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prince789
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Still Having Serious Problems With Frost Server ( 04:55:32 TueFeb 17 2004 )

Our board is still having problems with the Frost server.

New members remain as "guest" after registration.

Many old members can't enter private forums after logging in.

I hope bbboy can take a look to resolve our problems quickly. :thankyou:

Board URL: http://frost.bbboy.net/funny999

  
BbAdmin
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Re: Still Having Serious Problems With Frost Server ( 13:47:55 TueFeb 17 2004 )

Hi Prince789,

If you can leave the member's names we can take a look. We need the names to be able to find their trouble and fix it for them. :smile:

  
prince789
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Re: Still Having Serious Problems With Frost Server ( 17:19:55 TueFeb 17 2004 )

Hi BbAdmin,

Condition is getting better, but some of our old members still can't log in or can't enter our private forum after loggin in, such as member id:

LKK876
5Te2078

I am still struggling to get a full picture of current status. In the meanwhile, I appreciate you can help the above 2 members.

I also hope you can locate the exact source of our problem, and rectify once and for all.

Thank you. :thankyou:

  
BbAdmin
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Re: Still Having Serious Problems With Frost Server ( 22:54:09 TueFeb 17 2004 )

I am going to do some testing and see if it is the same thing that others have had happen since yesterday. :smile:

  
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Re: Still Having Serious Problems With Frost Server ( 23:29:00 TueFeb 17 2004 )

Hi prince789,

I could log in properly with no trouble on your board so this isn't something that has something to do with the trouble we had yesterday. Can you leave links to the specific forums these two members had trouble accessing and I can look at the settings? I can't tell what forums they should have access to and ones they should, so if you can link me to them I can look deeper into this for you. :smile:

  
prince789
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Re: Still Having Serious Problems With Frost Server ( 07:23:05 WedFeb 18 2004 )


  
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Re: Still Having Serious Problems With Frost Server ( 20:30:56 WedFeb 18 2004 )

I was in the Edit User screen and I can'tunderstand the forum names, so if you can go in there and check both of these member's names and go to the menu at the bottom-pull down to Set Private Forum Access. One of those names did not have any access granted and the other had some but not all. Check that out and give them access you wanted and see if they can view the forums afterwards. :smile:

  
prince789
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Re: Still Having Serious Problems With Frost Server ( 05:03:34 ThuFeb 19 2004 )

I tried again by granting them the appropriate access,
but still failed.

Anyway, I have resolved the problem by allowing them
to re-register with new id's. The new id's work ok. :biggrin:

Although it's still a mystery why the original id's fail,
this problem can now be considered as resolved.

Thanks anyway. :thankyou:

  
Anniem
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Re: Still Having Serious Problems With Frost Server ( 05:18:34 ThuFeb 19 2004 )

thank you for reporting this and making the effort to resolve the problem on your own prince789 :smile:

hopefully in time this can all be figured out.... :thumb:


  

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