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Oli_indian
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to the support staff, any one of them ( 15:41:27 ThuApr 1 2004 )

I Keep The Pop-up and Banner ADs out of this forum because I have a medical condition.. vertigo...
I am not able to post until you have removed them.
Payment was made in a timely fashion, yet has NOT Been credited...
I have emailed you. Our other admin has emailed you... you have all the relevant paypal details you need.
Several admin function buttons are not working..
And I cannot access the Memberlist to PM anyone.
I just think an apology is in order.
Thank you.. 1/2 of The Managment...

Board URL: frost.bbboy.net/thetearoom

  
Oli_indian
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Re: to the support staff, any one of them ( 15:53:19 ThuApr 1 2004 )

I must add I am not the one with the medical condition, I have had to post this on her behalf since until the pop ups go we have lost her services ...

  
BbAdmin
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Re: to the support staff, any one of them ( 16:21:49 ThuApr 1 2004 )

I don't see the payment as cleared in the database yet Oli Indian. If you included a copy of the pay pal details then BbBoy can track it down and check on the status of the payment for you. :smile:

  
Oli_indian
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Re: to the support staff, any one of them ( 16:55:28 ThuApr 1 2004 )

I will have to contact our missing admin, she has had e-mails from Pamster a week ago and believed it was sorted out

  
Oli_indian
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Re: to the support staff, any one of them ( 17:51:37 ThuApr 1 2004 )


well this is what was received on the 25th March after we e-mailed the transaction details. Since then despite waiting patiently and cooperating fully, we have heard nothing else. The payment has been taken from our admins account but the account is not credited and we now have annoying pop ups, as well as all the fiasco of today, both admins are unable touse admin functions, and one has a migraine and cannot use the board facilities.
we would be grateful if you could deal with this today since we have supplied you with everything you have asked for and there is no reason why we should be tolerating annoying pop ups or have our admin becoming ill.


Pam has responded to your help desk request.

-----------------------------------------------
(Pam)
-----------------------------------------------
Time: 25-3-2004-1:14
: Hi Denise,

I apologize for the delay in getting this settled for you. We've been absolutely swamped the past two weeks with all the server updating troubles. I will see that BbBoy gets this information and if he can figure out what went wrong. That was the information we needed though, having your name and the transaction ID # so I will reply again once he has had time to look into this for you. In the meantime let us know if you
need anything else. :smile:

BbAdmin
Thank you,

Help Desk

  
Oli_indian
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Re: to the support staff, any one of them ( 19:50:30 ThuApr 1 2004 )

:thankyou: Chris, it is all fixed now, you are wonderful ...:thumb:

  

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