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Please read this thread about free boards being deleted.

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Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
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Joey
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~BbHelper~


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Re: Bb Be Slow ( 17:41:36 MonApr 21 2003 )

I just loast a post due to server issues - 6.21, 6.36, 6.40, 6.41 (PM, BST)

  
Joey
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896 posts
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~BbHelper~


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Re: Bb Be Slow ( 17:49:30 MonApr 21 2003 )

6.25 - 6.48...

I really don't think this is being treated seriously enough - we're paying for a service that's frequently inaccessible. You really need to get your act together and find out what the problem is, and fix it! Right now, you're not living up to your name! I know you can do better than this!

  
Sandy73
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Mood Now: Joyful
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Re: Bb Be Slow ( 18:23:39 MonApr 21 2003 )

Just received 4 high demand messages trying to access support.

  
BbAdminMod
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BbTech Support

Bug Tracking
Beta Testing


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Re: Bb Be Slow ( 19:29:05 MonApr 21 2003 )

Momsheri, I'm not getting at all "worked up" over this - I have simply been suggesting possible reasons why this is happening. I agree that it has worsened over the last couple of days, but ONLY the last couple of days. :smile:

If you read my post above, you would have seen that I think it's possible that users trying to access the deleted free boards could be causing this problem. If so, things should improve on their own, as people realise the free boards really ARE gone. Actually since making that post, I've made some tests and can confirm that trying to access a deleted board DOES constitute a request to the server. Hopefully after the holiday is over, things will quieten down again.

I've left messages for BbBoy about this, but it IS Easter, so he is probably taking a well earned break. I'm sure that he will be investigating all possible reasons for these server busy messages as soon as he logs in again. :smile:

  
Momsheri
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Re: Bb Be Slow ( 21:12:19 MonApr 21 2003 )

BbAdminMod, I READ before I post, do you? Your attitude is getting pretty poor. I am not expecting You to have the answers anyways, but we do have a right to post about our "bugs" don't we?
And... oh never mind this is futile

  
BbAdminMod
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BbTech Support

Bug Tracking
Beta Testing


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Re: Bb Be Slow ( 22:04:12 MonApr 21 2003 )

Actually this has been a "technical hitch" rather than a bug...

By the way, how many people do you know who would be willing to work all through the Easter holidays to help members with their boards? Actually I work here 7 days a week, because ... I simply like doing it. :smile:

I've done the best I could to suggest possible reasons for the problem and I don't believe I have been out of line or impolite in any way...

  
BbAdmin
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Reality CHECK please... ( 02:07:09 TueApr 22 2003 )

I would like to say here that I appreciate the fact that people were reporting in about this issue, but I do not think that BbAdminMod deserves the heat that some of you have shown. We have been working to resolve the problem and I do not think anyone understands more then WE do about how frustrating it has been to encounter these messages and sometimes losing posts-you can hit the back button in that case. We have been getting it HERE too you know. :sad:

You are paying for the service yes indeed, but that in no way justifies the way some of you acted in this thread-consider this the only warning that talking like this again, acting like we do NOT care or are NOT doing something about a problem is conpletely unacceptable and will not be tolerated as it IS considered flaming/trolling of BbStaff. It is ironic that this thread got so out of hand over a holiday weekend. We have families too and our time is just as valuable as yours, please try to remember that. This had only just become an issue (going on for TWO DAYS) and as a information gathering thread this one seriously went awry.

If this begins again we would appreciate just being informed and not patronized as this thread demonstrates some of you felt justified in in doing. This thread is really a TECH issue and never should have been posted in this forum to begin with so in the future please remain calm and explain what you are encountering and what times...The rest is all counter productive garbage that has NO place on this board period.

Board URL: ALL

  

This thread is locked: If anyone is still receiving these messages repeatedly, then begin a new thread and politely post your board URL and the times you got them. The problem has been fixed and this thread has served its purpose.

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