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Zherog
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Re: Changing your email address ( 02:06:10 FriFeb 8 2008 )

I have a user who is unable to change her e-mail address on her own because she no longer has access to her old e-mail account. There's a pretty good chance I'll have more of these coming, too, since we're looking to upgrade - and an upgrade to v2 sends an e-mail to all users asking for permission to upgrade their account. Details of this particular user's information is whispered below, and I'll pop back in as more come to light.



Thanks in advance!

  
BbAdmin
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Re: Changing your email address ( 13:43:09 FriFeb 8 2008 )

That's all taken care of now Zherog, if any other members need help just let me know like you did here and I can get it done ASAP. :smile:

  
Zherog
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Re: Changing your email address ( 15:10:19 FriFeb 8 2008 )


  
BbAdmin
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Re: Changing your email address ( 20:15:32 FriFeb 8 2008 )

You're very welcome Zherog. :wink:

  
idredge
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Re: Changing your email address ( 01:15:39 ThuMay 15 2008 )

Taken care of, I removed the emails and made yours private. Let us know if you need anything else Les.

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idredge
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Re: Changing your email address ( 22:30:00 SunMay 18 2008 )




It looks like you got it done Les, if you need anything just let us know. :smile:

  
Bobby_G
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Re: Changing your email address ( 00:15:27 TueJun 17 2008 )

I need change my email address but I do not have access to my old email address and when I send a email to support@bbboy.net it come back as not diliverable.
thanks

  
BbAdmin
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Re: Changing your email address ( 02:51:49 TueJun 17 2008 )

Whispered info....

  
Bobby_G
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Re: Changing your email address ( 11:51:34 TueJun 17 2008 )



thanks

  
BbAdmin
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Re: Changing your email address ( 13:19:16 TueJun 17 2008 )

You're all set now Bobby G, if you need anything else just let us know. :smile:

  
Bobby_G
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Re: Changing your email address ( 14:28:48 TueJun 17 2008 )

thanks

  
BbAdmin
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Re: Changing your email address ( 22:24:55 TueJun 17 2008 )

You're welcome Bobby G. :smile:

  
Rick_Kelley
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Re: Changing your email address ( 07:58:22 SatJul 26 2008 )

Doesn't work for some reason in some domains. Whomever this Foley guy is on ours thinks it does but we tested 12 times and it doesn't.

  
BbAdmin
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Re: Changing your email address ( 18:18:45 SatJul 26 2008 )

Hi Rick, can you give me the info on this please? Whisper the old email and the new one and I will update it for you manually in the database. It does work but perhaps it gets blocked from some domains, we can't help that. If you whisper the info I will get it done for you, others can post and ask for themselves and I will do the same for them. :smile:

  
johnR

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Re: Changing your email address ( 22:22:50 SatSep 27 2008 )

Hello,

I have a member who has lost both their password and changed their e-mail address and they would like to have access to their old posts. Is their a way to rediscover or change a members password and assign them a new email address in order to allow them access to their past posts?

I imagine verifying their identity is the big challenge here.

Thank you for your help.

johnR (formerly jebel_subh)
administrator, healnpd

Board URL: /bb.bbboy.net/healnpd

  
BbAdmin
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Re: Changing your email address ( 00:47:20 SunSep 28 2008 )

Whisper the old password. One that they this it could have been, if they absolutely don't remember, they can whisper the username's email and that's it, if they can't come up with both things they are pretty much out of luck. I wish there was more I could do, but my hands are tied.

  
johnR
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Re: Changing your email address ( 02:08:27 SatOct 4 2008 )

Hello,

Re: Your last post to me concerning the member in my group who lost their password and changed their email address but who now needs access to their account to delete old posts Re: Changing your email address ( 08:47:20 Sun Sep 28 2008 )

The root of their problem is that they fear their user name is no longer anonymous. Well, I was thinking the member's need for privacy could be solved by replacing their original user name with a new one. From the perspective of preserving the archives, this is preferable to delating all their old posts.

I'm not sure if this is possible. FAQ didn't seem to cover it anyway. Assuming the member can prove their identity, is it possible to assign them a new user name and have it become the sole public identifier on all of their old posts?

Thank you as always.



Board URL: /bb.bbboy.net/healnpd

  
BbAdmin
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Re: Changing your email address ( 13:35:39 MonOct 6 2008 )

Unfortunately we can't rename the old name, it'd involve manually editing every one of their old posts, so it won't be possible. They can make a new username, but there's not any way to rename the old account. I wish there was John, but it's just too complicated a thing to accomplish in our network at this time.

  
johnR
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Re: Changing your email address ( 17:09:57 MonOct 6 2008 )

I understand. Thank you so much for your help.

John

Board URL: bb.bbboy.net/healnpd

  
BbAdmin
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Re: Changing your email address ( 18:36:40 ThuOct 9 2008 )

You're very welcome john. If you need anything just let us know. :smile:

  

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