"We are currently experiencing high demand on this server"
http://bb.bbboy.net/support-viewthread?forum=1&thread=5572
Powered By BbBoard - http://bb.bbboy.net

Grunt_Futtock
22:25:37 Tue
Jun 14 2005
"We are currently experiencing high demand on this server"
Ever since monday's downtime on the azure server, I seem to be getting the following irritating message constantly:

"We are currently experiencing high demand on this server. Please try again in a few minutes."

Modie
22:34:58 Tue
Jun 14 2005
Re: "We are currently experiencing high demand on this server"
Me too. It's very frustrating as I am an Admin :ohwell:



anne123456
23:06:42 Tue
Jun 14 2005
Re: "We are currently experiencing high demand on this server"
Our board is close to unusable tonight. As the others have said, it started after the maintainance. I know high demand happens occasionally, but this is not the 'usual'.

Please help!
Thanks,
Anne

LedZeppelinHarmony
23:11:22 Tue
Jun 14 2005
Re: "We are currently experiencing high demand on this server"
We've been having that problem, too. :dazzler:

Momsheri
23:39:32 Tue
Jun 14 2005
Re: "We are currently experiencing high demand on this server"
We have as well. My members finally just went away til tomorrow in hopes of a better server day then

http://azure.bbboy.net/kalgonkorner65

Thanks....

paulgro
00:15:50 Wed
Jun 15 2005
Re: "We are currently experiencing high demand on this server"
We are currently experiencing high demand on this server. Please try again in a few minutes.


From the Emerald server. When is this going to be fixed???? None of the other problems have so is this going to be the same??

Nickdisk
02:48:49 Wed
Jun 15 2005
Re: "We are currently experiencing high demand on this server"
It looks like a few search engines are crawling boards at the moment, which is causing the high demand errors, i'm afraid. The only thing i can suggest is making any forums you have open to guests only viewable to registered users, that way, the search engine bots wont be able to view threads and cause the high demand errors :smile:

brendensmommy
01:42:59 Mon
Jun 20 2005
Re: "We are currently experiencing high demand on this server"
http://bb.bbboy.net/html/loadhigh.shtml THIS IS THE MOST ANNOYING SITE!

i'm soo sick of seeing "We are currently experiencing high demand on this server. Please try again in a few minutes"


and i don't get it... how come it is that one second i can access something, but the next i can't? and it continues constantly. It is soooo frustrating to the board members when they can't even access it. however, you took away the free boards and raised the prices of the boards, but i must say, it now SUCKS! and I don't think it's fair to the board owner/members.

http://bb.bbboy.net/kalgonkorner65 I'm a member of that board, and currently that is the one that i can't seem to access cause it' "too busy"

Zherog
12:10:54 Mon
Jun 20 2005
Re: "We are currently experiencing high demand on this server"
I've been seeing this message a lot more since Azure was "upgraded" last Monday. I use the term upgraded loosely, since we lost features and have these problems now...

Grunt_Futtock
22:24:38 Mon
Jun 20 2005
Re: "We are currently experiencing high demand on this server"
It's happening again, and it's really frustrating. I don't understand how Search Engine bots can cause discussion boards to come to an absolute standstill. And it's hardly a coincidence that it's only been happening since the azure update last week.

:sad:

Zherog
23:15:47 Mon
Jun 20 2005
Re: "We are currently experiencing high demand on this server"
I agree, GF. I think blaming search engines is a pretty poor cop out.

brendensmommy
23:26:52 Mon
Jun 20 2005
Re: "We are currently experiencing high demand on this server"
i personally feel that they don't care about the boards, and want everyone to pay for the higher price boards.

paulgro
03:48:33 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
Get use to it because emerald server has been going through this for a long time. This problem is usually caused by too many boards on one server...

MudDucker
15:40:40 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
I am getting user complaints about this also. Time to do some fixing here guys!

Zherog
20:03:47 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
I've been receiving an extremely high number of these today - including about a dozen in the last five minutes. Any chance you're going to actually care about your paying customers and look into this?

Nickdisk
20:56:00 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
It looks like AOL are are crawling boards at the moment, which is causing the high demand errors, i'm afraid. The only thing i can suggest is making any forums you have open to guests only viewable to registered users, that way, the search engine bots wont be able to view threads and cause the high demand errors.

brendensmommy
21:07:03 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
well, how does that fix the problem for those who have the boards set that way? i really don't find your answers very helpful, as I cannot access my favorite board MOST of the time. and if i was a board owner, i wouldn't even pay for the crappy service they are receiving....


