Changing your email address
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BbBoy
18:50:25 Fri
Sep 17 2004
Changing your email address
Please note that if you need to change your email address, you can use the Email Changer. This will let you change your registered email address immediately, as long as you have access to your old and new email accounts. :smile:

supersunshine
12:07:41 Sat
Oct 30 2004
Re: Changing your email address
And how to change your e-mail when you do NOT have access to your old account? I need to change mine and my registered e-mail account no longer exists.

chickenlady
17:29:45 Sat
Oct 30 2004
Re: Changing your email address
Hi supersunshine

Send an email to support@bbboy.net
with the old address,your new address and your username and password.

supersunshine
16:39:40 Sun
Oct 31 2004
Re: Changing your email address
Excellent! Thank you CL!

Denisej
06:28:20 Wed
Mar 2 2005
Re: Changing your email address
ok , I thought I didnt have access to my old email account , but subsequently found out I did , so I used the email changer .....
nothing happened so I closed down the old email account ,
I am still without the service I require .

Denise

Krill
03:56:08 Fri
May 27 2005
Re: Changing your email address
Quote: chickenlady at 17:29:45 Sat Oct 30 2004

Hi supersunshine

Send an email to support@bbboy.net
with the old address,your new address and your username and password.

I've done this three times now, and nothing has happened. :sad: I got one automated reply that someone would someday get to my request... and nothing since.

Nickdisk
01:06:11 Tue
May 31 2005
Re: Changing your email address
Hi Krill :smile:

Could you whisper your old email address and your new email address which you'd like it changed to for me? :smile:

Krill
14:56:52 Tue
May 31 2005
Re: Changing your email address


Nickdisk
06:06:15 Wed
Jun 1 2005
Re: Changing your email address
Ahh, thanks, i've updated your email address for you :smile:



Krill
13:50:47 Wed
Jun 1 2005
Re: Changing your email address
Thank you! Now I can figure out about making my board a paid one!

Nickdisk
04:35:38 Thu
Jun 2 2005
Re: Changing your email address
You can add credit to your board by enabling the Donations feature in your boards Edit Board Settings screen and then using that to add credit. You can disable it once your board is upgraded :smile:

Christi
04:49:37 Fri
Jul 8 2005
Re: Changing your email address
Can I whisper you mine? I emailed a while back and nothing has happened. I stopped using my board for a while since I was unable to mess with it for a while but then I paid for it and couldn't remember my admin password to change some things so I wanted to just reset it...so I tried the email form and it wouldn't work cause apparantly it was under my old email address. So I emailed and got no replies. Just wondering if you could help me.



Nickdisk
04:06:01 Sat
Jul 9 2005
Re: Changing your email address
Hi Christi :smile:

I'll ask BbBoy if he can reset your boards Admin Password for you :smile:

Christi
06:29:36 Sat
Jul 9 2005
Re: Changing your email address
Thank you so much! :smile:

Christi
08:45:49 Tue
Jul 12 2005
Re: Changing your email address
My email address has still not been changed. :sad:

Nickdisk
16:22:50 Wed
Jul 13 2005
Re: Changing your email address
AHH, sorry, just updated your email address for you :smile:

Nickdisk
04:32:59 Fri
Jul 15 2005
Re: Changing your email address
BbBoy has removed your boards Admin Password for you :smile:

Lumberton
13:29:32 Tue
Jul 19 2005
Re: Changing your email address
I few months ago I initially set up a user name, received a password but was unable to access. Now I can't remember my password. Asked twice to change my password but no reply. Can you please help?

Nickdisk
18:53:59 Tue
Jul 19 2005
Re: Changing your email address
Hi Lumberton :smile: Welcome to the BbSupport Forums :smile:

I've whispered your password below for you :smile:



Lumberton
22:14:56 Tue
Jul 19 2005
Re: Changing your email address
Thanks but my problem is not with Lumberton - it is with the first user name I tried to set up a couple of months ago. After I received the initial password and tried to log in, something like no user name or incorrect password appeared. I've since tried to change the password but I never receive an reply. Could the email address you have for me be incorrect? It should be the same as you have on file for Lumberton.

