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If you cannot log in please check the date and time on your computer because that will prevent you from logging in properly.


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zenjoe
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21 posts
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Some Users cannot log in! ( 21:45:57 TueSep 21 2004 )

Board Plan: Variable

Some of my users are complaining that they cannot log in.

They have tried everything in the "problems logging on" thread.

They have waited to log on, usually days between attempts.

They had tried from multiple computers.

They have the email with their password, so case sensitivity is not the problem

They get a "username doesn't exist" message.

What could this be? I have other users that have no problems.

http://frost.bbboy.net/vwengineconversions

Board URL: [url]http://frost.bbboy.net/vwengineconversions[/url]

  
zenjoe
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21 posts
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Re: Some Users cannot log in! ( 21:48:13 TueSep 21 2004 )

They have also made sure that the date and time have been checked.

What else could this log in problem be caused by?

  
BbAdmin
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Mood Now: Optimistic
Post Mood: Optimistic

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Re: Some Users cannot log in! ( 22:02:51 TueSep 21 2004 )

Hi zenjoe,

Do you have the dynamic registration feature enabled? It might be a problem on our end, I will have to do some testing and see if that is the problem, until then if you can give me (whispering is fine) a example name or email used I can look in the database to see if the name was registered successfully or not.

  
BbAdmin
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Post Mood: Optimistic

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Re: Some Users cannot log in! ( 22:08:56 TueSep 21 2004 )

The dynamic registration feature is working properly on frost, so something else must be happening. If you can get names and emails for the people having trouble I can look into this for you. :smile:

  

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