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Please read this thread about free boards being deleted.

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EFFMOMMA
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 20:25:13 FriJun 4 2004 )

Still got adds. So how long does it take for someone to look at my email to see I paid again?

  
Macho_Man
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 04:39:32 SatJun 5 2004 )

We have pop-ups again over on Deep Impact Entertainment. I've checked the credit and we still have plenty, and we've changed nothing drastic since the last time this happened. I noticed some of the pop-ups are from Bravenet (who supply our counter), so I can't be sure if our counter has started giving us pop-ups (it never used to) or if we've accidentally been shunted over to being an ad-supported forum again. I'd appreciate some help :smile:

Board URL: http://frost.bbboy.net/deepimpactentertainment

  
EFFMOMMA
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 18:01:20 SatJun 5 2004 )

Ok I'm pretty much tired of the adds for 5 days. And the nonresponse when I followed your directions and sent my paid receipt into your email address. If your going to keep me as a Free board, please at least have the decency to refund my money I paid, prior to the 1st and I will begin looking into a hosted site with no adds.

http://frost.bbboy.net/effclan

  
Froggy
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 19:27:02 SatJun 5 2004 )

EFFMOMMA, It takes time for payments to be proccessed, its all depending on how you paid. If you sent an email to the support desk about this i am sure it will be answered soon. Support helpdesk gets alot of emails and they all have to be processed manually.

  
EFFMOMMA
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 08:39:32 SunJun 6 2004 )

I paid by Paypal, prior to the 1st. It would have posted automaticly. They say they don't show my payment so I forwarded them a copy of my receipt showing the payment. If they needed anything else they could say so.

As far as it taking time for my payment to clear.. dude..its been 8 DAYS since i paid. I could have sent it by carrier pidgeon and got it done quicker.

  
EFFMOMMA
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 18:45:17 MonJun 7 2004 )

Ok so still no response here, from support after sending my email in, or from an admin who I PM'd. I have begun work on a new site with a diffrent host. You can keep it at free from here on out. I will simply need my money back I paid for this month to keep the ads off..(which obviously was money wasted)

  
Pamster
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 00:52:44 SatJun 26 2004 )

EFFMOMMA, I did reply to you somewhere be it one support email you'd sent and I told you that what you'd paid only caught you up-that you had a negative balance when you made the last payment. Below is a whisper of what the database is showing, but I do remember replying to you about this. :ohwell: Also Froggy is correct that payments DO take time to clear-even if you used paypal-they've had trouble in the past sometimes with long delays in payments clearing so don't think it is automatic when sometimes it isn't. You must have missed the reply I left you on page two here but I will copy it here for you:

Quote: Pamster

All the boards that have credit should be fine now. As for http://frost.bbboy.net/efflives it is showing a negative balance in the database of $2.50 so I can't help with that. If you paid using paypal or a credit card we need to see a reciept at support@bbboy.net before we can do anything. It is possible that the transaction has not cleared yet and if so BbBoy can find out once he has the order # to track it from. :smile:



  
Pamster
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 00:57:03 SatJun 26 2004 )

Hi Macho Man,

You definitely have plenty of credit left so I would look at other things that might be triggering pop ups because variable boards don't get any advertising from us at all. :smile:

  
Macho_Man
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Re: Why do I have Banner Ads and Pop Ups on my board? ( 04:16:25 FriJul 2 2004 )

Thank you for the reply Pamster. We tried removing the Bravenet counter from the forum and I haven't see any ads since, so hopefully that's the end of it :smile:

  
Michael_Angelo
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Re: Paid boards on Frost reverting back to free ( 22:45:52 FriJul 2 2004 )

same problem for me as everyone else

http://frost.bbboy.net/micstoppa21

  
SHERRYWELLS
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Re: Paid boards on Frost reverting back to free ( 00:13:07 SatJul 3 2004 )

im i banned cant seem to get on board?????

  
Nickdisk
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Re: Paid boards on Frost reverting back to free ( 21:12:28 SunJul 4 2004 )

Please see this thread, Michael_Angelo :smile:

If you've been banned from a board, you'll need to PM/Email the admins of the board you've been banned from, SHERRYWELLS :smile:

  

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