Re: Paid boards reverting back to free
http://bb.bbboy.net/support-viewthread?forum=1&thread=5275
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BbAdmin
17:30:17 Tue
Aug 3 2004
Re: Paid boards reverting back to free


If you can email a copy of the receipt (needing the transaction # in particular) BbBoy can look into the payment you made last night just1meFL, because you can see from the whisper that it isn't in there as cleared yet. :smile:

Glad to help Mamalanie. Time sure does fly, I know it's going to be 2005 before we know it. :wink:

*splitting Nick_T's reply to it's own thread*

Nickdisk
20:05:19 Fri
Jul 2 2004
Paid boards reverting back to free
We are aware that there is a problem with paid boards on reverting back to the free plan. If you are experiencing this, please leave a link to your board here. Thank you :smile:

BlessedBeyondWords
15:29:24 Fri
Jul 2 2004
Just wondering
Im pretty sure this happens sometimes but just wanted to let you know that despite me paying for my site and having funds let in my account..I have a banner on my site. ~ Sara:thankyou:

Aldarow
10:27:07 Fri
Jul 2 2004
Switching to variable didn't work
Hi,

By the end of June, I've entered my Admin center and clicked on "Switch to variable". The reply was, that it won't convert till the start of July's new bandwidth. On July the 1st I've entered our board, and the first things I've encountered was a pop-up. Today is July the 2nd, and my Admin center still says that I'm on fixed plan and shows "Switch to variable".

Please fix this, I would like to be on Variable plan starting from this month.

Thank you in advance.

Austins_Mommy
16:53:02 Fri
Jul 2 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
Both of my boards are showing to be free boards now.. http://frost.bbboy.net/momtomom & http://frost.bbboy.net/momsgetawaycenter

Can you help me?
Thanks!

Aldarow
20:29:40 Fri
Jul 2 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
I haven't reverted to the free plan, I'm still on the fixed one, but I've required the variable plan.

{BbAdmin Edit} Your board has been on the variable plan since the first week of July and is still showing as being on the Variable plan so you should have no advertsing what so ever and did not upon my visit to your board this morning. Let us know if you need anything Aldarow. :smile:

Michael_Angelo
22:43:47 Fri
Jul 2 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
http://frost.bbboy.net/micstoppa21

basically the same problem as everyone else

CraftyCarrie
00:10:05 Sun
Jul 4 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
I'm having the same problem - paid board that now has an ad banner at the top as well as an occasional pop-up and shouldn't. Can you please fix this?

:thankyou:

http://frost.bbboy.net/welcomefriends

Momsheri
00:54:25 Sun
Jul 4 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
http://frost.bbboy.net/theparentingplace

Arden_Ranger
07:17:25 Sun
Jul 4 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
Ditto

*glares at Ad*

http://bb.bbboy.net/shadowsofamber

Arden_Ranger
02:39:28 Mon
Jul 5 2004
Re: Why do I have Banner Ads and Pop Ups on my board?
Banner ads and an annoying popup.

Aldarow
11:45:38 Mon
Jul 5 2004
Re: Paid boards reverting back to free
OK, my problem was resolved, thank you for that. Now if something could be done about the e-mail change...

Tara_in_New_Orleans
09:17:05 Wed
Jul 7 2004
Re: Paid boards reverting back to free
http://frost.bbboy.net/ourlittlesecret

Arden_Ranger
00:42:37 Thu
Jul 8 2004
Re: Paid boards reverting back to free
I hate to be a pain in the ass, but is everyone who can do something about this on vacation?

Arden_Ranger
00:41:24 Sun
Jul 11 2004
Re: Paid boards reverting back to free
Apparently the answer to my last question is "yes", since it's been a week since this started and I haven't heard a peep.

One of the big things for me was always how fast someone would get to something when I had a problem. What's happened?

Arden_Ranger
16:26:40 Sun
Jul 11 2004
Re: Paid boards reverting back to free
Thank you. From me and the members.

