Problem w/ a Member password
http://bb.bbboy.net/support-viewthread?forum=1&thread=4892
Powered By BbBoard - http://bb.bbboy.net

RAVECLiCK
19:40:37 Sat
Feb 7 2004
Problem w/ a Member password
Hello,
I have a new member that just joined my board, but the password was never sent to her...

-Despina

:thankyou:






Anniem
19:46:00 Sat
Feb 7 2004
Re: Problem w/ a Member password
It might be that your email provider filtered out our registration email as spam or that you had a typo in your email when you signed up. This happens sometimes and if you go to the Lost Password and try using that to get it re-emailed to you that might work. If it does not get your password sent to you within a reasonable amount of time send a email to support@bbboy.net Include your username and the email you signed up with. This will help us get your user account information to you quickly.

RAVECLiCK
20:17:28 Sat
Feb 7 2004
Re: Problem w/ a Member password
she emailed support@bbboy.net and still hasnt received her password....

PickledChick
20:47:02 Sat
Feb 7 2004
Re: Problem w/ a Member password
This has happened to my son too who tried to join my board.And I tried to register with a different email addy and I never got one either.I know alot of other boards have it where you can change a members password if they can't get on.I know I was no help but just thought I would let you know you aren't alone.

Froggy
20:52:26 Sat
Feb 7 2004
Re: Problem w/ a Member password
A BbAdmin will be along shortly to assist you, in the meantime can you try to use the lost password feature again and make sure you check your junk folders to see if you have recieved an email from noreply@bbboy.net

http://bb.bbboy.net/lstpass.boy

RAVECLiCK
22:57:50 Sat
Feb 7 2004
Re: Problem w/ a Member password
hello,
actually all my new registered users are NOT receiving their passwords...

they did all the above steps...and still no email...

please help me out :thankyou:

TestRaveClick
01:31:05 Sun
Feb 8 2004
Re: Problem w/ a Member password
It's something to do with their ISP. I just made this name without any delay in getting both the registration and welcome emails. I would definitely have them ask if noreply@bbboy.net or anything from the bbboy.net domain is allowed through or not. :smile:



Problem w/ a Member password
http://bb.bbboy.net/support-viewthread?forum=1&thread=4892
Powered By BbBoard - http://bb.bbboy.net