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barlow_girl87
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Joining problem ( 22:34:12 ThuJan 29 2004 )

This is copied from a PM one of my members sent me.

Quote:

There's a guest on this MB (justaguest4now) who's been trying to become a member, but she says that it won't send her her password. I was wondering if you could fix that cuz she really wants to become a member.


Anything that can be done about that?

Board URL: http://emerald.bbboy.net/theleftbehindthekidsmessageboard

  
Pamster
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Re: Joining problem ( 22:48:41 ThuJan 29 2004 )

They need to register again and make sure the email is correct-I can't tell if there is an error there or not because from the @ on it looks fine but the front might be spelled wrong. Or they can email us from the email that they used and include the username they registered and if it is the same email as what I saw in the database we can reply with the password-however if they have a spam filter set up its probably blocking the email from getting there. First they can try using the Lost Password link to see if that doesn't get it emailed to them. If not then they need to either email us or register a new name. :smile:

  
justguest4now

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Re: Joining problem ( 04:22:54 SatJan 31 2004 )

I have tried that numerous times but it still doesn't send me my password. Am i not doing something right? Please help!!

  
Pamster
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Re: Joining problem ( 18:22:22 SatJan 31 2004 )

I think your ISP is filtering out our email-seems to be happening to others using that ISP. I would contact them as ask them if they are blocking anything from our domain bbboy.net mistaking it for something else. There isn't anything we can do unfortunately because it isn't being blocked on our end. :ohwell:

  
justaguest4now

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Re: Joining problem ( 04:21:02 TueFeb 3 2004 )

well thank you any way. I guess i will just keep on posting :thankyou: :bbrocks:

  
BbAdmin
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Re: Joining problem ( 04:40:00 TueFeb 3 2004 )

Unfortunately there seem to be a lot of folks using that ISP having email issues not getting email from our domain. If you contact them they might do something about it. :wink:

  

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