Nickdisk
02:04:33 Wed
Jul 20 2005
Re: Changing your email address
Ahh, sorry :smile:



Lumberton
13:34:23 Wed
Jul 20 2005
Re: Changing your email address



Nickdisk
02:42:51 Thu
Jul 21 2005
Re: Changing your email address


Lumberton
04:53:29 Thu
Jul 21 2005
Re: Changing your email address
Thanks Nickdisk, guess someone got to use that user name before me. Thanks for your time. Bye

Nickdisk
03:15:04 Fri
Jul 22 2005
Re: Changing your email address
Your very welcome, Lumberton :thumb: Let us know if you need anything else :smile:

Lumberton
05:22:31 Fri
Jul 22 2005
Re: Changing your email address
Hey Nickdisk,

I looked on the member list before I contacted you and those two user names didn't appear. And they still don't! Does the member list not list everyone?

Nickdisk
03:03:20 Sat
Jul 23 2005
Re: Changing your email address
Hi Lumberton :smile:

It depends if the board has Auto-Member On Dynamic Registration enabled or not. Some Admins require new members to post first before they are added to their boards memberlist, and some Admins allow new members to be added to their boards memberlist as soon as they register :smile:

Lumberton
03:51:15 Sat
Jul 23 2005
Re: Changing your email address
Hi Nickdisk,

Gotcha - Thanks again for your time. It's been interesting and informative.

Nickdisk
23:26:14 Sun
Jul 24 2005
Re: Changing your email address
No problem, Lumberton :thumb:

Guest [Unregistered]
17:43:30 Wed
Aug 17 2005
Re: Changing your email address
I cannot remember which old email addy that I had used when I created my board. I have quite a few. I have my current email addy that I can email from but I don't know which old email address it came from. HELP! All that I want to do is change my email addy!!

Thanks much..



luvtkinPA
17:45:32 Wed
Aug 17 2005
Re: Changing your email address
Sorry, I wasn't logged in before...
Here is my situation!!


I cannot remember which old email addy that I had used when I created my board. I have quite a few. I have my current email addy that I can email from but I don't know which old email address it came from. HELP! All that I want to do is change my email addy!!

Thanks much..






Nickdisk
03:40:24 Thu
Aug 18 2005
Re: Changing your email address
Hi luvtkinPA :smile:



luvtkinPA
19:20:05 Fri
Aug 19 2005
Re: Changing your email address
Thank you! I will try to update my email addy with that addy you gave me!!

:yourock:

luvtkinPA
19:27:11 Fri
Aug 19 2005
Re: Changing your email address
How will I know that you have my correct email addy? It said that it sent a confirmation email to my OLD addy (I don't have access to that anymore)

Sorry to be sucha pain in the butt!!

Nickdisk
03:33:36 Sat
Aug 20 2005
Re: Changing your email address
Hi luvtkinPA :smile:

Hehe, your not :smile: If you whisper your new email address in this thread, i'll update it for you if you want :smile:

luvtkinPA
20:15:36 Mon
Aug 22 2005
Re: Changing your email address



Thank you so much!!

:thumb:

Nickdisk
03:24:31 Tue
Aug 23 2005
Re: Changing your email address
Your very welcome, luvtkinPA :thumb: Just updated your email address for you :smile:

rabreb
17:51:48 Fri
Oct 14 2005
Re: Changing your email address
Nickdisk,
I need help changing my password. I no longer have access to the old. I don't know how to "whisper."

Nickdisk
20:16:48 Sun
Oct 23 2005
Re: Changing your email address
Hi rabreb :smile:

You can use this Lost Password link to get your password emailed to the email you used to sign up with. :smile:

Takhisis
19:47:01 Tue
Nov 29 2005
Re: Changing your email address



luvtkinPA
02:23:38 Wed
Nov 30 2005
Re: Changing your email address
I have a member on my board that has changed email addresses recently and also cannot remember her password. Is there anyone around who can email her at her new addy with her password? HELP!!!!!

Takhisis
10:14:57 Wed
Dec 7 2005
Re: Changing your email address
Not sure if I'll get a slapped wrist for this but - bump for Nickdisk and the last post on page 2

pretty please?

Pamster
18:36:36 Fri
Dec 9 2005
Re: Changing your email address
Quote: luvtkinPA at 02:23:38 Wed Nov 30 2005

I have a member on my board that has changed email addresses recently and also cannot remember her password. Is there anyone around who can email her at her new addy with her password? HELP!!!!!


Hi luvtkinPA,

She should be able to use the "change email" option as long as she can still access the old email account, then retrieve her password when it's changed. If she doesn't have access to the old email address there isn't anything we can really do because we require some form of identity verification to make changes like those.