Zherog
21:27:21 Tue
Jun 21 2005
Re: "We are currently experiencing high demand on this server"
Quote: Nickdisk at 20:56:00 Tue Jun 21 2005

It looks like AOL are are crawling boards at the moment, which is causing the high demand errors, i'm afraid. The only thing i can suggest is making any forums you have open to guests only viewable to registered users, that way, the search engine bots wont be able to view threads and cause the high demand errors.


Could you explain to me why this wasn't an issue up until the upgrade last Monday?

Next time I experience this error, I'll be sure to note how many guests are viewing my board. It's never more than one or two, though - so I seriously doubt this is the actual problem; instead, I believe the problem has to do with the server move from last week - most likely placing too many boards on the same new server. But what do I know - I'm just a frustrated paying customer who's currently getting very little support.

Nickdisk
04:17:47 Wed
Jun 22 2005
Re: "We are currently experiencing high demand on this server"
The high demand error screen depends on how many people/search bots are currently on the server, not a board. If there is a lot of people & search bots on the server at any one time, the high demand screen will appear until the server load goes down.

Zherog
12:16:25 Wed
Jun 22 2005
Re: "We are currently experiencing high demand on this server"
So, then, it is indeed completely related to the server move that was performed on Azure last week, because you placed our board on a server that was/is overloaded.

Will anything be done to alleviate this load in the future, or will our message board continue to live on a server that can't handle the load?

fbmf
18:24:15 Thu
Jun 23 2005
Re: "We are currently experiencing high demand on this server"
[Dr. Evil]
Oh this is getting ri-goddamm-diculous
[/Dr. Evil]

I believe in your heart of hearts that you thought you were doing the right thing by "upgrading", but a lot of us paying customers feel shafted by your "upgrade", and ignored by support. Honestly, dude, the answer you gave essentially amounted to:

Quote: Paraphrased Nickdisk


You know that feature where Guests can look at and post on your forums? The one you pay for? Right, well as part of our ongoing commitment to customer service, we made the server better by allowing a myriad of searchbots to clog up our bandwidth, thus taking it away from you, our paying customers, and your registered guests.

If you are unhappy with the new system, and you are perfectly entitled to your opinion, simply disable the feature that pay good money for that worked fine until we made it better.


If I was not overloaded with school work right now, I would seriously look into reprting you guys to whatever agency regulates internet commerce, as your upgrade has taken away features that I pay for and your customer service has amounted to "Deal with it!" or ignoring us entirely.

I am an admin at frost.bbboy.net/thegamingden. I pay for that board space, and as such, I have a right to know what you guyss will be doing about this and a reasonable time frame for expecting it fixed.

I await your reply.

Game On,
fbmf

Zherog
18:45:40 Thu
Jun 23 2005
Re: "We are currently experiencing high demand on this server"
fbmf's post leads into a question I had, Nick, about your advice for "solving" this problem.

If I make it so guests can't read my forum, just how the hell do I get new members? Nobody's gonna register for a forum they can't read first to see if it fits their style and/or needs.

I think BbBoy needs to provide a better answer, and find a solution to the problem they caused by doing the "upgrade" and overloading the new server.

Zherog
14:29:21 Fri
Jun 24 2005
Re: "We are currently experiencing high demand on this server"
And another question about your suggestion, Nick.

If the problem truly is search engines hitting the servers, scanning boards other than mine, then just how does changing my board to not allow guests improve things? Those search engines will still be crawling around on other boards on the overloaded server. So even if for some reason we decided to make it so nobody could ever read our board, I fail to see how it helps.

For that suggestion to help, everybody would need to make it so their boards can't be read by guests.

So since we all know that's not going to work - how 'bout we find another solution, like (for example) reducing the load on the server by not putting every damn board on the same one.

