One of my members (angelmya) has just reported to me that she is not able to view the board...it shows up that she is banned...and none of us ever banned her.
So I checked in my admin section, and it doesn't show her as banned at all...in fact, I checked the IP ban section also just to make sure I hadn't mixed up her IP with someone else's and I hadn't.
I don't understand why she isn't able to view the board, but if you could help I would really appreciate it. Thank you so much!
I hope you will know what to do! Board URL