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jlg
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how long to receive password? ( 13:08:34 FriJan 23 2004 )

A new user to my board was asking how long it should be before she receives her password? Apparently she went through the registration process yesterday and has yet to receive her password.

Thanks
Janie G.

Board URL: http://bb.bbboy.net/independentstudyhighschoolmessageboard

  
SouthernBelle
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Re: how long to receive password? ( 13:25:15 FriJan 23 2004 )

Hi, jlg. Usually they are sent within just a few minutes after applying. Have her click on the lost password link at your board and see if it sends a new email to her. If that doesn't work, have her send an email to support@bbboy.net with her username from the email she signed up with.

Let us know if you need more help on this! :wink:

  
jlg
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Re: how long to receive password? ( 14:59:26 FriJan 23 2004 )

Thanks for the prompt reply. I will pass this information along.

Janie

  
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Re: how long to receive password? ( 21:11:44 FriJan 23 2004 )

Also, sometimes ISPs or other Email providers like Hotmail have a spam filter that emails get caught up in :smile: Has she checked her junk(bulk) email folder (if she has one)? :smile:

  

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