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Diana
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help~~new user can't log in with password sent ( 23:30:43 TueFeb 3 2004 )

heres the email: she can't get in with this password she was sent





Board URL: http://frost.bbboy.net/whatadeal

  
Froggy
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Re: help~~new user can't log in with password sent ( 23:55:51 TueFeb 3 2004 )

Has she tried everything listed in this log in trouble topic? She might need to enable cookies and javascript in her browser if she hasn't got them enabled. She can check here to see if her cookies are enabled. :smile: Also, if she is coping and pasting her password in she could be picking up a space so she needs to make sure there is no extra blank space in front or behind the password before she hits enter, and she needs to check the time and date on her computer to see ifthey are correct. :smile:

  
Diana
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Re: help~~new user can't log in with password sent ( 00:02:42 WedFeb 4 2004 )

thanks froggy I sent her that info.... I tried logging in with her username and password and could'nt access either..:smile:

  
BbAdmin
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Re: help~~new user can't log in with password sent ( 00:10:33 WedFeb 4 2004 )

She has the wrong username and is entering the password wrong Diana. :wink: I am going to log in as that name and post here to test it for her, but I can see there is a mistaken character which frequently happens when people manually type in the password instead of copying and pasting. :smile:

  
heybulldog
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Re: help~~new user can't log in with password sent ( 00:13:07 WedFeb 4 2004 )

Working perfectly. Email them back and tell them to copy and paste the password in, use the right full username and then once logged in they can click on the User CP link on any BbBoard and then Edit Settings-last option there is for inputting a new password. :smile:

  
Diana
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Re: help~~new user can't log in with password sent ( 00:14:24 WedFeb 4 2004 )

ok will do and thanks :smile:

  
BbAdmin
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Re: help~~new user can't log in with password sent ( 00:22:13 WedFeb 4 2004 )

You're very welcome Diana. If you or that member need anything else just let us know. :wink: :thumb:

  

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