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lakemich
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since the FROST maintenance today/things missing ( 17:49:22 TueApr 19 2005 )

Board is back up now, but the newest member, total members isn't showing. I think that's all that I'm noticing right now.

thanks!

Board URL: http://frost.bbboy.net/thecabin

  
BbBoy
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Re: since the FROST maintenance today/things missing ( 18:14:35 TueApr 19 2005 )

Hi lakemich,

They have been disabled temporarily, as the current way they work is very heavy on the server load (on one of the last maintenance sessions, they "blew"). They should be re-appearing shortly - probably later on today. :smile:

  
lakemich
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Re: since the FROST maintenance today/things missing ( 11:48:27 WedApr 20 2005 )

thanks!

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 18:53:26 WedApr 20 2005 )

Is the swap/logout staying as it is now? The drop down menu was definitely better--will it be changing back to that? Thanks!

  
Nickdisk
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Re: since the FROST maintenance today/things missing ( 02:57:48 ThuApr 21 2005 )

Hi Chatelaine_dOr :smile:

The Username Swapping feature at the top of the board is staying how it is at the moment :smile:

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 03:12:53 ThuApr 21 2005 )

Why the change? (Just for curiosity's sake.) Thanks very much!

  
livingforjesus
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Re: since the FROST maintenance today/things missing ( 21:31:30 ThuApr 21 2005 )

The changes have effected us as well... but we love you guys.

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 22:12:54 ThuApr 21 2005 )

It's much less convenient. Especially when you're posting, because the drop down menu isn't right there anymore--and it doesn't even say who you're signed in as! You have to scroll up and look.

I love these boards a lot, and have been on for over 2 years, and you guys have been great with customer service, but it seems like this last maintenance just lowered the convenience level of the boards, which I'm a bit concerned about. I mean, usually you expect more services (which we've been told we're not getting anymore if we choose to remain on frost at our current rates), but at least I would expect the boards to remain at the same level. I never expected a reduction in convenience, especially when I'm paying for more than the technical bandwidth I use (since I use less than the monthly minumum).

  
Nickdisk
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Re: since the FROST maintenance today/things missing ( 02:55:06 FriApr 22 2005 )

Hi Chatelaine_dOr :smile: livingforjesus :smile:

I'm afraid we had to change the style of the 'Username Swapping' feature as the old style started to use up too much CPU resources, as the pull down menu had to be displayed on every page. It sometimes added up to 10 seconds onto the time you spent waiting for the page to load :smile:

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 05:31:26 FriApr 22 2005 )

Are there going to be more changes like this happening, that somewhat lower the quality of the boards? I'm curious as a larger picture type thing. I'm aware you all are stopping giving us new and better stuff, but I did not expect it to get worse.

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 16:22:53 FriApr 22 2005 )

In addition, now we cannot even change usernames for a single post! That was certainly one of the features we have enjoyed with swapping usernames for a long time.

I noticed no long delay with loading the dropdown menues, and would really much rather prefer the supposed wait over what there is now.

I am extremely disappointed with this maintenance. Also, I received a high traffic message for the first time in well over a year. In addition, some of my board's members (but not all) can no longer see the smilies. Honestly, this maintenance seems to have caused many problems and has definitely lowered the quality of the boards, and the problem it supposedly solved was nonexistant to me.

I have absolutely loved these boards for a long time, and accepted that we would be getting no improvements, even though that was the situation when I signed up, but this is extraordinarily disappointing. I never expected a significant lowering of service quality--and to have it framed as an "improvement." I would doubt there are many out there who think it is one.

  
Nickdisk
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Re: since the FROST maintenance today/things missing ( 03:33:19 SatApr 23 2005 )

Hi Chatelaine_dOr,

I'm not positive, but i dont think we're currently planning on making any more changes. If we do make any more changes though, we'll try and make them as small as possible.

I wouldn't look at the changes we've made so far as lowering the quality of our network, the changes we made were necessary to keep our network running as smoothly as possible, and the features we've made changes to are still available to use, so we haven't taken any features away from our users, you still have the option to switch screennames while you are making a post, it just takes one extra click :smile:

Quote: Chatelaine_dOr

In addition, some of my board's members (but not all) can no longer see the smilies

If your boards emoticons are hosted in your boards File Hosting area, have you updated them to reflect your boards new URL (bb.bbboy.net instead of frost.bbboy.net)? :smile:

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 04:02:18 SatApr 23 2005 )

Actually, then I think it is malfunctioning on my board (the single-post name swap). When I click the "swap" link that is just above the posting area (not the main one on the top bar), it signs me out and into the other name, and refreshes the screen to the main board page. Thus, it is not allowing me to switch for one post only, which is inconvenient.

