Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
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Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Report all Log In problems HERE ( 01:03:35 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Board Plan: what browser type and version For anyone having login problems today, who registered yesterday: Please visit http://bb.bbboy.net/register.cgi and re-register. This only affects the people who registered yesterday in the last 3 hours before the server problem. We apologize for the inconvenience. For anyone having login problems today, who changed their password yesterday: Please use your old password to log in today. You can have your password resent by visiting http://bb.bbboy.net/lostpass.boy . This too only affects people who changed their password in the last 3 hours before the server problem yesterday. For anyone missing admin powers on their board: Please read this thread. For anyone having duplicate members on their board: Click on "Edit Users" in your admin center. Select the duplicates, and choose "Delete member" from the drop-down menu at the bottom. [Edited By BbBoy at 08:30:48 Wed Aug 21 2002] Board URL: leave your board url

Guest [UnRegistered] Reply

Re: Report all Log In problems HERE ( 01:12:42 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Whisper http://azure.bbboy.net/iamthelaw cant log into admin (says no user exists: iamthelaw) tried the hard refresh and it does nothing

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 01:29:52 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Your board was made yesterday correct iamthelaw?

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 01:44:28 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I also tried an hard refresh as well and it did nothing. Ive lost all my admin. powers. I cant see if Ive lost any members or posts yet. Thank you, Michele Board URL: http://azure.bbboy.net/mamacentral

BbBridgeaddict Offline 1926 posts Advanced Member The Bug Lady Reply

Re: Report all Log In problems HERE ( 02:01:35 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Hmm, everyything looks normal at your board. I suggest you clear out your browser cache, delete the Best Boards cookie, reboot your computer and try again. The cookie will regenerate as soon as you log in again.

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 02:32:44 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Normal for you maybe,compared to? Im not sure why it looks good to you when I can clearly see that the last "New Member" is not really the correct one. Im a bit clueless as to how to clean my cache or the cookie what have you. I guess I will figure it out on my own. Michele

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 02:54:22 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I deleted the only Cache I could find which was in my AOL 7.0 file. Rebooted and nothing. So can someone please help out here. Michele

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:01:31 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper We are having some issues today that were worked out and apparently have residual effects regarding log in issues. But you are logged in fine-are you saying you do not have admin powers any longer MicheleisMe? You still have no admin controls?

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:06:00 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper No admin powers and it looks like some of my members might be gone since it listed the newest member someone I approved ages ago. Im logged in but when I go to my board it just as if Im a regular user, no admin buttons etc. I did hard refresh more times than I care to remeber. I deleted the only cache I know of which is in my AOL program files and rebooted my computer,much to my dismay since I have to pay for each call I place. Still nothing. Michele

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:09:38 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper My stats is showing aleast 13 missing members. Michele

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:12:54 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Your Admin powers have been restored-the rest I can not do and BbBoy will be sorting this out in a few hours when he gets on so please bear with us.

Shadowpriest Reply

Re: Report all Log In problems HERE ( 03:15:05 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Whisper Board Plan: IE 5 Get the following message even after clearing cache and rebooting: "Username doesn't exist" I'm positive the username and password are being typed correctly. Board URL: http://azure.bbboy.net/micrors4club

MicheleisMe Offline 155 posts Advanced Member Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:15:49 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Thank you Michele

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:19:16 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper You're very welcome Michele, and I apologize for the trouble we've had today. BbBoy should be on soon and he will see what is going on and find the root of the problems. I think that you're being affected by the troubles we're having today Shadowpriest, did you make a board recently? If so can you leave a link to it? I am sorry you're having this trouble, but these things happen occassionally. It will be taken care of in a few hours when BbBoy logs in.

Shadowpriest Reply

Re: Report all Log In problems HERE ( 03:33:22 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Whisper Board Plan: IE 5 Yes, I made the board today as a matter of fact. Thanks for your quick response. I have included the link to my board. Board URL: http://azure.bbboy.net/micrors4club

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 03:36:45 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Thank you for your patience Shadowpriest, this thread will help BbBoy when he logs in to figure out what is going on.

BbBoy Offline 4584 posts BbAdministrator ~BbCode King~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 08:31:18 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper For anyone having login problems today, who registered yesterday: Please visit http://bb.bbboy.net/register.cgi and re-register. This only affects the people who registered yesterday in the last 3 hours before the server problem. We apologize for the inconvenience. For anyone having login problems today, who changed their password yesterday: Please use your old password to log in today. You can have your password resent by visiting http://bb.bbboy.net/lostpass.boy . This too only affects people who changed their password in the last 3 hours before the server problem yesterday. For anyone missing admin powers on their board: Please read this thread. For anyone having duplicate members on their board: Click on "Edit Users" in your admin center. Select the duplicates, and choose "Delete member" from the drop-down menu at the bottom.

Guest [UnRegistered] Reply

Re: Report all Log In problems HERE ( 18:30:01 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Whisper HI there Could someone take a look at our board as well - New board as of yesterday morning. I am the admin (HardwoodHooligan) and can't get past the username does not exist error. Have emptied the cache and di hard refresh... thanks Board URL: http://azure.bbboy.net/nbnffl

arundelhigh Offline 9 posts Newbie Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 19:39:01 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I think that my admin capability needs to be revoked and restored. I was online when the problem occurred yesterday and have done everything listed on these pages to fix it on my end. It still won't work. I have a few boards...all linked through the above board Meredith Board URL: http://bb.bbboy.net/arundelbusinessdepartment

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: Report all Log In problems HERE ( 19:43:00 WedAug 21 2002 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I have been trying to get you now in three topics-hehehehe-if you can go http://azure.bbboy.net/arundelbusinessdepartment-viewthread?forum=1&thread=1 and post in that topic in the temp forum I set up you will then be in the board's userlist again-yesterday's trouble must have lost your account as the admin and in the board's list. Once you've posted I can readmin you.

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