Quote: Takhisis

Not sure if I'll get a slapped wrist for this but - bump for Nickdisk and the last post on page 2

pretty please?


If you can't access the old email there really isn't anything we can do because we have to have some form of verification. I'm pretty sure that Lycos doesn't delete your email account permanently so you can go reactivate it and then use the change email link to update the email address. :smile:

Zherog
14:35:12 Mon
Dec 12 2005
Re: Changing your email address
Pamster - In the past Nick has done things to reset accounts. I know, for example, I had a member who forgot his password and no longer had access to his old e-mail account, yet Nick was able to change the e-mail address.

As a moderator of the board Takhisis posts to, I'll vouch for her identity, if that helps any.

Pamster
22:48:12 Mon
Dec 12 2005
Re: Changing your email address
I've changed it for them so things should be set now. :smile:

Takhisis
18:45:59 Sat
Dec 17 2005
Re: Changing your email address
Thank you :smile:

Pamster
20:56:28 Sun
Dec 18 2005
Re: Changing your email address
You're welcome Takhisis. :smile:

luvtkinPA
23:53:57 Fri
Jan 13 2006
Re: Changing your email address
I need to change my email addy again.





luvtkinPA
23:57:22 Fri
Jan 13 2006
Re: Changing your email address


I just added all of my personal information in the above thread and didn't whisper correctly. I'm going to have to change my password now..



Pamster
14:12:17 Sat
Jan 14 2006
Re: Changing your email address
It looks to me like it has the new one, so either you used the email update option or BbBoy got your email and took care of that for you. :smile: If you need anything else just let us know. :smile:

JollyRoger
04:52:51 Sat
Apr 15 2006
Re: Changing your email address
I am having the same problem. My old email address is obsolete and that email service was eliminated. I attempted to use the change email function, but I cannot receive the confirmation email at my old address. So I assume nothing was changed.

What is recommended at this point?




Pamster
14:12:38 Sat
Apr 15 2006
Re: Changing your email address
If you can't access the old email there really isn't anything we can do because we have to have some form of verification. I'm sorry but that is just the way things are set up. We can't change emails without something to verify the person asking for the email change is really the owner of the username. That is for everyone's protection. :smile:





JollyRoger
23:38:21 Sun
Apr 23 2006
Re: Changing your email address
Hi Pamster.
Well doggone it anywaze! What about submitting something about my account data for verification in private of course?

Doesn't this happen fairly often? A lot of email services I've used before have gone out of business pretty suddenly, as this one did. Its a volatile world out there in cyberland.

JollyRoger



BbAdmin
14:19:49 Mon
Apr 24 2006
Re: Changing your email address
That was fine JollyRoger, I updated your email for you since it was the right one you supplied I am satisfied it is really you. You should be all set now. Surprisingly it doesn't happen too often anymore since we set up the automated email update members could use. :wink:

Guest [Unregistered]
20:56:29 Wed
Jul 26 2006
Re: Changing your email address
I haven't posted on the board to which I was a member in years, and I wanted to do so today, but I cannot for the life of me remember what my password was back then.

I no longer have the email address that I did at that time either, so the options for retrieving my password and changing my email addresses have been unhelpful. Everything keeps wanting to go to the email address that I no longer have access to.

Any help would be greatly appreciated.

~*~Danielle~*~





BbAdmin
22:17:28 Wed
Jul 26 2006
Re: Changing your email address
Hi Danielle,

I would need to know the old address and the username. IF the email was private I will change it for you to a new email you have access to. If you had it public there isn't anything I can do because we require verification for email changes.

I also need the name since you didn't leave it in your post. If it's private I'll take care of this for you, but like I said if it's public there isn't any way for you to verify that you are the owner of the username and you'll need to re-register a new name. I can transfer the post count if it comes to that I will gladly do it for you Danielle. :smile:

Auntie_S
23:11:49 Sun
Dec 3 2006
Re: Changing your email address
I would like to change my E-mail address on the board to my current address. The account is closed on the address I registered with. What do I do?

Thank you

BbAdmin
14:33:07 Wed
Dec 13 2006
Re: Changing your email address
Whisper the old email address and tell me the new one and I can get that done for you. It's a good thing the email was private or I wouldn't be able to do this for you Auntie S. I thought I had already replied to this about a week ago but I guess that I didn't hit submit or got distracted. Get back to me with the aobve requested info and I can get this done for you. :smile:

rob42uk2004
12:15:59 Fri
Dec 15 2006
Re: Changing your email address


if you require any further details please let me know.

