Board Credit Problem
http://bb.bbboy.net/support-viewthread?forum=1&thread=5291
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insanityreigns
02:46:15 Fri
Aug 20 2004
Board Credit Problem
Up until about a week ago we still had credit on our board. We were under the variable plan and considering the fact that we used very little of our credit each month, there should still be something left on there. Instead, when I go into the admin screen, it shows us as a free board. Can someone do some checking for me to find out what happened?
Foreer Friends


BbAdmin
01:16:33 Sun
Aug 22 2004
Re: Board Credit Problem
Hi insaintyreigns,

It was due to the board crediting glitch-strange it would revert that far into the billing month, but it is showing $15 in credit after I used the fix for the problem. If it happens again let us know right away and BbBoy or I will take care of it for you. I apologize for the inconvenience and delay in getting this taken care of for you, but everything should be fine now. :smile:

insanityreigns
01:59:07 Sun
Aug 22 2004
Re: Board Credit Problem
Thank you so much. I really appreciate you taking care of it so quickly.


BbAdmin
19:08:03 Mon
Aug 23 2004
Re: Board Credit Problem
You're very welcome insanityreigns. Unfortunately we've been anable to pin down a pattern as to why that happens, so if you report a board reverting I can easily check on it in the database and fix it. Let us know if it happens again. :smile:

insanityreigns
20:50:39 Mon
Aug 23 2004
Re: Board Credit Problem
Will do.



Board Credit Problem
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