BbAdmin
00:17:46 Mon
Jul 12 2004
Re: Paid boards reverting back to free
No problem ArdenRanger, I understand its frustrating. If it reverts again next month post about it here and I'll gladly fix it for you again. :smile:

insanityreigns
12:53:10 Tue
Jul 13 2004
Re: Paid boards reverting back to free
I am on the variable plan and we are having pop ups from hell. There is no banner showing up yet. The pop ups are just really bad.



insanityreigns
01:55:02 Thu
Jul 15 2004
Re: Paid boards reverting back to free
Is there anyone around that can take care of this?

BbAdmin
21:39:10 Tue
Jul 20 2004
Re: Paid boards reverting back to free
I loaded your board and didn't get any pop ups so something else is going on. Have you installed something recently that might be sending you advertising? Some programs are what they call adware where advertising software is bundled into whatever program you downloaded and wanted. One thing you can do is get adaware from lavasoft and run that to see what it finds. Spybot is another one I think you can get them off cnets download.com. There is nothing coming from us since you are definitely on the variable plan or I would have gotten them if it was coming from something on our network. :smile:

insanityreigns
06:29:38 Sat
Jul 24 2004
Re: Paid boards reverting back to free
I have gotten it taken care of. For some reason, the pop ups were generating from our tag board. Very strange since we have had it for quite a while with never any problems before.

Pamster
02:00:17 Sun
Jul 25 2004
Re: Paid boards reverting back to free
That is what I was thinking it was-another board with a tagboard on it had ads I believe that is variable so they aren't coming from us. If you run into your board reverting at the turn of the new month don't hesitate to post in the threads here about it so we can take care of that for you. :smile:

Joe_R
13:25:01 Thu
Jul 29 2004
Re: Paid boards reverting back to free
Up until about a year ago, we were a paid bulletin board, and have since become a free board. We would like to begin paying and eliminate the banners and pop-ups. How do we go about converting the site?

chickenlady
15:59:46 Thu
Jul 29 2004
Re: Paid boards reverting back to free
Hi,Joe R.Welcome to support.Go into Admin, and you will see
Payment:
Upgrade
click on that.

brendensmommy
11:11:34 Mon
Aug 2 2004
Re: Paid boards reverting back to free
i'm having this problem now

http://denim.bbboy.net/baby101

Cragx
11:29:28 Mon
Aug 2 2004
Re: Paid boards reverting back to free
My board just reverted to free too and I know its paid, up, happened once before and thought it lapses so I paid again only a month ago???

The following order was placed for xxx xxxxx:

2CheckOut.com Order Number: 65529-R51310872

ID#

--------------------------------------------------------------------------------
Description

--------------------------------------------------------------------------------
Interval

--------------------------------------------------------------------------------
Charge

--------------------------------------------------------------------------------

15yearly $15 Yearly Every 1 Year(s) $ 15.00
Start Up Cost One Time $ 0.00

--------------------------------------------------------------------------------

Total Billed Today $ 15.00

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------



Sandy73
11:57:11 Mon
Aug 2 2004
Re: Paid boards reverting back to free
Please check my board too. Just made a payment July 4.:thankyou:

Mamalanie
16:11:01 Mon
Aug 2 2004
Re: Paid boards reverting back to free
http://frost.bbboy.net/housewifehaven

Chatelaine_dOr
20:49:31 Mon
Aug 2 2004
Re: Paid boards reverting back to free
Looks like I'm having the same problem as most people here. Suddenly today I had an ad banner on my board. http://frost.bbboy.net/lepoquedor

BbAdmin
21:23:12 Mon
Aug 2 2004
Re: Paid boards reverting back to free
Hi Mamalanie,

Below is a whisper of what shows in the database so I think you might need to add more credit or it will revert again due to having a negative balance. :smile:

Everyone else above should be taken care of now too. :smile:



Sandy73
21:55:35 Mon
Aug 2 2004
Re: Paid boards reverting back to free
Everything is perfect!! :thankyou:

BbAdmin
23:02:57 Mon
Aug 2 2004
Re: Paid boards reverting back to free
Glad to hear it's fixed now Sandy. Let us know if you run into this problem again. Getting it reported the first day is really a plus because we still haven't been able to track down a reason this happens. Thanks for posting about it so we could fix it for you. :smile:

just1meFL
10:57:14 Tue
Aug 3 2004
Re: Paid boards reverting back to free
I added funds to Housewife Haven last night and this morning we're getting ads/popups again.

