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Please read this thread about free boards being deleted.

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Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
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BusiPages
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Two issues - Strange billing and removal of boards ( 14:01:25 ThuFeb 5 2004 )

I have a number of boards with you that I use for my clients.

I have just received an e-mail about a "recurring order" for $15. (Order number = 65529-R1823132). I can't for the life of me see which board this is for.

Also I note that the boards at

http://azure.bbboy.net/clevedon and
http://azure.bbboy.net/weston

have been removed!

Can you help?

Other boards I manage for clients are

http://azure.bbboy.net/portishead
http://bb.bbboy.net/busipages
http://bb.bbboy.net/coritap

These, fortunately still exist.

Thanks for your help

Graham
BusiPages


Board URL: http://azure.bbboy.net/clevedon

  
BusiPages
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Re: Two issues - Strange billing and removal of boards ( 14:05:31 ThuFeb 5 2004 )

OK ..... I just saw the notice that explains why two boards have disappeared. Do you have the boards archived? (I suspect not as this would take up the server space you are trying to free up!) If it i spossible to resurrect them on a fee paying basis i would be happy to do so.

The problem of the strange recuring bill is still something I need sorting.

Thanks again

Graham

  
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Re: Two issues - Strange billing and removal of boards ( 16:47:09 ThuFeb 5 2004 )

Hi BusiPages,

BbBoy will look into that order# to see what board it is for and you can remake the others, but they will be a free trial basis and if they aren't upgraded to one of the paid plans they will become inaccessable after two months. :smile:

  
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Re: Two issues - Strange billing and removal of boards ( 17:01:48 ThuFeb 5 2004 )

The recurring order was for portishead. :smile: To remake the ones you wanted to just go to the Make a Board link and submit a request for the desired name and we'll remake it for you. :smile:

  

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