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Mlady_Paladin
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Trying to enable our first new member ( 13:37:32 ThuMay 6 2004 )

I am a newish admin on a private board & am trying to help a new member gain entrance to our board. This is her email to me:

"I think I got in- it says "Welcome, Jami's Sis" - but I don't know what to do or where to go- it doesn't say Dream Catchers anywhere, and there are no familiar user names anywhere. It says "Bb Support Forums": Whos Online, Stats, Search, Lost Password, etc..... Am I in the right place??? I don't know where to go or what to do..."

It sounds to me like she got a user name & password to best boards in general & not our board specifically. Please help!

Thanks

Board URL: dreamcatchers

  
SugarBearS
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Re: Trying to enable our first new member ( 13:44:37 ThuMay 6 2004 )

That's what she did Mlady :smile:

Send her a link to the dreamcatchers board, and see if she makes it that way :smile:

  
Mlady_Paladin
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Re: Trying to enable our first new member ( 13:45:58 ThuMay 6 2004 )

Sugar, I just got an email asking for me to accept you & I did. I never got that email for our new member.

  
SugarBearS
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Re: Trying to enable our first new member ( 13:49:58 ThuMay 6 2004 )

Did you put the board on member screening before or after she signed up?

Is she in your memberlist on your board? Maybe she has been there before but since the member screening is up she is unable to get in?

I was a member there once also, and had to request approval.. Am thinking you went through the memberlist and got rid of inactive members?

  
SugarBearS
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Re: Trying to enable our first new member ( 13:53:11 ThuMay 6 2004 )

I don't see her in the member's list.. And I think I am thinking of a diff board, cause this one is totally different :wink:


  
Mlady_Paladin
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Re: Trying to enable our first new member ( 13:53:55 ThuMay 6 2004 )

We have board screening since the get-go. She is not on our member list, but you are now.

  
SugarBearS
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Re: Trying to enable our first new member ( 13:57:24 ThuMay 6 2004 )

Was she a member before now? You may need to walk her through on how to request approval to enter..

Send her the address to your board and tell her she needs to be logged in.. Once she gets to that web addy she will then click on request approval! Then all she has to do is wait for you to accept her.. :smile:

  
Mlady_Paladin
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Re: Trying to enable our first new member ( 13:58:56 ThuMay 6 2004 )

Nope, she is a totally new member. Okay, will do.

  
SugarBearS
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Re: Trying to enable our first new member ( 14:01:43 ThuMay 6 2004 )

:smile:

  
Mlady_Paladin
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Re: Trying to enable our first new member ( 13:04:35 FriMay 7 2004 )

We still can't get our new member in. Here are her latest emails:

I'm getting farther with that link, but can't get in yet. I log in on the Bb screen & it tells me that I am registered and logged in, then I click on "Request Approval" , then I see the Dream Catchers screen & it tells me that I must be registered and logged in and it automatically takes me back to the Bb screen & it says that I am logged in- says "Welcome Jami's Sis". I'll keep trying... Any others ideas?

Ya' right it's a snap!!! I did get to the point that I clicked on Request Approval, and when it said it when taking me to a registration form, I got sent back to that first Bb screen.

She has lost me. M'lady

  
Mlady_Paladin
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Re: Trying to enable our first new member ( 13:17:51 FriMay 7 2004 )

Please spell everything out for me in the simplest terms. Thanks, M'lady

  
Mlady_Paladin
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Re: Trying to enable our first new member ( 21:11:35 FriMay 7 2004 )

Another of our members suggested that the prospective member clear her cookies & cache. It seems to have helped. We did finally receive an email that the new member was requesting approval. She has been added to our member list & we are just waiting for her to make an appearance & post.

  
SugarBearS
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Re: Trying to enable our first new member ( 04:52:25 SatMay 8 2004 )

I am glad you have everything fixed Mlady! :smile:

  

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