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Guest

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Re: Registering...Part 2 ( 02:29:39 SunAug 25 2002 )

lol I just made a new account, Username Keri, and it didn't work again! Maybe its my e-mail...

  
BbBridgeaddict
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Re: Registering...Part 2 ( 02:56:23 SunAug 25 2002 )

Is this your correct email address?

* Edited out *


[Edited By BbBridgeaddict at 03:02:35 Sun Aug 25 2002]

  
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Re: Registering...Part 2 ( 02:57:46 SunAug 25 2002 )

Yes it is

  
BbBridgeaddict
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Re: Registering...Part 2 ( 03:00:52 SunAug 25 2002 )

OK, I resent your password.

Are you sure this email account is working? When was the last time you received an email (from anyone)?

  
Guest [UnRegistered]

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Re: Registering...Part 2 ( 03:03:17 SunAug 25 2002 )

Uh Yesterday... I don't understand why its not working....I have another account, you could send it there.

* Edited out *


[Edited By BbBridgeaddict at 03:10:35 Sun Aug 25 2002]

  
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Re: Registering...Part 2 ( 03:04:08 SunAug 25 2002 )

Actually, I just remembered, I received an e-mail from my friend today. So it should be working....

  
BbBridgeaddict
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Re: Registering...Part 2 ( 03:07:41 SunAug 25 2002 )

No, unfortuantely I can't - your email address on file here can only be changed by you emailing support@bbboy.net with your username and password from the original address registered by you.

Since you don't know your password, that can't be done either!

Looks like you're between a rock and a hard place.
:ohwell:

All I can suggest at this point is that you email support and explain the whole situation and we'll see what we can do. :smile:

Have you ever successfully registered a username with us?

  
BbBridgeaddict
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Re: Registering...Part 2 ( 03:09:34 SunAug 25 2002 )

I just tested our email server and it's working fine, so this has to be some sort of problem at your end. :smile:

  
Guest [UnRegistered]

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Re: Registering...Part 2 ( 03:19:22 SunAug 25 2002 )

I have never been able to successfully register an account. When I registered it said it would send me password in an e-mail, I never got the e-mail! It can't be my e-mail address, could it be maybe because its a hotmail address?

  
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Re: Registering...Part 2 ( 03:28:45 SunAug 25 2002 )

We have thousands of users with hotmail addresses - it must be something with the set-up of yours that gives you this problem.

Another thought - when you registered, did you select html or text emails? I know Hotmail doesn't allow html, so if you selected that option, there could be a problem.

Try emailing support like I suggested above and we'll go from there. If we get an email from you, we can reply to it hopefully. :smile:

  
Guest [UnRegistered]

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Re: Registering...Part 2 ( 03:30:23 SunAug 25 2002 )

I can't remember what I selected...But I will try what you said. Thanks:smile:

  
Guest [UnRegistered]

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Re: Registering...Part 2 ( 03:35:53 SunAug 25 2002 )

IM pretty sure I selected text, but you said to e-mail support, whats the e-mail? (Sorry if thats a stupid question) and also, if there is something wrong with my account, how will I know if they have tried to reply or not?

  
BbAdmin
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Re: Registering...Part 2 ( 03:47:46 SunAug 25 2002 )

Check your email Keri-sent it and you did have HTML selected so that is most likely the trouble-hotmail doesn't allow HTML email. We've run into this before. The email for support is support@bbboy.net but you shouldn't need it now. :wink: Let me know if that didn't do the trick ok? :smile:

  
BbBridgeaddict
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Re: Registering...Part 2 ( 03:50:45 SunAug 25 2002 )

I gave the address up above - support@bbboy.net

Hopefully if we can receive an email from you, we can reply to it. :smile:

If this doesn't work, then I'm sorry you just won't be able to register. Registration is only possible with a valid email address that is properly functional.


  
BbBridgeaddict
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Re: Registering...Part 2 ( 04:11:43 SunAug 25 2002 )

A friend just told me that sometimes Hotmail is quirky for just SOME users and nobody seems to know why.

It's been suggested that Yahoo might work better, so perhaps you could try that. You'd have to register a new username though, with your new Yahoo account. :smile:

  
Guest

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Re: Registering...Part 2 ( 14:57:05 SunAug 25 2002 )

Just wondering, but if I made a new Hotmal acocunt, do you think it would work? I could make a yahoo one...

  
BbAdmin
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Re: Registering...Part 2 ( 15:12:51 SunAug 25 2002 )

If you did not get it after what I did last night, chaging the setting from HTML email to Text, then you have some setting on the filter in your hotmail that is trashing the email Keri.

I don't think making another one is going help. You need to go into your hotmail prefs and change the spam filter somehow to something less strict because it will not let the email by. Once you've done this go here:

http://bb.bbboy.net/lostpass.boy

and have your password resent. There isn't anything I can do for you further since what I did should have gotten it to you-its on your end that settings need looked into.

  

This thread is locked: Take heed and DO NOT try this garbage again-you will not be able to get away with your games here guys.

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