Why does my board have advertising Banners????
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Nurse_GLOW
09:01:57 Fri
Apr 2 2004
Why does my board have advertising Banners????
I just saw that there is an advertising banner on my board...and POP up ads!!! Please remove...
whats going on?

thank you

Nurse_GLOW
18:57:17 Sat
Apr 3 2004
Re: Why does my board have advertising Banners????
can someone please answer my question? :thankyou:

chickenlady
20:43:58 Sat
Apr 3 2004
Re: Why does my board have advertising Banners????
As soon as an admin comes on they will give you an answer

BbAdmin
21:41:56 Sat
Apr 3 2004
Re: Why does my board have advertising Banners????
It looks to me like you've used up the credit. It was $-.19 and should show that last payment was made October 03. Have you reupgraded it or added credit since October 03? :smile:

RAVECLiCK
21:33:21 Sun
Apr 4 2004
Re: Why does my board have advertising Banners????
Hello...
I just made my payment...please remove the ads...thank you so much :thumb:



BbAdmin
19:45:53 Mon
Apr 5 2004
Re: Why does my board have advertising Banners????
Hi RAVECLiCK,

I don't see the payment as cleared yet so once it has the ads will be removed. :smile:

Cragx
09:43:30 Fri
Feb 2 2007
Re: Why does my board have advertising Banners????
Adw have also started appearing on my board...is my credit used up or is it a bug? Let me know if i have to add money.


BbAdmin
11:11:43 Fri
Feb 2 2007
Re: Why does my board have advertising Banners????
Thanks for posting about it Cragx so I could fix it for you because your board has plenty of credit left. I'm sorry for the ads appearing, things should be all set now. :smile:

Cragx
21:12:02 Fri
Feb 2 2007
Re: Why does my board have advertising Banners????
Thanks all better now...cheers.


BbAdmin
21:14:23 Fri
Feb 2 2007
Re: Why does my board have advertising Banners????
You're very welcome Cragx, thanks for letting us know it reverted so we could get it straightened out for you. If you need anything else just let us know. :smile:

KingSwe
19:21:10 Sun
Mar 4 2007
Re: Why does my board have advertising Banners????
I just made 2 payments and the ads went away. But now they are back! Whats wrong?



KingSwe
19:25:05 Sun
Mar 4 2007
Re: Why does my board have advertising Banners????
It should be Variable, not fixed..:smile:

BbAdmin
16:48:59 Mon
Mar 5 2007
Re: Why does my board have advertising Banners????
I fixed it but it will most likely revert again, because this is what it shows in the database KingSwe:



That negative balance is why it reverted to a free board. Mainly because it's used up the credit you added. The volume might be why, have you checked the bandwidth usage during the last week of a given month to see how much it's actually using?

KingSwe
19:43:02 Mon
Mar 5 2007
Re: Why does my board have advertising Banners????

I have very low bandwidth usage. Not much activity right now on my board.. :thumb:

BbAdmin
21:18:38 Mon
Mar 5 2007
Re: Why does my board have advertising Banners????
Thanks for showing that to me KingSwe, glad to help. Let me know if you need anything else. :smile:

KingSwe
15:34:21 Tue
Mar 6 2007
Re: Why does my board have advertising Banners????
Now i made a new payment, but it looks the same.. 0$ credit..





BbAdmin
18:58:28 Tue
Mar 6 2007
Re: Why does my board have advertising Banners????
Hmm, what method did you use to make the payment KingSwe? Can you whisper the receipt ID # to me so BbBoy can track it down? Nothing is showing up in the system yet.

KingSwe
19:45:57 Thu
Mar 8 2007
Re: Why does my board have advertising Banners????



BbAdmin
14:58:57 Fri
Mar 9 2007
Re: Why does my board have advertising Banners????
I got the information to BbBoy and he is looking into this now for you KingSwe. The database was showing a payment from an admin on your board that we can't find in the system anywhere, can you ask them to whisper the receipt to us so we can track it? I know you want to get this resolved as soon as possible but we need to have the ID # of the payment made by the other admin supposedly on the second, and then we can add it back to the board's credit.

KingSwe
16:25:12 Fri
Mar 9 2007
Re: Why does my board have advertising Banners????
I made that payment from Pennforare. 3 payments total is correct. It showed one too many in the list of Payments.

