help~~new user can't log in with password sent
http://bb.bbboy.net/support-viewthread?forum=1&thread=4877
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Diana
23:30:43 Tue
Feb 3 2004
help~~new user can't log in with password sent
heres the email: she can't get in with this password she was sent





Froggy
23:55:51 Tue
Feb 3 2004
Re: help~~new user can't log in with password sent
Has she tried everything listed in this log in trouble topic? She might need to enable cookies and javascript in her browser if she hasn't got them enabled. She can check here to see if her cookies are enabled. :smile: Also, if she is coping and pasting her password in she could be picking up a space so she needs to make sure there is no extra blank space in front or behind the password before she hits enter, and she needs to check the time and date on her computer to see ifthey are correct. :smile:

Diana
00:02:42 Wed
Feb 4 2004
Re: help~~new user can't log in with password sent
thanks froggy I sent her that info.... I tried logging in with her username and password and could'nt access either..:smile:

BbAdmin
00:10:33 Wed
Feb 4 2004
Re: help~~new user can't log in with password sent
She has the wrong username and is entering the password wrong Diana. :wink: I am going to log in as that name and post here to test it for her, but I can see there is a mistaken character which frequently happens when people manually type in the password instead of copying and pasting. :smile:

heybulldog
00:13:07 Wed
Feb 4 2004
Re: help~~new user can't log in with password sent
Working perfectly. Email them back and tell them to copy and paste the password in, use the right full username and then once logged in they can click on the User CP link on any BbBoard and then Edit Settings-last option there is for inputting a new password. :smile:

Diana
00:14:24 Wed
Feb 4 2004
Re: help~~new user can't log in with password sent
ok will do and thanks :smile:

BbAdmin
00:22:13 Wed
Feb 4 2004
Re: help~~new user can't log in with password sent
You're very welcome Diana. If you or that member need anything else just let us know. :wink: :thumb:



help~~new user can't log in with password sent
http://bb.bbboy.net/support-viewthread?forum=1&thread=4877
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