HELP! I can't find my board
http://bb.bbboy.net/support-viewthread?forum=1&thread=4851
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luvtkinPA
21:29:01 Tue
Jan 27 2004
HELP! I can't find my board
For some reason this board has disappeared...HELP!

Froggy
21:31:19 Tue
Jan 27 2004
Re: HELP! I can't find my board
Can you give us more info on your board? when was it created? was it a free board?

luvtkinPA
21:33:43 Tue
Jan 27 2004
Re: HELP! I can't find my board
The board was started up around nov25th. It was under a free board.....

I'll just die if it's gone forever!!

luvtkinPA
21:36:47 Tue
Jan 27 2004
Re: HELP! I can't find my board
I'm also now getting the persistant PM notices...

I'm so SAD!

BbAdmin
21:48:19 Tue
Jan 27 2004
Re: HELP! I can't find my board
Persistant PM notices will happen and that is just part of having the feature for persitant PM notifications enabled. As for your board it is there, but the server it is on is down. However-if you do not upgrade soon it will be locked we no longer support free boards and only offer free trial boards. :smile:

luvtkinPA
21:51:42 Tue
Jan 27 2004
Re: HELP! I can't find my board
Thank you! How long do you think that the server will be down?
I'd like to upgrade tonite then.

Thanks for letting me know that the board is still there~that takes a load off my mind......

:thankyou:

BbAdmin
22:30:48 Tue
Jan 27 2004
Re: HELP! I can't find my board
It should be fine now luvtkinPA. :wink:

luvtkinPA
22:48:37 Tue
Jan 27 2004
Re: HELP! I can't find my board
Thanks again...I'm having a problem entering my bankcard information to upgrade. Are you able to use a Visa bank card. (It's not an actual credit card~but funds come directly out of bank account) For some reason it won't work. Please let me know...:bbrocks:

BbAdmin
23:07:11 Tue
Jan 27 2004
Re: HELP! I can't find my board
I think those should work luvtkinPA. Are you getting an error? :smile:

luvtkinPA
23:24:43 Tue
Jan 27 2004
Re: HELP! I can't find my board
I thought so too but it says something like "verification number failed"..(referring to the number on the back of the card) I work at this bank & know that lack of funds is not the problem (in case you're wondering)

I will try one more time..

luvtkinPA
23:30:22 Tue
Jan 27 2004
Re: HELP! I can't find my board
I have a total of 7 numbers on the back of my card. I have tried the first 4 numbers.....the second 3 numbers.....and 000 like the board says to do if the others don't work. This is the response that I got..










Pamster
23:32:12 Tue
Jan 27 2004
Re: HELP! I can't find my board
Are you signing up for recurring billing or a one time payment? :smile:

Pamster
23:34:52 Tue
Jan 27 2004
Re: HELP! I can't find my board
Also the CVV # would be on the back of the card, uusally on the right, where you sign, there's some numbers. it's the last 3 numbers there on the back.

http://www.integratedphoto.com/cvv.html

luvtkinPA
23:39:44 Tue
Jan 27 2004
Re: HELP! I can't find my board


Pamster
23:59:45 Tue
Jan 27 2004
Re: HELP! I can't find my board
I would email 2checkout.com and see what they tell you about the debit card trouble because it does say they accept them and they do the recurring billing. :wink: It should have accepted it so let them know you're having trouble and maybe they can help clear it up. :smile:

luvtkinPA
00:06:09 Wed
Jan 28 2004
Re: HELP! I can't find my board
Thanks for all of your help! Hopefully they will be able to get it figured out. :biggrin:

Pamster
00:09:02 Wed
Jan 28 2004
Re: HELP! I can't find my board
Glad to help luvtkinPA. If you need anything else just let us know. :smile:

luvtkinPA
00:18:47 Wed
Jan 28 2004
Re: HELP! I can't find my board
I've tried emailing 2checkout.com and it's an invalid email address. Any other suggestions?
Thanks!

Pamster
02:14:40 Wed
Jan 28 2004
Re: HELP! I can't find my board
Oh boy. Let me get in touch with BbBoy again and I will see if we can find a better address you can contact them with. I have a feeling that they are getting overloaded by the email worms running rampant on the net-might be why it didn't work. Did it just bounce back to you? :smile:

luvtkinPA
11:56:08 Wed
Jan 28 2004
Re: HELP! I can't find my board
My email wouldn't even send it....A screen popped up and said "invalid email address" Would you like to send anyway? And I said No....

Maybe they have another email address?!?! Thanks in advance for your help!

BbAdmin
13:25:53 Wed
Jan 28 2004
Re: HELP! I can't find my board
I did some looking on their site and found this:

http://www.support.2checkout.com/deskpro/newticket.php

I would use that and put in our domain "http://bbbot.net" and then the rest of the info except the seller ID as you won't need that-the top option you should list as 'buyer' that way they will know you're a customer having trouble. Classify the problem as 'Customer Service' and they should get this and get back to you soon. :smile:

luvtkinPA
16:21:04 Wed
Jan 28 2004
Re: HELP! I can't find my board
Thanks for your help. I have sent them an email. Although my transactions "failed" last nite with this my bank account now has 3 "pending" debit card transactions each for $15 a piece. Hopefully they will get it figured out..



BbAdmin
20:05:02 Wed
Jan 28 2004
Re: HELP! I can't find my board
That sounds like something they need to definitely fix for you. I will let BbBoy know that you're seeing those showing as pending even though the 'transactions failed' like that last night, you only want one $15 payment taken out. I don't know if there is anything we can do yet as it is not showing anything new in the database. I hope you hear back from them soon. :smile:

luvtkinPA
22:12:54 Wed
Jan 28 2004
Re: HELP! I can't find my board
No response as of yet. Do you have any idea as to how long it generally takes to hear something?

BbAdmin
22:24:36 Wed
Jan 28 2004
Re: HELP! I can't find my board
They didn't even send an auto responder saying that there would be someone getting back to you? I'm not sure how long it takes to hear back from them, but you emailed them over six hours ago I think (judging on time here in the thread) and you should hear something today from them I would think. I see like 11:21am is the time you posted above here about emailing them, so how long before you posted above saying you had did you send the email?

Guest [Unregistered]
16:54:49 Thu
Jan 29 2004
Re: HELP! I can't find my board
There is still no response from them & I'm feeling really frustrated at this point. Do you have any other suggestions? Sorry for the bother.



Pamster
22:54:04 Thu
Jan 29 2004
Re: HELP! I can't find my board
I am going to whisper something to you luvtkinPA so you'll need to be logged in to see this:





HELP! I can't find my board
http://bb.bbboy.net/support-viewthread?forum=1&thread=4851
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