Also, it would be nice if your current username could at least be displayed next to the swap button when you are replying, as it is listed on the top bar. All it says now is Username: swap (on the post screen).

I don't think my smilies are hosted in my file hosting area--I use only the bboard emoticons. And many members can see them. It's very strange.

Thank you for getting back to me. It is hard to look at them as improvements when nothing was wrong at all on my board before, and now it is much less convenient, so...

However, I would really appreciate it if someone could look into the posting screen issue, because it is not how you described it--it is not allowing me to switch just for one post. Thanks!

  
RachelA
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Re: since the FROST maintenance today/things missing ( 09:32:51 SatApr 23 2005 )

Quote: lakemich at 17:49:22 Tue Apr 19 2005

Board is back up now, but the newest member, total members isn't showing. I think that's all that I'm noticing right now.

thanks!


This information is still missing from my board, should it have returned by now...

URL: http://frost.bbboy.net/jamiedravensite

  
Cecile_Rochefort
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Re: since the FROST maintenance today/things missing ( 11:52:34 SatApr 23 2005 )

As one of the unfortunate members d'Or was talking about (she's great, isn't she?) with no smilies/emoticons, I would also say that I can't see most of the ones on these boards, as well as the ones on the site. This isn't isolated to the computer I use (which has recently been debugged), for I even used a friend's and the same thing happened. But I would say that some (such as :smile: and :wink:smile: weren't working before the maintenance, but now all have been replaced by ugly red crosses.

I would also say (correct me if I'm wrong, dear Chatelaine) that the newest members, total members still isn't up on L'Epoque d'Or.

Thanks!

  
Nickdisk
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Re: since the FROST maintenance today/things missing ( 04:18:22 SunApr 24 2005 )

Ahh, i should of been more specific, i'm afraid it's no longer currently possible to change your username for a single post, but you can quickly switch usernames to make your post, then quickly switch back :smile:

I'll ask BbBoy if its possible to display the current username your logged into in the New Thread/Add Reply screens :smile:

Thats strange about emoticons not loading on your board, it might be that you need to update them to reflect your boards new URL (bb.bbboy.net instead of frost.bbboy.net), i'll let BbBoy know that your having a problem with the emoticons on your board though :smile:

Hi RachelA :smile: I'll let BbBoy know that the Newest Member & Total Members features aren't showing up on your board yet :smile:

Hi Cecile_Rochefort :smile: Welcome to the BbSupport Forums :smile: Thats very strange that some of the BbSupport Forums emoticons aren't loading for you either.. do you have a firewall installed? :smile: I'll let BbBoy know that the Newest Member & Total Members features aren't showing up on Chatelaine_dOr's board as well :smile:

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 04:46:42 SunApr 24 2005 )

That's a shame. It was a good feature. I do have a related question, though--on this board, I just swapped usernames to reply, and it kept me in this thread. On my board, when I swap usernames, it bumps me back to the main board page. Perhaps that is not supposed to happen?

Thanks for checking on the emoticons--I can see them,, but as you've heard from Cecile, a very few people can't. (I think there are only 2 of them.) Also, she is correct that the newest member feature isn't working anymore.

Also, it would be fantastic if the username you're currently signed in on could show up when in the reply screen. Thanks for asking about that--I really appreciate it!

Thank you for dealing with all of this overall. I am still very disappointed with the changes, because they're messier and much less convenient (and somehow we were able to live with the previous system for years with no incovenince to us whatsoever), and yet we are still being charged the same.

But, at least there are nice people dealing with us about them. :smile:

  
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Re: since the FROST maintenance today/things missing ( 14:12:59 SunApr 24 2005 )

Just a quick note while it's being looked into. :smile: Newest members and member totals haven't been showing on our board either for some time and I'm not on Frost. Our board's url is http://bb.bbboy.net/cuckooznest

Just thought I'd mention it....I can live without it, but was curious too when it disappeared and if that would be back. About the swapping...I understand why it's been done and can live with it too, but have to say I liked the drop down menu better myself. :smile:

  
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Re: since the FROST maintenance today/things missing ( 16:19:49 SunApr 24 2005 )

re: the name swapping, Chatelaine_dOr, it may work here at support for you because this forum is set up to allow guests, where your forum may not. Which would be why it bumps you out of the forum and back to the main page.

Are all of these new changes going to happen to all of the servers?

  
Chatelaine_dOr
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Re: since the FROST maintenance today/things missing ( 16:53:43 SunApr 24 2005 )

Ah, thanks--that would likely be the reason, as mine does not allow guests.

I would be interested in the answer to your question, too, because if it isn't going to happen to all of the servers I'd really like to be moved to a different one.

  

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