Joining problem
http://bb.bbboy.net/support-viewthread?forum=1&thread=4857
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barlow_girl87
22:34:12 Thu
Jan 29 2004
Joining problem
This is copied from a PM one of my members sent me.

Quote:

There's a guest on this MB (justaguest4now) who's been trying to become a member, but she says that it won't send her her password. I was wondering if you could fix that cuz she really wants to become a member.


Anything that can be done about that?

Pamster
22:48:41 Thu
Jan 29 2004
Re: Joining problem
They need to register again and make sure the email is correct-I can't tell if there is an error there or not because from the @ on it looks fine but the front might be spelled wrong. Or they can email us from the email that they used and include the username they registered and if it is the same email as what I saw in the database we can reply with the password-however if they have a spam filter set up its probably blocking the email from getting there. First they can try using the Lost Password link to see if that doesn't get it emailed to them. If not then they need to either email us or register a new name. :smile:

Guest [Unregistered]
04:22:54 Sat
Jan 31 2004
Re: Joining problem
I have tried that numerous times but it still doesn't send me my password. Am i not doing something right? Please help!!

Pamster
18:22:22 Sat
Jan 31 2004
Re: Joining problem
I think your ISP is filtering out our email-seems to be happening to others using that ISP. I would contact them as ask them if they are blocking anything from our domain bbboy.net mistaking it for something else. There isn't anything we can do unfortunately because it isn't being blocked on our end. :ohwell:

Guest [Unregistered]
04:21:02 Tue
Feb 3 2004
Re: Joining problem
well thank you any way. I guess i will just keep on posting :thankyou: :bbrocks:

BbAdmin
04:40:00 Tue
Feb 3 2004
Re: Joining problem
Unfortunately there seem to be a lot of folks using that ISP having email issues not getting email from our domain. If you contact them they might do something about it. :wink:



Joining problem
http://bb.bbboy.net/support-viewthread?forum=1&thread=4857
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