new email address and cannot access old email
http://bb.bbboy.net/support-viewthread?forum=1&thread=4735
Powered By BbBoard - http://bb.bbboy.net

lakemich
02:08:54 Thu
Jan 29 2004
new email address and cannot access old email
I am trying to help people on my board who cannot access their old email due to company name change or other reasons. This has to be fixed. People should be able to readily change their email address! How do I tell my members to change this other that emailing bbboy from their old unaccessible email addy?

Froggy
02:11:16 Thu
Jan 29 2004
Re: new email address and cannot access old email
they can email support at support@bbboy.net from their NEW email with their user and password to verify it is them and explain what the situation is and helpdesk with help them out. :smile:

BbAdmin
02:16:56 Thu
Jan 29 2004
Re: new email address and cannot access old email
This is done purposely lakemich to cut down on account hijacking and isn't changing anytime soon. Have them email us like Froggy suggested above and if they have their current password that is all they need to prove they are the rightful owner of the username they need the new email to apply to. :smile:



new email address and cannot access old email
http://bb.bbboy.net/support-viewthread?forum=1&thread=4735
Powered By BbBoard - http://bb.bbboy.net