Mamalanie
12:32:43 Tue
Aug 3 2004
Re: Paid boards reverting back to free
Thanks for the info . . . we are getting banners again, I will check to see how much just1me added since we looked to be in the negative. Time really flies, I didn't realize it had been a year already!

Mamalanie
02:21:39 Wed
Aug 4 2004
Re: Paid boards reverting back to free
Shelley had added more than enough to take care of our negative balance, but we are still getting baNner ads and popups at Housewifehaven.

Thanks for your continued effort . . .

Chatelaine_dOr
14:07:35 Wed
Aug 4 2004
Re: Paid boards reverting back to free
My board hasn't been fixed either. I'm pretty sure I have more than enough credit, but I can't check it because the feature is disabled because my board has reverted to a free board. Any help would be very much appreciated. Thanks! http://frost.bbboy.net/lepoquedor

BbAdmin
12:27:10 Thu
Aug 5 2004
Re: Paid boards reverting back to free
It should be fine now Chatelaine_dOr, thanks for letting us know it had reverted. :smile:

Michael_Angelo
21:13:17 Thu
Aug 5 2004
Re: Paid boards reverting back to free
http://frost.bbboy.net/micstoppa21

BbAdmin
02:42:42 Fri
Aug 6 2004
Re: Paid boards reverting back to free
Yours should be set now Michael_Angelo. :smile:

I see an addition of $5 Mamalanie-was that the payment that Shelley made? :smile:

Michael_Angelo
13:27:16 Sat
Aug 7 2004
Re: Paid boards reverting back to free
I can't even get into my board today..it is saying i am a free board, when I am a paid board and it is asking me for donations and will not let any of my user on the board..Could somone please correct this

http://frost.bbboy.net/micstoppa21

Big_yoot
14:48:17 Sat
Aug 7 2004
Re: Paid boards reverting back to free
why cant i get on....its askin me to pay and not like i dont mind this but i live in the bahamas and my country is not registered. how can i pay to get back on to micstoppa.net....

Big_yoot
14:50:18 Sat
Aug 7 2004
Re: Paid boards reverting back to free
hey angelo how can i get back to micstoppa

Michael_Angelo
15:31:37 Sat
Aug 7 2004
Re: Paid boards reverting back to free
I am waiting on a reply, hopefully it will be taken care of shortly

chickenlady
16:35:16 Sat
Aug 7 2004
Re: Paid boards reverting back to free
Admin has been alerted to this and as soon as they are on will check on it for you.

MudDucker
11:06:40 Wed
Aug 11 2004
Re: Paid boards reverting back to free
http://denim.bbboy.net/georgiawaterfowler

Man we got issues!

MudDucker
14:12:28 Wed
Aug 11 2004
Re: Paid boards reverting back to free
Hello......is anyone home with Tech support. Silence is not golden! Please HELP!

Thanking you in advance!

MudDucker
16:40:39 Wed
Aug 11 2004
Re: Paid boards reverting back to free
:bump: :spinsmile:

DONZI
16:57:27 Wed
Aug 11 2004
Re: Paid boards reverting back to free
http://denim.bbboy.net/georgiawaterfowler

Something is wrong with our board. Please fix as we have a get together this weekend and people are getting worried that something is wrong with the organization and it is not.

chickenlady
19:38:10 Wed
Aug 11 2004
Re: Paid boards reverting back to free
Admin has been alerted and will look at this as soon as they are online.Thanks for your patience



Re: Paid boards reverting back to free
http://bb.bbboy.net/support-viewthread?forum=1&thread=5275
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