Thanx for all the help..:loveya: :thumb:

BbAdmin
21:30:20 Fri
Mar 9 2007
Re: Why does my board have advertising Banners????
Glad to help KingSwe, I think it's all good now, let us know if you need anything else ok? :biggrin:

fbmf
09:48:45 Sun
Apr 15 2007
Re: Why does my board have advertising Banners????
frost.bbboy.net/thegamingden

My board has reverted to the free board, but it was my understanding that you would just credit my account off of the credit card I signed up with. What gives?

it won't let me add a credit.

Game On,
fbmf

BbAdmin
22:03:33 Sun
Apr 15 2007
Re: Why does my board have advertising Banners????
Hi fbmf,

I think it reverted due to the crediting bug we've got that makes some boards revert. It's fixed now and should it revert again just let me know and I will take care of it for you. Below is what the database shows:



I apologize for the inconvenience fbmf, if it reverts again drop me a PM or post here. It should be all set and not revert again for some time. We're not sure why this happens but it does so randomly we've never been able to reproduce the problem and find a fix. :tongue:

Mlady_Paladin
03:41:54 Tue
Jul 24 2007
Re: Why does my board have advertising Banners????
Our members are complaining about banners & pop-ups. Personally, I don't have either. When it's time for us to pay, I get an email & then ya'll draft my checking account. I haven't gotten any emails from ya'll. Please help. http://frost.bbboy.net/dreamcatchers


BbAdmin
19:14:55 Tue
Jul 24 2007
Re: Why does my board have advertising Banners????


I whispered my reply Mlady_Paladin. :smile:

Mlady_Paladin
17:32:34 Thu
Jul 26 2007
Re: Why does my board have advertising Banners????
I'm confused. In the past ya'll would email me to let me know that my checking account was going to be drafted very soon. I haven't received the email. Sure as I go ahead & make a payment to ya'll, I'll get drafted too, which causes a big mess. What should I do?

BbAdmin
19:19:29 Thu
Jul 26 2007
Re: Why does my board have advertising Banners????
We did actually process a payment in May so it should be fine now. We've added $5 in extra credit to compensate you for this inconvenience and apologize for any trouble this might have caused you and your members Mlady_Paladin. If you need anything just let us know. BbBoy found the payment and it has now been applied to the board along with the extra $5 that we're adding because of our mistake. Thank you for posting about this so we could straighten it out for you. :smile:

ombroswellisdoomed
10:29:22 Wed
Aug 1 2007
Re: Why does my board have advertising Banners????
My board has also reverted to free, and my add credit button is greyed out. Can someone help me with this?

http://azure.bbboy.net/ramsliveson

BbAdmin
22:38:33 Wed
Aug 1 2007
Re: Why does my board have advertising Banners????
Hi ombroswellisdoomed,

You should be all set now. I fixed it in the database and it's showing almost $10 in credit. Let me know if you need anything else. :smile:


fbmf
12:28:28 Wed
Nov 14 2007
Re: Why does my board have advertising Banners????
Quote: fbmf at 09:48:45 Sun Apr 15 2007

frost.bbboy.net/thegamingden

My board has reverted to the free board, but it was my understanding that you would just credit my account off of the credit card I signed up with. What gives?

it won't let me add a credit.

Game On,
fbmf


It happened again.

Game On,
fbmf

fbmf
18:15:36 Sat
Nov 17 2007
Re: Why does my board have advertising Banners????
It is still happening.

Can I get a little help?

Game On,
fbmf

BbAdmin
13:15:44 Mon
Nov 19 2007
Re: Why does my board have advertising Banners????
Hi fbmf it's out of credit. What I posted above in a whisper is still what is showing. Sorry I didn't see this sooner, I have had some computer trouble this past couple of weeks. I fixed the credit for now but it will revert again unless you add credit. Let me know if you need me to fix it again so you can use the add credit button. :smile:

Trailblazer
20:40:18 Sat
Dec 1 2007
Re: Why does my board have advertising Banners????
I am getting pop-ups and ads on my site. Could someone please advise me if this is due to a problem with the system or if I need to add credit. Thank you.

http://frost.bbboy.net/thelilypad


BbAdmin
20:53:23 Sat
Dec 1 2007
Re: Why does my board have advertising Banners????


I used the fix credit option I have at my disposal and fixed it temporarily but it will revert again at midnight or sooner because it's out of credit Trailblazer. Right now the add credit button will work for you if you want to go ahead and add more credit. :smile:

Trailblazer
22:22:23 Sat
Dec 1 2007
Re: Why does my board have advertising Banners????
Thank you so very much!

BbAdmin
23:20:18 Sat
Dec 1 2007
Re: Why does my board have advertising Banners????
You're very welcome Trailblazer, let us know if you need anything else. :smile:



Why does my board have advertising Banners????
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