Do you have admin powers on the other Boards? :smile: You're all set on that one now-how are the others? :smile:

arundelhigh
20:03:18 Wed
Aug 21 2002
Re: Report all Log In problems HERE
The Business Board looks good, but not the other boards. I don't have admin rights anywhere else. There is also one board that doesn't have a link:

http://bb.bbboy.net/arundelhigh

I'm planning on adopting the other boards onto this site.

Mer

Pamster
20:07:01 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Ok, here is what I am going to do-if a forum exists on those or you are already listed in the board list-I will restore your admin powers-if you see me post on one of those-post after me because it means you weren't in the list and I need you to so I can restore the admin status.

I know this won't be any fun but we CAN get your status back this way and I apologize for the trouble this has been for you Meredith. If a forum doesn't exist on the other boards I will make a temp one like I did on business-so go between them and together we will get this taken care of now. :smile:

arundelhigh
20:27:49 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Okay--I've posted on all but English Department...I had trouble starting a thread there. I seem to have lost all my forums....I had about 10 each as of yesterday. Is there any way to retrieve them.

Mer

BbAdmin
20:42:31 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Yes-you need to go into each one's Settings (They are there-but hidden) and uncheck the box for Hide Forum...There should be a Temp one on English now-if you can post there for me I can readmin you there. Almost done. :wink:

BbAdmin
20:52:33 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Just so you know-on the nice header you've got on all the boards-the Foreign Language link is wrong-all the boards are actually on the azure server so if you change that link it will work right away rather then redirecting people. :wink: As soon as you post on the English Board I will restore powers there and you should be all set Meredith. Thank you for working thru this with me today. :smile:

arundelhigh
21:01:00 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Done. Thanks for doing this-- I appreciate it.

Mer

Pamster
21:19:38 Wed
Aug 21 2002
Re: Report all Log In problems HERE
No problem Meredith, its my pleasure to help resolve this for you because sometimes things happen and we are here to fix it when things go wrong. :wink: You should be all set up now. Let me know if you need anything else. :smile:

HardwoodHooligan
23:15:10 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Hey there,

I registered again, and seemed to have gotten my admin status back, though I keep getting logged out when going to new pages/posts/threads.

Could someone maybe check my status to ensure I am OK?

Thanks

BbAdmin
23:29:59 Wed
Aug 21 2002
Re: Report all Log In problems HERE
Looks good on our end HardwoodHooligan, but the guest IP# seemed to indicate that you're not staying logged in well. What browser do you use and did you delete your temporary internet files recently? If not try that and see if it doesn't help. :smile: Very glad you got control of your board and user account back. :smile:

Guest [Unregistered]
15:20:31 Thu
Aug 22 2002
Re: Report all Log In problems HERE
I have read every post in this thread and tried everything but my board still won't let me in... I even went to the email i was sent and copy+pasted username and password, then I used the same username and used the password i had recently changed it too but still nothing. it says i don't exist :sad:
if you could gimme a hand that would be great

Eh

BbAdmin
15:26:17 Thu
Aug 22 2002
Re: Report all Log In problems HERE
Go re-register the Eh name and then log in-post on your board http://azure.bbboy.net/cayaneh there and I can readmin you-seems that I can't until you've got control of the account. I just tried and it wouldn't take it-I am going to delete the Eh in there now so you get the name re-registered-post there and then here to let me know and I will take care of it for you. :smile:

Eh
18:00:23 Thu
Aug 22 2002
Re: Report all Log In problems HERE
done and done

http://azure.bbboy.net/cayaneh-viewthread?forum=1&thread=4
[Edited By Eh at 18:02:25 Thu Aug 22 2002]


BbAdmin
19:05:42 Thu
Aug 22 2002
Re: Report all Log In problems HERE
You should be all set now Eh. :wink: Let me know if you need anything else. :smile:

Eh
19:49:11 Thu
Aug 22 2002
Re: Report all Log In problems HERE
Thank you very much, you have been most kind :biggrin:

BbAdmin
20:29:31 Thu
Aug 22 2002
Re: Report all Log In problems HERE
You're very welcome Eh. If you need anything else let me know. :smile:

Guest [Unregistered]
01:11:56 Wed
Aug 28 2002
Re: Report all Log In problems HERE
ok, each time after i try to get apporval to go on a message board it sends me to a page that says internal error....i just want to get approved to go to a message board, i have talked with the administrator of the board, she has tried to help me and yet, i still cant get to it, so she sent me here hoping you can help me, i have a user name and a password, i am registered to your whatever this is (i am really dumb with computers) or atleast am feeling that way as of now, LOL, but please, help me

BbAdmin
01:48:01 Wed
Aug 28 2002
Re: Report all Log In problems HERE
Can you give me your username please so I can try to see if it is as simple as you chose HTML email using a Hotmail address? They do not accept HTML email anymore and if you've done that you'd never have gotten your registration email.



Report all Log In problems HERE
http://bb.bbboy.net/support-viewthread?forum=1&thread=1484
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