Quote: luvtkinPA at 02:23:38 Wed Nov 30 2005 |
I have a member on my board that has changed email addresses recently and also cannot remember her password. Is there anyone around who can email her at her new addy with her password? HELP!!!!!
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Hi luvtkinPA,
She should be able to use the "change email" option as long as she can still access the old email account, then retrieve her password when it's changed. If she doesn't have access to the old email address there isn't anything we can really do because we require some form of identity verification to make changes like those.
Quote: Takhisis |
Not sure if I'll get a slapped wrist for this but - bump for Nickdisk and the last post on page 2
pretty please?
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If you can't access the old email there really isn't anything we can do because we have to have
some form of verification. I'm pretty sure that Lycos doesn't delete your email account permanently so you can go reactivate it and then use the change email link to update the email address.