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PicChic
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server side backups ( 01:17:48 ThuJun 26 2003 )

Hi,

Our server side back ups are gone... all 10 of them. Is there a reason this happened? Maybe a bug or they auto delete in a certain amount of time? Please let us know what could cause this.

Thanks,
jamie

Board URL: http://frost.bbboy.net/chatjunkies-serversidebackups

  
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Re: server side backups ( 01:27:27 ThuJun 26 2003 )

There is a 'Delete All Backups button' that could have been used by mistake, but as far as I know there are no issues regarding this feature at this time. Are you sure none of the admins didn't accidently hit that button? :smile:

  
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Re: server side backups ( 05:37:09 ThuJun 26 2003 )

Are you sure you mean "server side backups"? I see from your board log, that you normally download and restore from your own backups, not the s/s ones. With five admins on the board, it's sometimes difficult to know who has done what, which is why we don't really recommend having more than one (or perhaps two), because of the confusion that can sometimes arise.

Clicking the "Delete Old Backups" button will delete all backups older than one week by the way. :smile:


  
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Re: server side backups ( 09:58:21 ThuJun 26 2003 )

yes, i'm sure it's server side. The only time we've restored is from the SS backup... there are only 2 admins who do this work, I am one of them. We save to SS backup each time we make a board change and there is always 10 cause we have to delete one to save the current one. If we mess up on something we just go back and restore from SS backup with the most recent one stored. I just wanted to know if there was a bug. It could have been accidental, but wanted to make sure first. Thanks!

  
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Re: server side backups ( 10:15:09 ThuJun 26 2003 )

OK, I'm sure there's no bug. The most likely thing is that someone clicked the "Delete Old Backups" button by mistake.

Don't forget to make the change I suggested. :smile:

  
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Re: server side backups ( 18:37:36 ThuJun 26 2003 )

does that need to be changed since it is member screening... no one can view our boards but our members. I have no problem changing it...heck, i'll delete it... haha :smile:

  
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Re: server side backups ( 18:42:34 ThuJun 26 2003 )

ok, nevermind that last reply... fixing it now :smile: ty

  
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Re: server side backups ( 08:57:18 FriJun 27 2003 )

OK. :smile:



  
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Re: server side backups ( 20:00:51 MonJun 30 2003 )

OK, this happened AGAIN!!!!! It's not our admins doing it! out of the 5 admins, 2 are married 2 are out of town and then me and I didn't do it! The married couple didn't do it either because they found it "empty" again. What is goign on? We have saved it to our computers now, but why would the server side backups be dissappearing??????

BTW, memeber screening was on, it was turned it off when i thought i made that forum how you said to, but i guess i still didn't have it right, thanks.

  
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Re: server side backups ( 01:13:20 TueJul 1 2003 )

Backups don't just disappear on their own - someone must have deleted them. :smile:

  
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Re: server side backups ( 02:25:25 TueJul 1 2003 )

well, that's funny, it's happened again and NO ONE is on the board! maybe it's someone else who has acess to the boards.

I think it's funny someone else is having this SAME problem and everyone is sooo quick to say "you must have deleted it" instead of looking into it saying it could be a board problem/bug.

Is someone goign to look into this? If you have the log, look at it... NO ONE has deleted it. There is no record of it happening.. they're just gone!

You said you looked at the log where we've restored from a downloaded version, but that is untrue. We've never done that. We have downloaded it JIC something happens, but never used it to restore. We've always used backups. They were gone this am and we SS backed it up again... that is NOT IN THE LOG! SO, Please look into this more instead of being so quick to say we did it. We are paying for this board.

Thanks!

  
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Re: server side backups ( 03:09:06 TueJul 1 2003 )

I can see four backups at your board currently and since I can't reproduce the problem you are reporting, I must assume that if any backups are being deleted, it's being done by one of your five admins, very likely accidentally.

My investigations have shown that the board log doesn't indicate when backups are deleted. This is an oversight which we'll rectify in due course. We'll also make sure that a restore from a downloaded backup is shown differently from a restore from a server-side backup - at the moment there's no difference in the wording, so it's not possible to tell which type of restore was actually made.

  
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Server Back Up Ques. ( 21:17:43 MonJun 30 2003 )

All the Backups have been gone suddenly,
I am sure that i didnt press the delete botton. And eventhough at the moment when i click "Back Up Now" it doesnt work.

Who Can Help Please,

Wassouf
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Board URL: frost.bbboy.net/wassouf

  
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Re: Server Back Up Ques. ( 21:45:23 MonJun 30 2003 )

This happened to our board TWICE!! We were told one of us did it but none of us did. I have downloaded it to my PC now. Maybe you should too! I hope this gets fixed soon!!

http://frost.bbboy.net/chatjunkies

  
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Re: Server Back Up Ques. ( 21:56:17 MonJun 30 2003 )

I have download it , but i dont have the right programme to open the file, therefore ill probably better wait for the help :tongue: , hope its going to be fixed soon.

  
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Re: Server Back Up Ques. ( 22:07:36 MonJun 30 2003 )

yes Wassouf ..one of the Admins should be here shortly to help you out.

:smile:

  
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Re: Server Back Up Ques. ( 01:20:07 TueJul 1 2003 )

There is nothing wrong with your server side backup function, Wassouf - I just did a backup of your board without any trouble. You probably pressed the button that says "Delete Old Backups" - this would have deleted ALL backups older than one week.

  
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Re: Server Back Up Ques. ( 02:28:35 TueJul 1 2003 )

I guess that's what "we" did too.... I forgot I don't know how to read :lol:

  
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Re: Server Back Up Ques. ( 03:15:47 TueJul 1 2003 )

Accidents can happen - and some people do things quickly without checking first. "Ready, fire, aim" I believe it's called. :wink:

  
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Re: Server Back Up Ques. ( 03:36:44 TueJul 1 2003 )

well, like i said... this is the second time it's happened. The only admins there are also posting here saying "how did it happen" the other 2 are out of town. I just hope you look into it. I know accidents can happen, that's fine. but twice? I also had the same problem backing it up tonight as the other person did. However, i think it's a connection problem... i'm on dialup. THe other admin with dsl could back it up.. that's why you see 4 because we kept trying to do it. I couldn't... she could. Please let us know if this problem gets fixed. If it happens again, we plan to take off all admins to verify that it happens without us doing it just so we all know.

Thanks

  

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