Regards

Rob Bull

BbAdmin
15:17:48 Fri
Dec 15 2006
Re: Changing your email address
You should be all set now rob42uk2004. :smile:

rob42uk2004
19:56:23 Fri
Dec 15 2006
Re: Changing your email address
Thank you for sorting that for me

Rob

BbAdmin
22:46:31 Fri
Dec 15 2006
Re: Changing your email address
You're very welcome Rob. :smile: If you need anything else just let us know. :smile:

Falkin
20:41:53 Wed
Jan 24 2007
Re: Changing your email address
I also tried the e-mail changer to no avail.
Option? I still have access to my old account... for now.

Guest [Unregistered]
23:33:10 Wed
Jan 24 2007
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Guest [Unregistered]
00:00:00 Thu
Jan 1 1970


Falkin
05:39:45 Fri
Jan 26 2007
Re: Changing your email address


BbAdmin
16:31:07 Fri
Jan 26 2007
Re: Changing your email address
You should be all set now Falkin, I made the email private just in case you didn't want it to show because of spambots. If you want it to show you can adjust it in the settings in the User CP. If you need anything else just let us know. :smile:

KingSwe
14:53:58 Mon
Jul 2 2007
Re: Changing your email address
Hi.
Rogga is a member on my board and he want to change email, but he donīt have access to his old adress. What do you need to help him?





BbAdmin
16:23:22 Mon
Jul 2 2007
Re: Changing your email address
I've done it for him KingSwe, I made it private though just in case he wants to leave it private. He should be all set now. :smile:

KingSwe
16:35:55 Mon
Jul 2 2007
Re: Changing your email address
Thanx..:thumb::yourock:

BbAdmin
16:56:12 Mon
Jul 2 2007
Re: Changing your email address
No problem KingSwe, glad to help. Let us know if you need anything else. :smile:

mtlady
22:34:20 Wed
Jul 18 2007
Re: Changing your email address
I am having problems changing my email addr. I do not have access to the old email addr and I am wanting to change to a new addr for my newsletters. They must be going to the old one and when I tried to change addr it states that a confirmation is going to the old addr. What do I do when I can't get access to the old addr to confirm the new addr???? Please help

BbAdmin
12:37:33 Fri
Jul 20 2007
Re: Changing your email address
I whispered my reply...


hot4gold
16:02:45 Thu
Aug 2 2007
Re: Changing your email address


BbAdmin
00:20:44 Sun
Aug 5 2007
Re: Changing your email address
You should be good on this name and the other one akihn you made on that email address that you never got to post with. Enable username swapping and you can switch between them. If you need anything else just let us know. :smile:

Zherog
23:45:50 Sat
Dec 29 2007
Re: Changing your email address
I have a user who is unable to change his e-mail address himself, because the old e-mail address no longer exists at all. In the past, I've been able to get this fixed by posting here, and I hope that's still true.



BbAdmin
23:52:07 Sat
Dec 29 2007
Re: Changing your email address
This is done, they should be fine now. :smile:

Zherog
23:56:37 Sat
Dec 29 2007
Re: Changing your email address
Thank you. I will let him know.

jebel_subh1
07:09:30 Fri
Feb 1 2008
Re: Changing your email address
Hello,

I did it---created some user names for myself then incorrectly entered my email address. The names are healnpd and Healing_NPD. How do I 'whisper' you the correct email?

Yes, I'm sort of new at this.

Appreciate any help.

John

BbAdmin
13:22:43 Fri
Feb 1 2008
Re: Changing your email address
Send a PM to me and I can get that fixed for you jebel subh1. That's the surest way to make sure it stays private because if you mess the whisper code up somehow (which happens from time to time) it shows the entire post to the world and you can't edit here on the Support board. So drop a fast line with the names and the email you need and I will take care of it for you. :smile:

Zherog
02:06:10 Fri
Feb 8 2008
Re: Changing your email address
I have a user who is unable to change her e-mail address on her own because she no longer has access to her old e-mail account. There's a pretty good chance I'll have more of these coming, too, since we're looking to upgrade - and an upgrade to v2 sends an e-mail to all users asking for permission to upgrade their account. Details of this particular user's information is whispered below, and I'll pop back in as more come to light.



