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Tripletmom
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problem with images after domain name becoming active ( 15:06:10 ThuJul 10 2003 )

Hello, my domain name became active yesterday and now when I access my board using the domain name almost all the images are empty boxes. If I access the board using the frost.bbboy.net in front of it they are all there. Can anyone help? TIA


Board URL: chattinaboutbabies

  
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Re: problem with images after domain name becoming active ( 17:10:43 ThuJul 10 2003 )

They all seem to come up fine for me.. Are other people having this problem too?

  
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Re: problem with images after domain name becoming active ( 17:32:45 ThuJul 10 2003 )

actually the others I asked said it was working for them. hmmm. Do you know why they wouldn't work for me? I'm the one that uploaded them and added them.

  
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Re: problem with images after domain name becoming active ( 17:36:14 ThuJul 10 2003 )

Hi Tripletmom,

I was able to see your images on the main board also. Do you have a firewall or something that might be blocking your browser from seeing them? If so you probably have to go into it and add your domain to the Trusted Sites area in its web content section. One other thing, everyone accessing the board from the new domain will need to log in again from your board so they can use their registered BbUsernames. :smile:

You also might want to look into your browser settings and make sure it is checking for new versions of pages on every visit. This is in the Tools>Options>Temporary Internet Files-Settings area and might be what is wrong if you have it set to Never or Whenever you open IE. Hopefully one of the above things can help you see your images again. :smile:

  
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Re: problem with images after domain name becoming active ( 17:49:22 ThuJul 10 2003 )

I dont' have a firewall set up, I have norton antivirus running only, no firewall. I tried changing the internet files option to check new versions on every visit, it still didn't work. Also I just noticed that when using the domain name I also can't access the memberlist or the who's online screen. I am showing as logged in and tried logging off and logging back in when I used the domain and it still doesn't work. TIA

  
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Re: problem with images after domain name becoming active ( 19:35:54 ThuJul 10 2003 )

You're still unable to see your board's images? Maybe trying to delete your temporary internet files will do the trick because there isn't anything wrong with the board's images displaying from the domain that BbBoy or I could see. About the other pages, you couldn't get to-are the memberlist and who is online the only ones you can't access? :smile:

  
Tripletmom
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Re: problem with images after domain name becoming active ( 20:45:08 ThuJul 10 2003 )

I just tried deleting my temp internet files and that didn't work either. Also in addition to the who's online and memberlist I also can't get into the top posters, stats and search links. I can still access admin and user cp and the chatroom even. We have a few boards not accessible to guests and I can even access those, but its every image that I uploaded with user file hosting doesn't show and those few items which is the top part of the menu under our logo that isn't accessible. Any other suggestions? Thanks again.

  
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Re: problem with images after domain name becoming active ( 21:47:43 ThuJul 10 2003 )

With the top links, you'll have to edit those to either reflect the domain or the entire pathway to the server here. Like for example your memberlist would need to be either:

http://www.chattinaboutbabies.com/memberlist or

http://frost.bbboy.net/chattinaboutbabies-memberlist

Either of those would work, but if you use the domain styled links if members are using the old bookmark that led to the frost server address they will need to log in again, but then things should be fine.

Have you had any of your members reporting the images are not working for htem also? :smile:

  
Tripletmom
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Re: problem with images after domain name becoming active ( 22:58:42 ThuJul 10 2003 )

Yes there are other members not seeing the images as well.

How do I edit those top links to have the url that you posted? Thanks.

  
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Re: problem with images after domain name becoming active ( 23:17:55 ThuJul 10 2003 )

You would go into the board template and do it there under the 'BbHeadspace' tag, you would see all of those links and edit them to be whichever way you wanted them to be. :smile:

Can you whisper all the usernames having trouble? We will check into it on our end to see if something might be blocking them, however BbBoy and I both were able to see the board as it should be, so if you can tell us who else is having this trouble he will looking into it. :smile:

  
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Re: problem with images after domain name becoming active ( 23:30:20 ThuJul 10 2003 )

Marni When I go to your board to post, I can't login.
I can directly from my own board and be logged in but when your board loads, it asks me to register or log in and when I try loggin in it goes no where at all...............

  
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Re: problem with images after domain name becoming active ( 23:41:01 ThuJul 10 2003 )

It didn't do that for me just now, Momsheri. Because of using the domain your computer won't recognize the bbcookie you have set-you need to log in again and then it will let you post and you can access things like normal. :smile: Do you see the images Momsheri? :smile:

I just edited the top links for you Tripletmom, so those shouldn't be a problem for you anymore. About the image trouble though, if you can give us a whispered list of members having the same trouble it would give BbBoy a place to start looking on our end. But everything looks good as far as we can see.

  
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Re: problem with images after domain name becoming active ( 00:44:37 FriJul 11 2003 )

so far the people I know who can't see the images are


I haven't had a chance to ask any others, but our domain name just started working last night so we haven't had much of a chance to get everyone using it.
Thanks!

  
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Re: problem with images after domain name becoming active ( 00:52:37 FriJul 11 2003 )

Thanks Tripletmom, I will get those names to BbBoy and we'll see if there is something on our end that can be fixed. :smile: If more members bring it up since the domain is all set, let us know who else is having this same trouble. What browsers are you and the others using? IE 5 or 5.5 o r 6?

I know older versions of Netscape can give members problems sometimes. But I checked and defintely saw images that were hosted on the file hosting displaying for me. :smile:

  
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Re: problem with images after domain name becoming active ( 12:53:44 FriJul 11 2003 )

Well, I've just logged in as all 3 of those users, and the images showed fine for me. So it doesn't look like it's anything on our end.

If all 3 of those users are using Norton, then I believe it actually has some options for blocking certain things built in. You might want to look at it's configuration and see if it's actively blocking anything..

  
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Re: problem with images after domain name becoming active ( 16:09:17 FriJul 11 2003 )

Thanks for the info Pamster, it is recognizing me now that I have logged in once. I have just never had that happen at a Best Board , Sort of threw me off LOL

  
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Re: problem with images after domain name becoming active ( 18:50:45 FriJul 11 2003 )

No problem Momsheri. :wink: It works differently when a domain is used-I am glad you're back to being able to post now. That is what matters. :wink:

  
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Re: problem with images after domain name becoming active ( 21:22:11 FriJul 11 2003 )

Ok, now its happening for at least 6 members that I know of. One doesn't have Norton, as far as I know, a couple of us are running IE6, not sure about the others, but only some of the images are what is giving us problems. For example I have some images linked from my personal website and everyone can see those including myself. the images we are having trouble seeing are the ones uploaded using user file hosting before the domain took effect including emoticons. Could that be the problem because the url on them is the frost.bbboy address, would that be considered hotlinking since we're viewing it using the domain route? All the images from my own site we can see them. Thanks again.

  
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Re: problem with images after domain name becoming active ( 22:52:12 FriJul 11 2003 )

No - there is no hotlinking protection on the file hosting files.

When a user isn't able to view an image, and then they copy & paste the URL to the image into their address bar, does the image come up?

  
Tripletmom
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Re: problem with images after domain name becoming active ( 22:58:39 FriJul 11 2003 )

Yes, I can see the image in a new window if I copy and paste the url into the address bar.

  

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