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Reeve CS
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PM notice ( 23:44:00 WedNov 13 2002 )

Board Plan: IE

I have my PM notification on, but i don't get any notice of when I get one. Is there any way to fix this?



Board URL: http://emerald.bbboy.net/cherveaux

  
BbAdmin
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Re: PM notice ( 00:49:05 ThuNov 14 2002 )

I did some testing and am not able to see them on your board either. I will make a report on this Reeve CS. Thank you for reporting it. :smile:

  
Reeve CS
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Re: PM notice ( 06:30:26 ThuNov 14 2002 )

Thanks so much!

  
Herald CS
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Re: PM notice ( 23:55:33 SatJan 4 2003 )

Hi....we've waited awhile and our board still doesn't do PM notifications. I haven't seen any admin feature where we can turn it on and off, and you essentially have to go onto another board to see it. Only when I went to support boards for another issue did I get a pm notification.

Is there any way this can be fixed? Thanks so much.

  
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Re: PM notice ( 04:12:46 SunJan 5 2003 )

We're just looking into this now - sorry about the delay - looks like it got overlooked somehow. :smile:

  
roundtable
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Same on My Board ( 05:33:49 SunJan 5 2003 )

Board Plan: Explorer 5+

When we get a PM into the inbox, it is not being notified. You can go into the inbox and see them, but there is no popup or indication on the board to the user that a PM has been received.

roundtable

Board URL: http://emerald.bbboy.net/rebelroundtable

  
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Re: Same on My Board ( 06:16:03 SunJan 5 2003 )

Yup, you have the exact same problem- I'm guessing it might be a board upgrade issue, not completely removing the advertisement code and thus interfering with the PM function. :smile:

  
Gaylen Kenobi
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Re: Same on My Board ( 12:28:57 MonJan 6 2003 )

Board Plan: IE

I am having the same problem. The only catch is that other members of the same board are getting notifications when they have PM's. Only myself and one other person seem to be having a problem. Any suggestions for fixing this?

Board URL: http://azure.bbboy.net/thesobeside

  
Devil Cat
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Re: Same on My Board ( 17:44:48 MonJan 6 2003 )

I am still having the same problem and I have reduced most of my board to the base code that you guys do. No PM notifications.

Board URL: http://emerald.bbboy.net/argue

  
Devil Cat
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Re: Same on My Board ( 19:33:57 MonJan 6 2003 )

Does it matter that my User CP from my site still has the BB banner running on it?

  
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Re: Same on My Board ( 19:38:21 MonJan 6 2003 )

All of these boards except Gaylen Kenobi's have an advertising banner on the User CP page, which looks as though it might be the cause of the problem. :smile:

Gaylen Kenobi, your problem is different. Have you got persistent notifications of PM's enabled? This will help. The usual reason for not getting a popup is if you don't allow a page to load fully before moving to another one. This will prevent a PM notification from popping up, as it can't do so until the page loads completely. :smile:

  
Herald CS
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Re: Same on My Board ( 19:59:05 MonJan 6 2003 )

How do we get rid of the advertising on the PM screen then? I'm an admin on my board, so theoretically if there's a way to do it there I could do it, I just don't know how to control PM screens. Thanks!

  
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Re: Same on My Board ( 20:05:10 MonJan 6 2003 )

I've reported the ad banner being on the User CP page and I'm sure BbBoy will fix the problem before too long. :smile:

  
Devil Cat
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Re: Same on My Board ( 20:23:27 MonJan 6 2003 )

Thank you.

  
Gaylen Kenobi
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Re: Same on My Board ( 22:54:09 MonJan 6 2003 )

Yes, I have the persistant notice feature turned on.

And it isn't a problem with waiting for the page to load. I tested this morning when I had a new PM in my box, I visited both these boards and my board. The notice came up when I browsed here, but not at the other.

  
Some Kinda Beautiful
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Re: Same on My Board ( 23:20:14 MonJan 6 2003 )

I have the same problem as Gaylen Kenobi. I have the persistant PM notice on, but I only get a notice when I get on these boards. I have to go into my inbox to check them on my boards. Another member has reporting this problem on my boards as well, so I don't think it is just me.

Board URL: http://emerald.bbboy.net/dewdropinn

  
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Re: Same on My Board ( 23:48:54 MonJan 6 2003 )

Gaylen, I tidied up your template (you had the same stuff in your footer as the header), and disabled the out of date countdown. :smile:

However, I'm not getting PM popups anywhere right now, so this looks like a network issue. I'll report it to BbBoy and hopefully it will be fixed soon.

  
Gaylen Kenobi
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Re: Same on My Board ( 00:06:10 TueJan 7 2003 )

I'll let the owner of the board know so that he doesn't put it back in thinking it needs to be there. And I didn't even realize the countdown was on, lol. Thanks for all the extra work! :thumb:

  
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Re: Same on My Board ( 00:15:04 TueJan 7 2003 )

You're very welcome! :smile:

  
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Re: Same on My Board ( 02:36:12 TueJan 7 2003 )

OK, all these boards have now had the ad banner removed from the User CP page and PM popups should work from now on - it appears the ad banner was the problem, as I suspected. :smile:

Gaylen Kenobi, my fixes on your board did work after all and your PM popups have been tested and are working fine. :smile:

  

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