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Re: member not able to sign in ( 07:30:58 SunSep 8 2002 ) |
Any help is appericated
Im not a computer genius by any stretch,LOL
Im lost on the part you dont have to be logged in to request approval. How can one who isnt logged in be recognized as being registered in order for them to request approval? Do you just click the approval button even if your not logged in and it recognizes your info, even though your not logged in? And processes your request? If thats the case, then couldnt people who arent in registered apply too?? Im so confused LOL In my small computer mind I would think the board itself would recognize that is a valid members name, logged in or not. If I were to type in MicheleisMe as my username and I wasnt logged in, would it not say something to the effect that I or that name is already a member of that board and ask me to sign in?? I need a map cause Im really lost now.
If its a problem with their server or firewall, any suggestion to them how to clear it up?
Like I said , this is happening to several people. I beg them NOT to log out now,LOL The person in question never did log out and have the link stored in her fave places. Sometimes it lets her go in , other times it doesnt. Just seems weird that sometimes she is logged in and sometimes she is not.
Thanks again for your help!
The Bug Lady
Re: member not able to sign in ( 10:59:31 SunSep 8 2002 ) |
Sorry, I didn't make it very clear - what I meant was that you don't have to be logged in to be able to view
the application page. You do have to be logged in to actually request approval.
Let's go through this again:
- If they are a member of your board and are logged in, they will access your board without any problem.
- If they are a member of your board, but are not logged in, they will come up against the MBA application page.
- If they are NOT a member of your board and are not logged in, they will also come up against the MBA application page and will need to log in before they can apply to join your board.
It's definitely best for your members to be logged in before
they attempt to access your board. If they are not
logged in for any reason, they should log in at a non-MBA board, such as this one.
Many admins either link to this thread
, or reproduce parts of it on their boards to help members who might have trouble logging in or staying logged in. This is a good idea.
A browser or firewall setting can sometimes interfere with cookies - so your members just need to check that cookies are working. There's a link in the thread I gave a link to above, to a website that checks cookies. [Edited By BbBridgeaddict at 11:07:45 Sun Sep 8 2002]
The Bug Lady
Re: member not able to sign in ( 04:30:39 FriSep 20 2002 ) |
Are you (and she) quite sure
that this member was logged in before
trying to access your board?
As I explained above, if a member isn't logged in to begin with, they have to log in at a non MBA board
, such as the support board, first. If they try to log in at your board, it will never work. At least, not until we add the planned enhancements that I mentioned.
Another point: if she was logged in, did she use the normal login or the "cookieless" login? The latter would cause problems.
I don't know why you got yourself logged out - you know that your name (next to the Welcome at the top of the board) is a log out link, don't you? I've sometimes accidentally clicked this - could that have happened to you?
Please post a link to a thread or threads where there are posts by members that are blank and we'll take a look. Maybe they are intentionally or accidentally blank! It does happen.
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