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Tripletmom
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new users can't log in ( 17:24:08 TueJul 1 2003 )

Hello, I've had 2 new users register names this morning, their username shows as the newest member but both of them tried to log in and was told "username does not exist". They both rec'd their email with the password and username and still get that msg when trying to log in. Please help!! TIA!!

Board URL: chattinaboutbabies

  
Anniem53
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Re: new users can't log in ( 17:48:36 TueJul 1 2003 )

hi Tripletmom.. welcome to Best Boards! :thumb:

are your new members entering their name and password "exactly" as given?

ask them if they have cookies enabled..here is a rundown on how to do that

see if this may work for them:spinsmile:

  
BbAdminMod
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Re: new users can't log in ( 20:20:55 TueJul 1 2003 )

Sometimes new registrations on boards with dynamic registration enabled, take a while to go through, if there's a bottleneck on the server. Give it a couple more hours and see if those names become available. :smile:

  
Marnie
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Re: new users can't log in ( 21:38:54 TueJul 1 2003 )

Hi I am admin on this board also and it has been well over 24 hours for some..and did the cookies like you said..what else can it be? Any ideas?

  
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Re: new users can't log in ( 21:50:49 TueJul 1 2003 )

No, it hasn't been 24 hours (just over 6 actually) and it's nothing to do with cookies - please read my post above. Occasionally bottlenecks occur when lots of registrations are going through at the same time. :smile:

  
Tripletmom
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Re: new users can't log in ( 22:20:00 TueJul 1 2003 )

Thanks for your help!! We will have them wait the 24hrs and see what happens. Thanks again.

Board URL: chattinaboutbabies

  
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Re: new users can't log in ( 22:37:47 TueJul 1 2003 )

OK, the good news is that the bottleneck appears to have cleared and the registration for the last person (MOMMA) to register at your board has gone through successfully.

Unfortunately there is a bit of bad news though - the failed registrations can't be retrieved and those people will have to register again - we're very sorry about this. The names that will need to re-register are the following:

dannie
Wanton
danee
Mamato2
Hoosiermom
JackieM
LUVS2GAB
luvs2gab
amy222

Once again, we apologise for this and we hope it won't occur again. Ordinary registrations (non-dynamic) were not affected. :smile:

  
Tripletmom
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Re: new users can't log in ( 23:46:43 TueJul 1 2003 )

Ok, it still isn't working. Just tried to register a new name and the same thing is happening. Please help. Thanks.

  
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Re: new users can't log in ( 00:17:16 WedJul 2 2003 )

One name did go through (MOMMA), but it appears to have got stuck again. I'm sorry, I can't do anything about this myself - I will let BbBoy know and he will look into it. Meanwhile, you might want to disable dynamic registration at your board, as "ordinary" registrations are working fine. :smile:

  
Marnie
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Re: new users can't log in ( 00:44:26 WedJul 2 2003 )

"ordinary" registrations are working but do they show up on our new member list?and when I tryed to reply to a post it said guest..Is that how it would work?...Thanks so much!!! I know we are nags!:yourock:

  
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Re: new users can't log in ( 00:52:00 WedJul 2 2003 )

No, they don't show up on your memberlist - at least not until they actually post. However, I only suggested this as a temporary measure.

Where did it say "guest" when you tried to reply to a thread - could you please post a link to it? :smile:

  
member2
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Re: new users can't log in ( 00:57:58 WedJul 2 2003 )

Guest [UnRegist
--------------------------------------------------------------------------------
00:56:39 Wed
Jul 2 2003
Reply test InteractReplyQuoteReport To ModLast PostsWhisper

--------------------------------------------------------------------------------

testing this name




here it is..This is what it said after I logged in ..Thanks again!

  
Marnie
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Re: new users can't log in ( 01:02:41 WedJul 2 2003 )

that was me ..sorry!

  
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Re: new users can't log in ( 01:11:49 WedJul 2 2003 )

You were obviously not logged in at the time. :smile:

  
Marnie
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Re: new users can't log in ( 01:24:25 WedJul 2 2003 )

As soon as I made that post I came right on here and posted.It looks like I was on here.It says Member2. I did log on and have a CP on my board but it came up like that when I posted...Maybe its my board? You think?

  
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Re: new users can't log in ( 01:27:58 WedJul 2 2003 )

OK, please post a link to the post you made - not a copy of what you saw, but an actual link to the thread where it happened.

  
Marnie
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Re: new users can't log in ( 01:34:16 WedJul 2 2003 )

http://frost.bbboy.net/chattinaboutbabies-viewthread?forum=1&thread=19
here it is..I went back Logged in and did it again..Same thing happend..:help:

  
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Re: new users can't log in ( 01:43:38 WedJul 2 2003 )

Quote:

I went back Logged in and did it again..Same thing happend..


Well, for starters, stop logging in and out all the time - it's really not necessary, unless you're sharing a computer with someone or posting in a public area like a library.

You were obviously NOT logged in when you made those posts, though clearly you thought you were. :smile:

  
Marnie
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Re: new users can't log in ( 02:34:46 WedJul 2 2003 )

I dont know but to me you seem upset about this. I dont understand this..am in the right place to ask these things? If not can you tell me where to go?

This is what I have found. I am logging out in and out trying to fix my board. I never do this normally and understand it is not nessary. I made a username[member2] on this board trying to see if I could get to my board. It shows up that I am on here But not on my Board. I just Reg. the name today. That is the one that wont work.The Same thing is happing with people that reg. today threw the normal Res. also. When I get on as this Name[Marnie] I show up on the board and other boards. But I made this name [marnie] days ago when people could Reg.I am logged in as member 2!..I have looked at some other boards and the same thing is happing to thier new members.All the people from today are being seen as guests.

  
BbAdminMod
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Re: new users can't log in ( 03:04:25 WedJul 2 2003 )

OK - I can't reproduce this problem and it's never been reported before, so it's obviously something specific to your board. I'll investigate it shortly.

Quote:

I have looked at some other boards and the same thing is happing to thier new members.All the people from today are being seen as guests.


Nobody else has reported it yet.

  

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