Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
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dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

PM notification working unreliably ( 18:20:04 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Hi! PM notification is working unrealiably on my board. It sometimes will notify you that you have a new PM in your Inbox, but most of the time, it does not. This is happening to everyone on the board and has been going on for a few days now. For now, we have simply posted an announcement asking all of our members to check their PM Inbox regularly. Thanks! Board URL: azure.bbboy.net/stepmomsupport

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 19:29:49 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I don't know why they aren't working for anyone. I just sent this name a PM from your board as BbAdmin and I got the New PM pop up right away. Do you have a on board image set? If so I think the image is no longer there or something since I didn't see one. Only the pop up alert appeared.

BbAdmin Online 6898 posts BbAdministrator Out of this World Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 19:34:36 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Well now I see it in the edit images area, but it did not come up when I was there as Pamster or if it did it was too small to notice. You might want to stop using the 'Old Bar Style' and see if that doesn't help. That goes from way back when we first began and might be part of why thye don't work properly for you. I don't know that for sure, but I wanted to suggest it to you so if you wanted to you could try it without that enabled and see if there was any difference.

dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:09:39 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I will change my settings and stop using "Old bar style" ... (gotta go figure out what that is...) But.... we are not always getting the pop-up notification either. I had a PM this morning and did not ever get the pop-up "you have a new PM" notification and I was in and out of various forums for some time. Oh, and... making the problem even harder to solve... some people are not having problems, others are... Hmmm.... I'll go find out what settings the members are using for PM notification and see if there's any correlation...

BbAdmin Online 6898 posts BbAdministrator Out of this World Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:16:38 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I am going to go uncheck the old bar style for you and send a test PM in two minutes.

dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:20:52 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Thanks!

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:28:37 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Ok that did it for me, I see the new PM image there now and the pop up appeared as it should. Did you get the PM alerts?

dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:33:28 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I just replied to you, but I didn't get the PM alert until I came over here to the support forums. Hmmmm..... And, there's no longer a link to my PM inbox where it says "Welcome dianimal... User CP... Admin... Chat" Does that have to do with the "Old Style" bar?

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 20:50:05 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Yes that is what the Old Bar Style was set up as. If you didn't get any alert even with that off it must be something else. What browser and version do you use dianmial?

dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 21:29:21 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Internet Explorer V. 6.0

Nickdisk Unavailable 3274 posts ~BbMod~ BbTheme Winner Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 21:52:36 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Hi dianimal Sometimes it might take up to fifteen minutes for a PM notice to appear. I just sent this name a PM and I got the New PM pop up right away at your board

dianimal Unavailable 69 posts Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 22:14:50 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper It seems like it's something more than just "not being patient".... But I will have someone send me a test PM and wait longer.

Pamster Offline 4403 posts BbAdministrator ~BbThemestress~ Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 23:11:51 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I don't understand why you would get them here and not there. I got them on both boards and haven't run into any trouble like this. I am going to send one to you, log in as you and see if I get a new PM notice on your board when I am there. I will report what happens in a few minutes.

BbAdmin Online 6898 posts BbAdministrator Out of this World Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 23:22:05 MonOct 27 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper I got it as you can see from the screenshot below-I hit cancel in case you were on so that you might get the alert next time. I think this is a browser issue unfortunately dianimal. I cannot reproduce this in all the testing I've done today on it and you can see it is trying to send you an alert-but something isn't letting it through. I use IE 5.5 because I had some toruble when I used IE 6. I don't know if the other members on your board use IE 6 or not, but I would definitely ask around and see if there is some pattern to this.

WIrules Offline 104 posts Advanced Member Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 02:06:33 TueOct 28 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper It's a good idea to tell people to check their PM inbox a lot, dianimal. Sometimes if they don't check their inbox then an important message could be sitting that wouldn't be seen. Well, I always get pop-up notification when I have a new PM. It only didn't work once, but otherwise I always get notified at any board. I recently got a PM with a pop-up notify. It's very useful. You're sure that you don't have it disabled, right? Obviously it's enabled, but it's always good to make sure.

chickenlady Offline 2597 posts ~BbMod~ Mood Now: Post Mood: Reply

Re: PM notification working unreliably ( 02:15:40 TueOct 28 2003 ) Interact Reply Quote Report To Mod Last Posts Ignore User Global Ignore Whisper Also helps to have "Persistent PM Notice?" checked.( in your user cp,edit settings)

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