Momsheri
17:05:23 Fri
Jun 24 2005
Re: "We are currently experiencing high demand on this server"
ok, I am confused once again over this issue.
Didn't you DELETE a HUGE amount of boards from the servers? Wouldn't that in itself reduce the load on the servers? Just by the fact that the crawlers could not be accessing the free boards, because they are all gone?
Did you combine ALL of the paid boards onto one server rather than them remaning on the servers they were originally set up on? THerefore increasing the server load immensely, just by the fact that you put so many boards onto ONE server rather than spreading them out on several?
I am simply trying to understand and put it into a context that my board members can accept. I am a loyal Best Boards supporter and have been for almost 4 years now and this is making me ill that my members are so upset. And they have a right to be, I have NEVER allowed guests at my board, for the simple fact that you have aloways suggested it as a solutions to reduce the load on your servers. Yet, here I sit, not able to access my board, yet again.
Please simply state the truth and let us make solid choices that will best suit the interest of our members. Just because we don't pay outrageous fees for our board, does not mean we are not entitled to the service we once received from Best Boards. I have been around here long enough to even remember your preaching that you would ALWAYS offer free boards with limited service and you would ALWAYS listen to your members, that we ALL counted for something, regardless of what our boards were about.
It just really saddens me that I feel embarrassed to say my board is at Best Boards right now, and to hear prior board members begging us to move to their service companies. That is what sickens me right now. Sorry I have tried to keep quiet over this issue because it is becoming heated and I don't want you to feel attacked, but you must remember that it is US, the people who have been here forever who made Best Boards a success, at least that is how I used to feel.

anne123456
23:14:08 Fri
Jun 24 2005
Re: "We are currently experiencing high demand on this server"
Well said Momsheri.

I was so happy with bbboard after moving here from ****** 3? years ago from ******, but the last year so, the paying customers (except those who buy bbv2) are getting less and less support and service. This latest debacle has left me with users leaving, a drastic decline in new member registrations and the long term members screaming for us to move to a new host.

Anne

Zherog
04:17:21 Sat
Jun 25 2005
Re: "We are currently experiencing high demand on this server"
* waves to all the new people with the same annoying problem *

Maybe we could form a support group? :biggrin:

Any news or answers to questions here, Nick (or somebody else)?

paulgro
06:08:38 Sat
Jun 25 2005
Re: "We are currently experiencing high demand on this server"
They can't fix the problem till they admit they have one...

brendensmommy
12:19:37 Sat
Jun 25 2005
Re: "We are currently experiencing high demand on this server"
maybe they should change their motto "You've seen the rest, it's time for the best - BbBoy.net "

Nickdisk
22:53:57 Sat
Jun 25 2005
Re: "We are currently experiencing high demand on this server"
It's not that the server is overloaded, theres less boards on the server now than before we purged the free boards on the Bb server a few weeks ago. It's just unfortunate that a few search engines decided to crawl boards right after the maintenance work.

There are just times when there will be high demand alerts due to the volume of server requests made on the Bb server.

If the server is busy at any given moment, it will affect all boards on the server, not just an individual one. What tends to happen is that once there is a heavy traffic buildup, instead of waiting a couple of minutes, as the message suggests, people click the link to the page they are trying to access over and over again - this only makes things worse.

Instead of closing forums to guests, another good way to loosen the load on the BbServer is to reduce the number of posts on each page in threads, like if you've currently got the 'Posts Per Page' feature set to display 20 posts per page, reducing the number to 10 or 15 posts per page would help :smile:

Now that theres not many search bots on the BbNetwork again, everyone should see a reduction on how many times they receive the High Demand error :smile:

paulgro
00:44:49 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
Most extras on my board I removed when all this started and that didn't help. I'll try your suggestion and if that doesn't work I may have to find another home. To be honest I find what you say a bit unbelievable because we never had this problem before even when we did have all the free boards and the crawlers. The price went up and the features aren't working so something is wrong with the system...

Zherog
00:50:51 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
Quote: Nickdisk at 22:53:57 Sat Jun 25 2005


Instead of closing forums to guests, another good way to loosen the load on the BbServer is to reduce the number of posts on each page in threads, like if you've currently got the 'Posts Per Page' feature set to display 20 posts per page, reducing the number to 10 or 15 posts per page would help :smile:


Again, though, for this to work numerous people would need to make the change, correct? In other words, if I change my board from 25 posts down to 15 (which, by the way, would really suck for readability) I am still likely to receive these errors if every other board on the server stays the same. I don't like solutions that require the community as a whole to do something to fix the problem - because chances are, most people won't do it.

So let me ask a few questions, because I want to make sure I understand what's going on.

1) Prior to the recent maintenance, places such as Azure, Emerald, Frost, etc were each a different server. Is that a correct statement?

2) Post maintenance, the number of physical servers has been reduced. Not necessarily down to one (though that is what I suspect), just fewer. Is that a correct statement?

If both 1 and 2 are correct, I'm simply lead to the conclusion that your current maintenance has caused an overload, and therefore you've reduced the quality of the service you are supplying to your paying customers. Offering your customers less while charging them more isn't a very solid business model.

paulgro
01:01:42 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
That sounds like what they did but I've just made those changes to see what happens....

