Persistent problem
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BettaDreamer
04:22:29 Sat
Jan 17 2004
Persistent problem
The other day, I posted here about having my username automatically log out and block the log in. Emailing the blocked@bbboy.net address corrects the problem immediately, but for whatever reason I'm continuing to get blocked log ins. A few minutes ago, I've had to correct this for the second time within about 3 or 4 hours.

I have disabled log in once, so that even if I end up having to log in every time I still don't have to email every time, but I just wondered, what is wrong here? Would it be a problem with the network, or perhaps a problem with cookies?

BbAdmin
04:52:28 Sat
Jan 17 2004
Re: Persistent problem
Is it still happening now? :smile:



BettaDreamer
05:37:45 Sat
Jan 17 2004
Re: Persistent problem
I just re-enabled log in once, so we'll see what happens next time I get online. :smile:

Thanks. :smile:

BbAdmin
14:38:21 Sat
Jan 17 2004
Re: Persistent problem
If you need unblocking again try the blocked@bbboy.net and if that doesn't get it email us at support@bbboy.net and we can unblock you manually. :smile:

BettaDreamer
21:33:43 Sat
Jan 17 2004
Re: Persistent problem
Okay, well, it didn't block my log in, but it did log me out although the log in once was checked. Not necessarily a biggie, but I am a little curious as to what might be going on...

Pamster
23:33:21 Sat
Jan 17 2004
Re: Persistent problem
Check your browser settings. Go to Tools, Options and in there and see how long it stores temporary internet files in the History. If it set to a short period of time then it is deleting the cookies. However you shouldn't be getting logged out unless you are trying to. Does this happen on any particular board? I know boards using domains need you to log in again even if you are logged in here-you won't be until you log in using the board's domain. :smile:

If you can give me some details BettaDreamer I will see if I can test it out myself to see if there is some problem with your username. :smile:

BettaDreamer
00:44:35 Sun
Jan 18 2004
Re: Persistent problem
I had some trouble checking the temporary internet files (long story), but I wouldn't think that would be the problem, as they haven't been changed since we got this computer, and this is a very new problem.

The board I've noticed this on is emerald.bbboy.net/argue. I haven't noticed it on my board, emerald.bbboy.net/gfb, but that doesn't mean I wouldn't have that problem there, as I usually go to the formerly mentioned board prior to my board, so I really don't know if the problem would exist there or not. :smile:

Pamster
00:53:28 Sun
Jan 18 2004
Re: Persistent problem
So when you go to argue, you are logged out? But if you go to your board before going there you are still logged in? Is that what is happening? :smile:

BettaDreamer
01:02:22 Sun
Jan 18 2004
Re: Persistent problem
As far as I can tell, but I go to argue first before gfb like 99.99% of the time, so I'm not sure what would happen if I started going to gfb first. I should probably try that.



Pamster
16:05:02 Sun
Jan 18 2004
Re: Persistent problem
Let us know if that made any difference BettaDreamer. If not then I will test it out for you and see if it happens when I log in as you and go there. :smile:

BettaDreamer
19:47:01 Sun
Jan 18 2004
Re: Persistent problem
Thanks Pamster! So far today it doesn't make a difference what board I go to first, so maybe the problem fixed itself (I love it when things just fall together like that, lol). :smile:

BbAdmin
21:41:41 Sun
Jan 18 2004
Re: Persistent problem
That is great BettaDreamer. :biggrin: Thanks for letting us know it isn't happening to you today. Hopefully it won't happen again. :wink:

BettaDreamer
23:11:15 Mon
Jan 19 2004
Re: Persistent problem
Oh Pamster, it happened again. I went to emerald.bbboy.net/argue, found myself logged out. Instead of logging in (or trying to) I immediately went to gfb. Still logged out. So, I tried to log in and got the blocked log in. I unblocked it with the blocked@bbboy.net, the good news, but the bad news is the problem hasn't seemed to have resolved. :smile:

BbAdmin
23:40:49 Mon
Jan 19 2004
Re: Persistent problem
Ok BettaDreamer I am going to test it out and see if it happens to me. :smile: I'll post back with whatever I find. :smile:

BettaDreamer
23:49:07 Mon
Jan 19 2004
Re: Persistent problem
Okay, thanks. :smile:

Pamster
02:36:15 Tue
Jan 20 2004
Re: Persistent problem
I wasn't able to duplicate this so I don't know what is happening to you BettaDreamer, but if you can check the things I whispered above maybe one will fix the trouble. :smile:

BettaDreamer
05:42:11 Tue
Jan 20 2004
Re: Persistent problem
Okay, thanks Pamster. :smile:

BettaDreamer
05:45:02 Tue
Jan 20 2004
Re: Persistent problem
By the way, the date is correct. I'll have to check on if we have a firewall or not.

Also, if I have a repeat of this problem, should I alert you before trying to unblock it or would that not make a difference?

BbAdmin
13:11:36 Tue
Jan 20 2004
Re: Persistent problem
I would try logging out manually when you're done and see if that helps. I don't think there is anything we can do on our end BetaaDreamer, because if something was wrong on our end I would have been able to duplicate it. If it happens again use the blocked@bbboy.net email and you should be able to get logged in again. I'm sorry that there isn't something we can do to resolve this but it seems to be something on your end, most likely something to do with the browser and cookies. :smile:



Persistent problem
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