Not able to view board
http://bb.bbboy.net/support-viewthread?forum=1&thread=4835
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Jennifer711
00:48:40 Sun
Jan 25 2004
Not able to view board
I registered and received my username and password. I logged in, posted and then logged out. When I tried to log in again, it said log in complete, but Im an unable to view any of the topics. It says I dont have access to view this forum.

Any suggestions??

Nickdisk
01:14:02 Sun
Jan 25 2004
Re: Not able to view board
Hi Jennifer711 :smile: Welcome to Best Boards :smile:

Have you tried everything listed in this log in trouble topic? You might need to enable cookies and javascript in your browser if you haven't got them enabled. You can check here to see if your cookies are enabled. :smile:

Also make sure that the date on your computer is correct - cookies won't work properly and you won't be able to log in unless it is. :smile:

Jennifer711
01:23:31 Sun
Jan 25 2004
Re: Not able to view board
OK, I will check the cookies. Thanks!

Jennifer711
01:29:10 Sun
Jan 25 2004
Re: Not able to view board
Well, when I clicked on your link to check if cookies were enables, the microsoft window popped up and it said Yes cookies...I clicked ok, but I'm still not able to view the board. Incidently, the time on my computer is correct.

Froggy
03:45:01 Sun
Jan 25 2004
Re: Not able to view board
you are logged in Jennifer, see your name is blue, that means you are logged in. i think what you are refering to is the access on that site. correct? You need to post in the first forum called Attention members here and once you post there it will open up the other forums. :smile:

BbAdmin
03:48:34 Sun
Jan 25 2004
Re: Not able to view board
The thing is boards using a domain like that one is require you to log in again. I am going to do this and see if I can access it like you should be able to Jennifer711. :smile:

BbAdmin
04:10:17 Sun
Jan 25 2004
Re: Not able to view board
there is definitely something going on from our side I think Jennifer711. I hate to say check back monday but BbBoy takes sundays off and he has to go check this out. I thought at first it was one of two things possibly preventing a successful log in, but I too wasn't able to log in as you so I know that something isn't right. :smile: BbBoy should be able to figure it out though. :smile:

Tripletmom
19:51:37 Mon
Jan 26 2004
Re: Not able to view board
Just wanted to let you know Pam that we now have another new member this happened to today. Her username is "Melissaann" she posted about 5 times and is having the same problem as Jennifer711 now. thanks.

BbAdmin
21:22:20 Mon
Jan 26 2004
Re: Not able to view board
Are they the only two having this trouble? Is this happening to every new member registering for the board Tripletmom? Thank you for any light you can help shed on this. :wink:

Tripletmom
22:17:11 Mon
Jan 26 2004
Re: Not able to view board
yes it seems to be only happening to the new members just shortly after registering and posting. so far we've had no regular members report it. thanks!

BbAdmin
22:44:14 Mon
Jan 26 2004
Re: Not able to view board
Ok thanks for the info on this Tripletmom. I will pass it on to BbBoy. :smile: If anyone else posts saying this is happening definitely come back and add their name here to this thread. Hopefully BbBoy can pin this down quickly. :wink:

Tripletmom
22:54:07 Mon
Jan 26 2004
Re: Not able to view board
sure will do! thank you!!

Tripletmom
00:57:06 Wed
Jan 28 2004
Re: Not able to view board
just got another report of this happening however its not a new person. Its a long time member, but she doesn't post often. She has many posts and we only require the one intro post to see the boards but today, just like the new people she said it lets her log in but then it says she has no access to any of the boards. Her username is Emilykay. Thanks!

Pamster
02:33:31 Wed
Jan 28 2004
Re: Not able to view board
With everything else that was going on today I am sorry that we didn't get something done on this Tripletmom. If anyone else is having this trouble leave their names and I will try logging in as them and report my findings here and to BbBoy. :smile:

Melissaann
15:18:20 Wed
Jan 28 2004
Re: Not able to view board
I couldn't get into the User CP or even Log In on your board Tripletmom (BbAdmin here :wink: ) So I am going to try as the other member you mentioned above and see if I can as her. I will see if BbBoy can't look at this member, Melissaann's user account. :wink:

Tripletmom
16:17:35 Wed
Jan 28 2004
Re: Not able to view board
ok thank you Pam!

Mom2CJKate
03:35:15 Thu
Jan 29 2004
Re: Not able to view board
I'm also not able to get on this board. It doesn't let me log in at all. I put in my username and password and and it says please wait and refreshes, but still shows me as not logged in. This is the only board I can log into. Thanks.

Tripletmom
01:12:38 Sun
Feb 1 2004
Re: Not able to view board
Any word on this issue? I've got 3 people now with this issue dying to get on my board. They are asking every day. Melissaann also can't access her usercp, it tells her "page cannot be displayed" and she keeps asking if she should make a new username. Please let me know...thanks.

BbAdmin
01:29:08 Sun
Feb 1 2004
Re: Not able to view board
I was working with BbBoy today on this Tripletmom. Only for Melissaann and Mom2CJKate. Who else is having this trouble? they can make a new name and see if it works for them-and use it later once we find the source of the trouble they should be able to name swap between them. :smile:

Tripletmom
01:32:08 Sun
Feb 1 2004
Re: Not able to view board
The other one was Emilykay but she's not new. She's been around for months. I'll have them make a new name and see if it works. Thank you! :smile:

Tripletmom
01:14:40 Tue
Feb 3 2004
Re: Not able to view board
Just wanted to update, this seems to be resolved now. The 3 new members made new names and can post and have access to user cp just fine and the older member Emilykay was all of a sudden able to get on as of today, so this can be marked resolved and I appreciate your help with it!! :thankyou:

BbAdmin
03:48:54 Tue
Feb 3 2004
Re: Not able to view board
I was pretty sure they wouldn't have any trouble today after BbBoy had taken a look at things Tripletmom. Thanks for letting us know that they are getting on and able to access the board and User CP properly. :smile: :thumb:

If anyone else has the same problem just let us know and I can test it and if the same thing happens I will ask BbBoy to take a look at the account(s). :smile:



Not able to view board
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