Zherog
02:14:43 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
That's what it sounds like to me, too, Paul (obviously). But I thought I'd verify just to be sure.

Maybe we can create a message board as a support group for people suffering from server error messages. Anybody know a good place? :tongue:

paulgro
02:25:57 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
:lol: It is faster now but I can't say it was because of the changes. A day or two will tell that. I like it here but I won't stay if the service is poor. So I've done what I can to speed the board up. If this doesn't work I think when the money runs out, so will I...

Nickdisk
22:07:57 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
Quote: Zherog at 00:50:51 Sun Jun 26 2005

Quote: Nickdisk at 22:53:57 Sat Jun 25 2005


1) Prior to the recent maintenance, places such as Azure, Emerald, Frost, etc were each a different server. Is that a correct statement?

2) Post maintenance, the number of physical servers has been reduced. Not necessarily down to one (though that is what I suspect), just fewer. Is that a correct statement?

If both 1 and 2 are correct, I'm simply lead to the conclusion that your current maintenance has caused an overload, and therefore you've reduced the quality of the service you are supplying to your paying customers.


Both of those are correct, however, its not that the server is overloaded, theres less boards on the server now than before we purged the free boards on the Bb server a few weeks ago. The reason why the High Demand errors become more frequent was because a few search engines decided to crawl boards right after the maintenance work, now that the search engines have finished crawling boards, you should have started to see a reduction of how many times you see the High Demand error, I haven't received even one at all this weekend.

paulgro
23:52:57 Sun
Jun 26 2005
Re: "We are currently experiencing high demand on this server"
This coming week will tell since that's when most of the high demand happens. Weekend are usually good...

Momsheri
05:32:41 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
You seriously moved ALL of the boards onto the bb server? So there is only ONE server now servicing the boards that remained here? Why? And why would we have to pay more if you now only have to service one server rather than the 4 or 5 you were?
And I know on my board when my members get the high load message they just walk away from their computer in frustration rather than continue clicking. WHich saddens me the most. Because it is causing my members to become frustrated. Lucky for me they are loyal to me and will follow me anywhere. I just wish it was viable to remain here and be serviced properly. So be honest, will we experience this each month the bots go insane? Because you yourself have even said they show up monthly and remain for a week, then things lessen up. THat is not an acceptable time at all.
Sorry, again.
And whatever happened to Pamster?

brendensmommy
11:56:29 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
my frustation is i can access the boards and type out a post and as soon as i hit reply the server is too busy. that is ANNOYING! and to deal with for one day is unacceptable in my opinion.

Zherog
14:32:17 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
I agree with the moms. :biggrin:

I especially agree that putting all of us on one server is a big mistake. While I believe you when you saythe bb server actually has fewer boards than places like Azure, Frost, etc had before the move, you're not taking into account that the boards that are left (ie the boards people pay for) most likely have more traffic than the free boards that were deleted.

Personally, I'd rather be on a server that had a total of 12 boards, but only 3 or 4 really active ones, as opposed to being on a server that has 8 boards, but 6 of them are really active.

I've requested the posters on my board to keep track of when things get really bad (defined arbitrarily as getting that stupid error twice or more within a minute). After a week or two, I'll look for patterns.

In the meantime, I'd hope management considers going back to a multiple server architecture - it seems quite obvious to me you've stressed the current server to it's limit.

anne123456
18:34:34 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
Is there yet another searchbot 'attack'? I'm getting high server messages constantly since about 7 pm, UK time.

Another question, isn't this support forum on the same server? Why do I almost never get high demand messages here???

brendensmommy
18:37:35 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
well, here we go again! what is today's excuse?

LodemaAdmin
18:47:47 Mon
Jun 27 2005
Re: "We are currently experiencing high demand on this server"
I'm getting them on my board too, and I have members complaining! I already made all of my forums MEMBER ONLY except one! I will try to also make the forums have less threads, but we'll see if it works *sighs*

Zherog
22:56:59 Tue
Jun 28 2005
Re: "We are currently experiencing high demand on this server"
According to several of my members, today was really bad starting around 5pm EDT. There was never more than two members on our board, and no guests.

I personally had intermittent problems throughout the course of the day - again, there were never guests on my particular board when the problems happened.

I have to say once again that I'm quite dismayed that the price has increased while the service has severely decreased.

Nickdisk
05:14:34 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
I'm afraid it looks like another search engine is crawling boards at the moment, theres been quite a few bots on each forum i've been on tonight.

