You've seen the rest, it's time for the best - BbBoy.net
Welcome to the Support Forums. Please read the Manuals and FAQs before posting.
Jump to a board:
BbSupport Forums :: Tech Support :: Advertisements

Who's Online :: Stats :: Search :: Lost Password :: BbChat

Please read this thread about free boards being deleted.

If you cannot log in please check the date and time on your computer because that will prevent you from logging in properly.


Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
Thank you all for you BbSupport!



Welcome, Register :: Log In 
Users active in this forum:
Users active in this thread:

Pages: [ 1 ]

[ Watch ] [ < ] [ LOCKED ] [ > ]

Vhaerun
Offline
9 posts
Newbie

Mood Now: Cool
Post Mood: Cool

Reply
Advertisements ( 14:00:54 WedFeb 4 2004 )

I had paid for a year subscription last July. Last month, ads started popping up, but were removed within a day or so. For the last 3 days I've been getting ads popping up again.

Is this just an oversight that needs to be manually corrected or a billing issue?

Thanks in advance.

Board URL: http://frost.bbboy.net/quellardbella

  
BbAdmin
Offline
6912 posts
BbAdministrator

Out of this World


Mood Now: Optimistic
Post Mood: Scattered

Reply
Re: Advertisements ( 14:50:00 WedFeb 4 2004 )

Hi Vhaerun,

BbBoy is looking into this for you. If it reverted as others have before its credit was gone he will fix it. If it is out of credit then I will reply later once he has had a chance to look at it. :smile:

  
Vhaerun
Offline
9 posts
Newbie

Mood Now: Cool
Post Mood: Cool

Reply
Re: Advertisements ( 22:52:13 WedFeb 4 2004 )

Thanks.

  
BbAdmin
Offline
6912 posts
BbAdministrator

Out of this World


Mood Now: Optimistic
Post Mood: Scattered

Reply
Re: Advertisements ( 02:42:44 ThuFeb 5 2004 )

One thing, after re-reading your post, I wanted to add that $15 only covers 6 months of fixed service-that is the Fixed plan, with Two Pop Ups per IP# per 12 hours. So if you were on that plan let me know as I set you on Variable which is no pop ups and if you go over a certain bandwidth limit you pay for the bandwidth used. I didn't look at the usage on your board, but if you have viewed the View Bandwidth screen then you might have an idea of what kind of credit the board was 'actually using'. If you need to be put on the Fixed plan let us know. :smile: Also it might revert in the morning as I did the upgrade manually so I will try to remember to check it when I log in to see if it did indeed revert again. If so I will ask BbBoy to see if he can take a look at things, because it does have credit left. :smile:

  
Vhaerun
Offline
9 posts
Newbie

Mood Now: Cool
Post Mood: Cool

Reply
Re: Advertisements ( 20:06:47 ThuFeb 5 2004 )

The plan I purchased was an annual plan for $15, and was shown in an email invoice I received. As I stated, this happened last month, but was reset to no pop ups.

I would just like clarification on this. If the plan that I paid for was, in actuality, only a 6 month plan, then you have a heads up on a possible system error that allows for the purchase of an annual plan for the rate of a 6 month plan.

  
BbAdmin
Offline
6912 posts
BbAdministrator

Out of this World


Mood Now: Optimistic
Post Mood: Scattered

Reply
Re: Advertisements ( 22:37:49 ThuFeb 5 2004 )

How did you pay for your plan? Paypal or a credit card? I don't think it says $15 for annual Fixed Plans anywhere that I know of Vhaerun. If you have something a screenshot or some kind of receipt can you forward it to both support@bbboy.net and CC: to pamster@cyber-soup.com so I can look into this? :smile:

  
Vhaerun
Offline
9 posts
Newbie

Mood Now: Cool
Post Mood: Cool

Reply
Re: Advertisements ( 10:07:57 FriFeb 6 2004 )

I used a credit card. I've since changed computers and will have to get the invoice from my old one. I'll do that as soon as I can.

  

Pages: [ 1 ]

[ Watch ] [ < ] [ LOCKED ] [ > ]

people online in the last 15 minutes - 0 members, 0 anon and 0 guests. (Most ever was 129 at 22:49:41 Fri Oct 4 2002)

 Total Members: 3334, Newest Member: geowizard.

  • Can start a new thread. (Everyone)
  • Can't start a new poll. (Mods & Admins)
  • Can add a reply. (Everyone)
  • Can't edit your posts. (Mods & Admins)
  • Register :: Log In :: In Power

    The time is now 02:17:41 Mon Oct 23 2017

    Powered By BbBoard V1.4.2
    © 2001-2007 BbBoy.net