Thanks in advance!

BbAdmin
13:43:09 Fri
Feb 8 2008
Re: Changing your email address
That's all taken care of now Zherog, if any other members need help just let me know like you did here and I can get it done ASAP. :smile:

Zherog
15:10:19 Fri
Feb 8 2008
Re: Changing your email address


BbAdmin
20:15:32 Fri
Feb 8 2008
Re: Changing your email address
You're very welcome Zherog. :wink:

idredge
01:15:39 Thu
May 15 2008
Re: Changing your email address
Taken care of, I removed the emails and made yours private. Let us know if you need anything else Les.

BbAdmin

idredge
22:30:00 Sun
May 18 2008
Re: Changing your email address



It looks like you got it done Les, if you need anything just let us know. :smile:


Bobby_G
00:15:27 Tue
Jun 17 2008
Re: Changing your email address
I need change my email address but I do not have access to my old email address and when I send a email to support@bbboy.net it come back as not diliverable.
thanks

BbAdmin
02:51:49 Tue
Jun 17 2008
Re: Changing your email address
Whispered info....

Bobby_G
11:51:34 Tue
Jun 17 2008
Re: Changing your email address


thanks

BbAdmin
13:19:16 Tue
Jun 17 2008
Re: Changing your email address
You're all set now Bobby G, if you need anything else just let us know. :smile:

Bobby_G
14:28:48 Tue
Jun 17 2008
Re: Changing your email address
thanks

BbAdmin
22:24:55 Tue
Jun 17 2008
Re: Changing your email address
You're welcome Bobby G. :smile:

Rick_Kelley
07:58:22 Sat
Jul 26 2008
Re: Changing your email address
Doesn't work for some reason in some domains. Whomever this Foley guy is on ours thinks it does but we tested 12 times and it doesn't.

BbAdmin
18:18:45 Sat
Jul 26 2008
Re: Changing your email address
Hi Rick, can you give me the info on this please? Whisper the old email and the new one and I will update it for you manually in the database. It does work but perhaps it gets blocked from some domains, we can't help that. If you whisper the info I will get it done for you, others can post and ask for themselves and I will do the same for them. :smile:

Guest [Unregistered]
22:22:50 Sat
Sep 27 2008
Re: Changing your email address
Hello,

I have a member who has lost both their password and changed their e-mail address and they would like to have access to their old posts. Is their a way to rediscover or change a members password and assign them a new email address in order to allow them access to their past posts?

I imagine verifying their identity is the big challenge here.

Thank you for your help.

johnR (formerly jebel_subh)
administrator, healnpd

BbAdmin
00:47:20 Sun
Sep 28 2008
Re: Changing your email address
Whisper the old password. One that they this it could have been, if they absolutely don't remember, they can whisper the username's email and that's it, if they can't come up with both things they are pretty much out of luck. I wish there was more I could do, but my hands are tied.

johnR
02:08:27 Sat
Oct 4 2008
Re: Changing your email address
Hello,

Re: Your last post to me concerning the member in my group who lost their password and changed their email address but who now needs access to their account to delete old posts Re: Changing your email address ( 08:47:20 Sun Sep 28 2008 )

The root of their problem is that they fear their user name is no longer anonymous. Well, I was thinking the member's need for privacy could be solved by replacing their original user name with a new one. From the perspective of preserving the archives, this is preferable to delating all their old posts.

I'm not sure if this is possible. FAQ didn't seem to cover it anyway. Assuming the member can prove their identity, is it possible to assign them a new user name and have it become the sole public identifier on all of their old posts?

Thank you as always.



BbAdmin
13:35:39 Mon
Oct 6 2008
Re: Changing your email address
Unfortunately we can't rename the old name, it'd involve manually editing every one of their old posts, so it won't be possible. They can make a new username, but there's not any way to rename the old account. I wish there was John, but it's just too complicated a thing to accomplish in our network at this time.

johnR
17:09:57 Mon
Oct 6 2008
Re: Changing your email address
I understand. Thank you so much for your help.

John

BbAdmin
18:36:40 Thu
Oct 9 2008
Re: Changing your email address
You're very welcome john. If you need anything just let us know. :smile:

seriousproblempleasehelp
18:26:35 Fri
Oct 10 2008
Re: Changing your email address


BbAdmin
01:14:35 Sat
Oct 11 2008
Re: Changing your email address




Changing your email address
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