Although you should see a reduction of High Demand errors once there are no search bots crawling boards again, there will still be times which you might receive High Demand errors, usually around peak times, when theres more people browsing boards.

Zherog
14:00:25 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
So why wasn't this a problem before you moved us from Azure to BB? I have to believe search engines crawled over the boards while we were on Azure. Yet all of a sudden they're parriahs to be mocked and scorned around here?

I'm still lead to the conclusion that the new server is not adequate for the load that has been placed upon it.

paulgro
14:36:02 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
(Most ever was 33 at 11:43:59pm 3/2/03)

I just copied that from my board, notice how many were on at one time. We didn't have over load problems or slow downs back then and I'm quite sure at the time my board wasn't the only one on the server being checked out. So this is something that was created by bunching us together to make a bigger profit. It doesn't matter what time of day or night we use our boards now that message comes up. So you must be trying to tell all of us that prime time is 24 hours a day!!!

lobsterj
14:42:23 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"

Quote:


well, how does that fix the problem for those who have the boards set that way? i really don't find your answers very helpful,


it does help, if a searchbot is scanning and your site is members only, it will go to the next board, it cant access your board to search for info...
I have a main entrance page, that everyone can access (in case they need help registering) and the rest is members only.
when Im on during the day (11am est) there was one in the entire hour I was on my board, last night (about 10 pm est) there was one every 10 minutes..like nickdisk said, during peak hours you will see more.

brendensmommy
16:44:32 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
5 people online in the last 25 minutes - 5 members, 0 anon and 0 guests. (Most ever was 14 at 3:50:23pm 11/17/04)


ok, i'm soooo annoyed already! all i want to be able to do is POST! this is rediculous! something needs to be done! Cause i'm REALLY tired of seeing SERVER TOO BUSY every time i try to post something. How many times should one person have to type out a post? and why is it i can come here and post at the EXACT time i can't post because "serve too busy"?


Zherog
17:06:11 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
Since about noon EDT (the past hour or so) I personally have been experiencing an inordinate number of these messages. I'm getting one just about every forum or thread I attempt to look at on my board.

Nick - no offence intended, because I know you're just doing your job and it's not exactly your fault. But the service over this issue sucks hard.

Want an analogy of how I'm viewing things lately? Imagine if your cable company raised their prices 40% (the amount of the recent increase), then told you there would be random times during the day that your cable would just go out. They then told you that the only way to fix the problem would be if you and all your neighbors changed some setttings on your TV. If all your neighbors didn't also make the changes, it probably wouldn't help you - and, in fact, would make your TV viewing experience worse.

That's exactly what we're being told in this thread.

Quote: lobsterj

it does help, if a searchbot is scanning and your site is members only, it will go to the next board, it cant access your board to search for info...
I have a main entrance page, that everyone can access (in case they need help registering) and the rest is members only.
when Im on during the day (11am est) there was one in the entire hour I was on my board, last night (about 10 pm est) there was one every 10 minutes..like nickdisk said, during peak hours you will see more.


While the searchbot would be unable to read my board, as you said - it'll just go on to the next one. And if that board allows guests then it still creates a load on the servers.

Zherog
17:32:44 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
While I wouldn't have thought it possible, the 1pm hour has been significantly worse than the noon hour.

Ridiculous.

MicheleisMe
21:48:37 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
Add me to the list. We only have the suggested one forum open for those registering and those who are having issues and cant sign in. Yet again Im sitting here unable to access my board at 5 pm eastern. And thanks for repeating over and over how this helps. But like the others said, only helps if everyone on the server....and its clear we are all on the same server......does your suggestion. It does not take a rocket sciencetist to figure out the search bots are not the problem. The problem is you filled the server up and left no wiggle room for things like ALL the people getting on at once or search bots. Thats the problem. We know it and you know it.

anne123456
22:37:10 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
I know this isn't your fault Nickdisk, but your suggestion to close the forums to guests and search engine bots is simply unacceptable. Besides the fact that it only works if everyone does it, I would never have paid for a forum for the last 3 years where it was next to impossible for us to get new users via searches and where new users can't read many of the forums before bothering to go through the registration process.

I know it would reduce your server load-but if this was the case, we should have been told before we signed up that this was a condition of having decent service.

Finally, I still do not understand why this forum works perfectly fine and all the paying customers cannot access their forums.

Anne

MicheleisMe
23:29:39 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
Anne has an excellent point. Why is this board not down? Isnt it on the same server?

