Issues/Problems with board
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debbiesbooks
18:50:00 Sat
Apr 3 2004
Issues/Problems with board
Since the "problem" with the Frost server on April 1st we are having a series of issues. In regards to restoring the board back to the last backup - we are getting a message saying that it is an invalid backup and therefore cannot be restored.

We have a negative number in our thread/post count area and it's going backward all the time. We have threads made by a "guest" that we can't view, delete or anything with.

What can be done about these issues? Do we literally need to rebuild the board? Is that the only option? Will these problems eventually correct themselves? Or will they eventually create new problems?

Thank-you for any insight into these issues you can give!

SuzyMc
22:06:51 Mon
Apr 5 2004
Re: Issues/Problems with board
I realize that all of the admins have been very busy trying to get things back in working order for everyone, but could someone at least acknowledge that this post has been seen? We are still experiencing these problems and would like to know how to correct them. Thank you.

BbAdmin
22:24:25 Mon
Apr 5 2004
Re: Issues/Problems with board
I suppose this was posted after reading the pinned thread here about 'Current Issues' that I updated the other day? I fixed the forum's post counts for you just now and as for restoring from backup the April 1st backups would not be usable, the one from march 20th however might have helped. But I would guess too much time has passed for you to want to use that far back of a backup.

If you can leave links to where these threads are posted by 'guests' BbBoy can remove them for you. If it is just one forum that happened in a link to that would probably be enough for BbBoy to find all the corrupted threads that are on the board. If you are having other problems leave details and we can see what we can do. :smile:

SuzyMc
23:02:23 Mon
Apr 5 2004
Re: Issues/Problems with board
Thank you SO much! We really appreciate your help! :thankyou:

The thread that was started by the "guest" is located at the bottom of page 1 (as I type this) and has no subject line.

http://frost.bbboy.net/ffo-viewforum?forum=1

BbAdmin
23:36:15 Mon
Apr 5 2004
Re: Issues/Problems with board
You're very welcome SuzyMc. I am glad I was able to help and I will see if BbBoy can remove that corrupted thread for you. It is just one correct? Above debbiesbooks seemed to indicate that there were more then one so if there are let us know and I will see if BbBoy can remove them. :smile:

SuzyMc
12:25:28 Tue
Apr 6 2004
Re: Issues/Problems with board
Originally there were two...a new thread without a subject line and a reply to a thread. We were able to get rid of the reply by deleting the whole thread, but we are unable to delete the one without the subject line ourselves. Thanks again for the help!

debbiesbooks
12:45:36 Tue
Apr 6 2004
Re: Issues/Problems with board
Thank-you for assisting with these issues! Yes - we had read that thread BEFORE I posted but these issues were out of our hands. We tried to backup the board back to March 20th however it wouldn't recognize it as a valid backup. Therefore it did us no good. We tried everything that we could think of including rebuilding the forums one by one. Thank-you again for your help!

CartersMommy
12:52:18 Tue
Apr 6 2004
Re: Issues/Problems with board
I just thought I would let you know that we had to rebuild our board basically from scratch too. I was able to recover some of the posts from the archive there which at least gave us a starting point so you could try checking there for old posts. :smile:

BbAdmin
13:02:39 Tue
Apr 6 2004
Re: Issues/Problems with board
With all the problems we've had last week it is hard to know what was taken care of what wasn't, thank you debbiesbooks for verifying that the march 20th backup was the one you'd tried using. I'm sorry it wasn't valid, this hardware failure wiped different things from boards so what one had as a problem others did not and some were unaffected too, which was a good thing. :smile:

Hi CartersMommy,

what board is it you are referring to? :smile:

CartersMommy
17:12:48 Tue
Apr 6 2004
Re: Issues/Problems with board
Hi. I'm from http://frost.bbboy.net/preciousinfants

salemhearts
18:12:17 Tue
Apr 6 2004
Re: Issues/Problems with board
My posts counts are negative too :smile:
Hope you can help :smile:

http://frostbbboy.net/salemhearts

LodemaAdmin
21:43:51 Tue
Apr 6 2004
Re: Issues/Problems with board
Mine are ok now... thanks so much :smile: (this is also 'salemhearts')

BbAdmin
22:19:53 Tue
Apr 6 2004
Re: Issues/Problems with board
I did a manual forum total recount for your board salemhearts. :smile: Anyone else having that trouble just post and let us know and I can go fix it for you. :smile:



Issues/Problems with board
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