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Mon
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Membership - how long? ( 15:47:48 ThuSep 16 2004 )

Board Plan: Fixed

Hi guys,

I've run a board for over 2 years and I love Best Boards! But one thing constantly frustrates me, that people have such a hard time getting access.

I have a private board so they must register with Best Boards and then apply for access by posting on my board.

Now I know from experience that so many people make this harder than it is, problems with their mail security, typing username/password incorrectly. But I also know that it's sometimes NOT their fault.

I recently tried to sign up under a new name and received the Best Boards mail immediately. Great, I was impressed. But after 3 days I am still told that my username does not exist. If I was a visitor I would probably give up out of frustration. I do tell the ones that manage to contact me that it sometimes seems to take about 48hrs for the details to 'kick in'. But it has been even longer for me.

What I don't understand is, if the details are generated so quickly, why are they not instantly recognised by the system. And if it takes a little while, how long?

Sorry to go on. But I have over 200 members and have had another 300 pass through. I know for a fact I've lost possible members because the process is so frustrating.

If I can at least tell everyone for certain, 'It takes X number of days before you can log in', then it saves a lot of problems.

:yourock:

Board URL: http://azure.bbboy.net/thecoffeeshop

  
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Re: Membership - how long? ( 17:53:30 ThuSep 16 2004 )

Hi Mon :smile:

We had a few problems with Dynamic Registration over the last few days, where new members registering on boards using Dynamic Registration finding find that their username "doesn't exist" when they try to log in. :smile: Dynamic Registration is working correctly again now though :smile: Please see this thread for more info :smile:

When a new member registers on any other server besides this one they will have to wait a few minutes before it migrates over to the other servers :smile:

  
Mon
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Re: Membership - how long? ( 19:28:20 ThuSep 16 2004 )

Thanks for your reply Nick.

That explains my registration, but it doesn't explain the ongoing problem. I hope someone can tell me more about that.

At least I know about mine, thanks a bunch. :thumb:

  
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Re: Membership - how long? ( 22:29:44 FriSep 17 2004 )

I'm not sure why it sometimes takes 48hrs for a new members details to 'kick in', i think it might be a bug confined to your board, as it should only take up to 15 minutes for a new members details to migrate over to the other servers :smile:

  
Mon
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Re: Membership - how long? ( 13:29:19 MonSep 20 2004 )

Any chance of someone looking into this for me?

I can't say for certain how many members experience this, but I can tell you that it's the majority. I have had countless messages in the past asking 'how long before I can get access?', or' simply telling me they can't log in with their details but they seem to be able to a few days later. I have tested this in the past and it has happened to me as well.

tia

  
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Re: Membership - how long? ( 18:03:06 MonSep 20 2004 )

I'll let BbBoy know that your having a problem with Dynamic Registration on your board :smile:

  
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Re: Membership - how long? ( 08:04:02 WedSep 22 2004 )

:thankyou:

  

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