AmPooh
23:55:52 Wed
Jun 29 2005
Re: "We are currently experiencing high demand on this server"
I really like Zherog's analogy.
Quote:

Want an analogy of how I'm viewing things lately? Imagine if your cable company raised their prices 40% (the amount of the recent increase), then told you there would be random times during the day that your cable would just go out. They then told you that the only way to fix the problem would be if you and all your neighbors changed some setttings on your TV. If all your neighbors didn't also make the changes, it probably wouldn't help you - and, in fact, would make your TV viewing experience worse.


I am one who when receives a lack of customer service will stop supporting that business. Numerous people have lost mine and my family & friends business. I also pass along my experiences to other people on message boards, both good and bad experiences, one of these message boards has over 200,000 members.

Your complete lack of customer service and caring will earn you a post on that board.

We are PAYING more money when the SERVICE has gone down? Would you think that with the recent upgrade, that things should improve? The reason for doing an UPgrade is to INCREASE performance. If you DOWNgrade, you DECREASE performance. We did not pay more to DOWNGRADE that would be reciciouls, why would anyone do that? We EXPECT our board to be up and running the majority of the day. This is NOT HAPPENING.
Our members are complaining to the admins. We even have a couple who cannot log in since the upgrade took place.
With your complete lack of service and attention to even explaining or fixing the problem, I'm afraid that we may have to take our business elsewhere. We hate to do that, especially when we have been with bbboy since 2002. We have 3 YEARS of posts that we would lose by moving, but if we have to move to get ADEQUATE service that is what we will be doing. At least if we move we will be able to access our board, which is the purpose of message boards. When our board was first created, BBBoy had great service, and we paid less. Why are we paying more when we have NO SERVICE?

BTW if anyone knows of a convertor to use to convert our bbboy board to another one, send me an email. AmPooh@gmail.com




LodemaAdmin
01:57:20 Thu
Jun 30 2005
Re: "We are currently experiencing high demand on this server"
I think I am also going to look for another host :sad: My members are just giving up, since they keep getting the "dark place"!

I have done everything that was suggested and it's not working.

Momsheri
04:44:00 Thu
Jun 30 2005
Re: "We are currently experiencing high demand on this server"
Quote: AmPooh at 23:55:52 Wed Jun 29 2005

When our board was first created, BBBoy had great service, and we paid less. Why are we paying more when we have NO SERVICE?



My point exactly. I have been around since the beginning of 2002, I have moved my board to different servers over that time period to avoid this busy server/crawler bots mess. Now I have no choice but be stuck with one server. WHich I am still really upset that we were not told all boards remaining on best baords were going to be moved to ONE single server. IF that was the case when I paid for all of my boards, I would have probably have abandoned ship then.

I really really do not want to leave best baords, but pretty soon I will be the ONLY member left at my board because everyone else is so damned fed up with the frustration of a busy server.

And to those who are not getting the busy server here at support, you are lucky because I lost a post that took me over 25 mionutes to type this afternoon when I hit submit and got the busy server message and went back to a BLANK input message screen.
And I got over 15 busy server messages today here at support. I cannot even get on to my board at work because the pop ups freeze my computer at work.
And yes I did wait the suggested 8 minutes or LONGER to resumbit and continued to get the message, until my lunch hour was done and I had to simply give up on it.

Please ask that Chris come here and explain if anything will be done, or if we just need to give up the ghost and move on now.........

And again, what happened to Pamster?

ray777
20:20:46 Thu
Jun 30 2005
"We can't afford to provide a proper service. Please try again in a few minutes"
Still getting the 'high demand on this server' message. To discuss this irritating problem is 'pointless' though apparently.

I do have a question for bbboy.net though...

If you cannot afford to provide the levels of service, which your customers deserve, why bother offering any service at all? Telling people to 'have patience' is frankly just not good enough. Over the past couple of weeks, many bbboy boards have become totally unusable, due to these 'search engine bots', which have never really affected them before. There is no sign of any change in the situation and locking threads on this board in a bid to stifle criticism of your 'service' is quite pathetic and only serves to make people even more annoyed.

And a question for bbboy.net's irrate customers...

Do you realise, there are other services out there, which are far superior to bbboy.net? It's blatantly clear that complaining on this board does no good at all. You will continue to be fobbed off with bullsh*t excuses. How can you justify paying for a service like this?



"We are currently experiencing high demand on this server"
http://bb.bbboy.net/support-viewthread?forum=1&thread=5572
Powered By BbBoard - http://bb.bbboy.net