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Please read this thread about free boards being deleted.

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Just a reminder that all customization questions will be moved to the BbHelper's CCT forum. This forum is only for Tech Support issues relating to your BbBoard or user account. If your topic appears to be missing, check the other forums in case it was moved there, or alternatively, merged with another thread on the same topic in this forum. If you believe you've encountered a bug, please read here before posting a bug report in the proper forum. If you start a new thread or post in someone else's, please be sure to click the "Notify" button after posting - that way you will know when replies are made to it. We are locking threads that are resolved so if you have a issue that you feel is unresolved that was posted in a locked thread, please begin a new one.
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greenfigi
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Re: If you are on the Frost server ( 16:03:28 ThuApr 1 2004 )

I just threw our board into maintenance mode. No sense in compounding the situation more by members/non-members having access where they shouldn't....among all the other problems. I hope everything gets fixed soon, or I might actually have to do work while I'm at work. LOL

  
Momsheri
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Re: If you are on the Frost server ( 16:52:09 ThuApr 1 2004 )

Any idea if the threads deleted during the night (PST) will or can be restored?
We had an ongoing thread that had over 6300 posts in it and was almost 1 year old.
And our board is unable to do any server backup restores.

http://frost.bbboy,net/bebopboard

  
perezmom4
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Re: If you are on the Frost server ( 16:56:41 ThuApr 1 2004 )

Ok i am finally getting some back now but they are listed as forum 1- what ever , so looks like it may be getting taken care of :thankyou:

Board URL: http://frost.bbboy.net/mommytalk

  
BbAdmin
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Re: If you are on the Frost server ( 17:19:57 ThuApr 1 2004 )

BbBoy is working on the trouble now. Some things are fixed and others are being worked on. IF you lost forums they will return but you will need to go in Edit Settings and rename them all. If your Easy Customization settings were lost those are what BbBoy is working on restoring on frost now. Do not SAVE any changes in that screen or it will lose the settings and wipe everything out. It looks wiped out now so as long as you don't save changes it should come back when BbBoy is finished working on it. :smile:

Thank you all for your patience and detailed reporting so that we could work to resolve the problems with frost quickly. :smile:

  
CCAngel
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Re: If you are on the Frost server ( 17:22:51 ThuApr 1 2004 )

Board Plan: Fixed

template seems fine, but there are ads

Board URL: http://frost.bbboy.net/copingcorner

  
RachelA
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Re: If you are on the Frost server ( 17:33:18 ThuApr 1 2004 )

Apparently there has been problems on our board all day:

URL: http://frost.bbboy.net/jamiedravensite

At the moment the forums can be accessed but their names have disappeared and they are just labelled forum1, forum2 etc etc... the sub forums don't appear as subforums either... they look like forums in their own right.

  
FilKiFan
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Re: If you are on the Frost server ( 17:38:13 ThuApr 1 2004 )

:thankyou: for helping with the problem. We're back up and everything is fine now. I appreciate the prompt responses regarding this matter, and this just makes me want to use BbBoards all the more. :bbrocks:

  
RachelA
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Re: If you are on the Frost server ( 17:45:20 ThuApr 1 2004 )

Slight Update to our porblems...

URL: http://frost.bbboy.net/jamiedravensite

I have started to rename the forums, and all but one of the forums is ok.

But one of the forums currently labelled Forum 5, now contains no threads or posts... how come this one hasn't been restored when all the other ones have?

  
Austins_Mommy
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Re: If you are on the Frost server ( 17:47:35 ThuApr 1 2004 )

http://frost.bbboy.net/momsgetawaycenter

We are having problems too!

  
RachelA
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Re: If you are on the Frost server ( 18:06:15 ThuApr 1 2004 )

Sorry to harp on...

URL: http://frost.bbboy.net/jamiedravensite

Have just noticed that forum counts of threads and posts has screwed up aswell... most just same " Posts in Threads", others have number associated with them that aren't relevant.

  
Momsheri
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Re: If you are on the Frost server ( 18:15:12 ThuApr 1 2004 )

A little late now to not change EC, the members could not read the board. Thanks for the information though.

  
perezmom4
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Re: If you are on the Frost server ( 18:52:06 ThuApr 1 2004 )

ok if we saved our files to our computer lastnight can we just restore that way instead of doing the settings and renaming ?

  
Momsheri
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Re: If you are on the Frost server ( 19:07:23 ThuApr 1 2004 )

Maria, I could not get any back up restored on my board. I wish you luck.

  
Tina806
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Re: If you are on the Frost server ( 19:18:43 ThuApr 1 2004 )

can someone tell me how to put the board into maintenance mode?

tia!

  
SuzyMc
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Re: If you are on the Frost server ( 19:58:01 ThuApr 1 2004 )

I know you all are working very hard on the problem with Frost and things seem to be getting back to normal, but we are still having some problems with our board... http://frost.bbboy.net/ffo

There are several threads started by a guest with no subject line with this in the started column..."Started By Guest Wed Dec 31 1969 7:00:00pm". We have tried to delete those threads, but get a screen saying "Thread 315:: does not exist... Now returning you to the forum you were just in..."

The "posts in threads" column is still not right either.

Thanks again for all of your work dealing with today's problems! We really appreciate all you have done! :thankyou:

  
LodemaAdmin
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Re: If you are on the Frost server ( 21:12:40 ThuApr 1 2004 )

Problem with my board too :sad:

http://frost.bbboy.net/salemhearts

  
Arcazy
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Re: If you are on the Frost server ( 21:20:48 ThuApr 1 2004 )

We have access to our forums now, but they are numbered onstead of named we also still have no colour and are feeling totally naked :eek:

Thanks
Susie

Board URL: http://frost.bbboy.net/bullyforyou

  
perezmom4
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Re: If you are on the Frost server ( 21:32:47 ThuApr 1 2004 )

Almost all my forums will not let u go into post , i can get in the forums but when i go to read a post it just goes back to the main forum :sad:

  
Michael_Angelo
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17 posts
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Re: If you are on the Frost server ( 21:42:01 ThuApr 1 2004 )

We are having problems as well

http://frost.bbboy.net/micstoppa21

  
mommytoangels
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42 posts
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Mood Now: Peaceful
Post Mood: Peaceful

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Re: If you are on the Frost server ( 23:06:01 ThuApr 1 2004 )

We are still having problems too....all of our forums are missing, and I am wondering if I have caused a problem by creating new forums? If I have, should I delete the new ones I have made, or does that make any difference?

http://frost.bbboy.net/preciousinfants
Thank you so much :smile:

  

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