help!!!
http://bb.bbboy.net/support-viewthread?forum=1&thread=4846
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JoshTee
05:09:46 Tue
Jan 27 2004
help!!!
Quote: a member at our forums...

josh...I have had some inside info from some guys from TWNP..they have told me they have tried to join...but our forum wouldn't let them....and if this is so...maybe more have tried to join and couldn't......hell Rob_Trewartha has been our newest member for months now......I'm sure others have tried to join...any way you can check on this Josh?


HELP! What happened? We haven't had a member in forever and I was starting to wonder why. I guess I now have an idea, but I don't know how to fix it...

Did I hit something? Is BbBoy not working?

Momsheri
06:28:29 Tue
Jan 27 2004
Re: help!!!
Did you try joining as a new member to see if it gives you any errors or not?
Maybe if you have the members names that have tried staff can take a look at that for you when they are on next....

Good luck.

BbAdmin
18:16:12 Tue
Jan 27 2004
Re: help!!!
I was able to make a new name and posted here:

http://dieforums.com/viewthread?forum=21&thread=56

It isn't on our end JoshTee. If you can get more detailed info from those having trouble then we might be able to help pin it down for them, but my guess is that the 'image' bit on bottom might come up as a red x-does sometimes-right click and 'Show Picture' or totally refresh the whole registration page and that would take care of that. :smile:

JoshTee
01:45:03 Wed
Jan 28 2004
Re: help!!!
Here's a little more information from one of the members that we'd got the info from:

Quote:

Seriously the "new home" wont even let me get to the topics for posting. I went through registering and every thing and it kept making me log in even though I was logged in.


Pamster
02:05:43 Wed
Jan 28 2004
Re: help!!!
Ask them if they have a firewall or pop up stopper/blocker because it sounds like a cookie related problem JoshTee. Can you get them to whisper the usernames and emails used to register and I can search the database to see if the names they made were activated or not. :smile:

Macho_Man
01:48:41 Thu
Feb 5 2004
Re: help!!!
I'm from JoshTee's forum and I have spoken to one of the people who has had these problems. He says he doesn't have any pop-up blockers, only 'Spyware and Ad ware blockers'. Spyware blockers can be set to monitor and block certain cookies though, so are there any Bb cookies that might be blocked by an over-zealous spyware blocker?

Also, looking over some other threads here I found a link to the Cookie Checker, is it worth me passing this link on to those having problems?

I have his username & email anyway, as requested:



It would be great to get this problem sorted, we don't know how many potential posters have been driven away by this...



BbAdmin
02:16:18 Thu
Feb 5 2004
Re: help!!!
I had no trouble registering the other day, but I will log into that name and try to post on the board using it. If I can then I would definitely pass the member that link and ask what is happening when they try to log in. If they can check the date on the computer they are using it might be why they can't log in-a date set wrong can prevent a sucessful log in Macho Man. I am on my way to look into this one member you whispered-if I see my other thread there I will post in it or else I will make a new one. :wink:

BbAdmin
02:35:06 Thu
Feb 5 2004
Re: help!!!
I see you on the board now Macho Man and now that I posted as the other name to test it I think they might have better luck. If not try to get some details about what happens when they try to post or log in-if they have the things happen I mentioned about the Log In Box not auto-closing and kicking in the auto-page refresher, they need to close the log in box once it says, "Logged In, Please Wait..." and then press F5 to do a hard refresh, I was still showing as the name I registered when I came so that is why you saw it on now too. :lol:

BbAdmin
02:37:22 Thu
Feb 5 2004
Re: help!!!
It did auto-close and the auto-refresh did kick in just now when I logged in as BbAdmin-also when Logging out of the other name it did close on its own and the page refreshed, so that might not be happening to people. :smile:

Macho_Man
02:48:38 Thu
Feb 5 2004
Re: help!!!
Thank you, your help is appreciated. I'm contacting the user now, I'll let you know how he gets on.

:thankyou:

BbAdmin
03:28:25 Thu
Feb 5 2004
Re: help!!!
You're very welcome Macho Man. I hope we can help get the folks having trouble logged in for you and JoshTee. This thread will be left open in case you run into more users having trouble. :smile:



help!!!
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