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63 posts

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new email address and cannot access old email ( 02:08:54 ThuJan 29 2004 )

I am trying to help people on my board who cannot access their old email due to company name change or other reasons. This has to be fixed. People should be able to readily change their email address! How do I tell my members to change this other that emailing bbboy from their old unaccessible email addy?

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~Frog Magician~

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Re: new email address and cannot access old email ( 02:11:16 ThuJan 29 2004 )

they can email support at from their NEW email with their user and password to verify it is them and explain what the situation is and helpdesk with help them out. :smile:

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Re: new email address and cannot access old email ( 02:16:56 ThuJan 29 2004 )

This is done purposely lakemich to cut down on account hijacking and isn't changing anytime soon. Have them email us like Froggy suggested above and if they have their current password that is all they need to prove they are the rightful owner of the username they need the new email to apply to. :smile:


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