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mommienme
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Problems w/ Membership Screening ( 14:43:32 MonMar 25 2002 )

Hi again...:smile:

I have a user who keeps having problems getting the Membership screening.
She applies..her user name is Donna J...but I don't get the notification. She's the only one who's had this problem.
Can you check it out and see what's up? She's registered with BbBoards, she got her password, but when she tries to send the application for approval, I don't get it.

Thanks a bunch...:smile:

  
BbBoy
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Re: Problems w/ Membership Screening ( 14:45:40 MonMar 25 2002 )

Hm, what error message does she get? (If you have processing screens disabled, she won't see an error if there was one...) A common reasons is that the user is trying to apply, but isn't logged in. There's a login box at the top there if they aren't. :smile: If she's sure she's logged in, let me know the error (if there is one) and I'll take a look.:smile:

  
mommienme
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Re: Problems w/ Membership Screening ( 14:54:56 MonMar 25 2002 )

Hmmm...not sure if she's getting an error. She logs in, at the top of my board, and it goes back to the BestBoards home page. It gives her a choice of either going home, or applying for membership...even after she already has. She's sent the notification 3 times. I told her, to log in here, at the home page, then go to my board, and apply for membership. It still doesn't work.

She's going to try one more time, and hopefully it will work. I'll let you know if she gets an error page.

  
BbBoy
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Re: Problems w/ Membership Screening ( 15:02:18 MonMar 25 2002 )

If you don't have processing screens disabled, then she'll get a "Thank you for your request", or an error, then be redirected back to home. If she's not getting either, then you must have processing screens disabled. :smile: Try re-enabling them temporarily while she applies to see any errors.

  
mommienme
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Re: Problems w/ Membership Screening ( 15:04:59 MonMar 25 2002 )

Umm...okay...how do I do that...lol. I'm not sure if I have it enabled or disabled.

  
mommienme
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Re: Problems w/ Membership Screening ( 15:07:03 MonMar 25 2002 )

Okay...found the place to do that...lol. It's not disabled...it has been enabled the whole time.

  
BbBoy
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Re: Problems w/ Membership Screening ( 15:07:20 MonMar 25 2002 )

"Edit Board Settings"->uncheck the "Disable Processing screens" box if it's checked. :smile:

  
mommienme
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Re: Problems w/ Membership Screening ( 15:08:24 MonMar 25 2002 )

LOL...replied to you before you did. It wasn't disabled..now what?...LOL.

  
BbBoy
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Re: Problems w/ Membership Screening ( 15:24:31 MonMar 25 2002 )

:wink: Get her to apply and let me know the error. :smile:

  
mommienme
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Re: Problems w/ Membership Screening ( 15:45:23 MonMar 25 2002 )

No errors...got the application a few minutes ago. Must have been her confusion figuring it all out...lol. I forget not everyone is as computer literate as others are...:wink:

I think she was trying to log into my board before she had received her notification, and hadn't really applied for membership...or you fixed the problem..lol.
Not sure what, but it's great now! Thanks for the quick action.:thumb:

I'm really loving it here at BestBoards!:loveya:

  

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