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salemhearts
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upgraded board .. problem ( 18:23:33 ThuMar 23 2006 )

Board Plan: Fixed

Hi there

I upgraded my board today and it said that it could not upgrade it instantly... but I haven't received an email stating why. I realized that I used a different email than what I signed up my board with.. plus it's a free one (Hotmail) could that be why?

I did however receive my receipt saying that my bank was charged.

Thanks in advance for your help. :thankyou:

Board URL: http://frost.bbboy.net/salemhearts

  
Pamster
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Re: upgraded board .. problem ( 19:35:36 FriMar 24 2006 )

It should be all set now salemhearts, I don't see any banners and BbBoy looked in the database and it shows the credit you added as clearing today. Let us know if you need anything else. :smile:

  
LodemaAdmin
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Re: upgraded board .. problem ( 19:21:02 SatMar 25 2006 )

Yep they fixed it for me asap!!!! I just love the service!! :smile:

One quick question though.. I am getting more than 2 popups in a 12 hr period. I bet I'm getting about 2 every 10 - 15 mins. Is that right?
Thanks again :smile:

  
LodemaAdmin
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Re: upgraded board .. problem ( 19:23:24 SatMar 25 2006 )

OOps, sorry I posted under my other username.. but salemhearts and LodemaAdmin are both me (Lodema) lol
Thanks :wink:

  
LodemaAdmin
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Re: upgraded board .. problem ( 12:50:53 ThuMar 30 2006 )

I just got about 15 in the last 5 minutes :sad:

  
Pamster
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Re: upgraded board .. problem ( 14:42:36 FriMar 31 2006 )

I went by your board too and couldn't find anything out of the ordinary, except for pop ups (think it was 2) that I don't think were in our network. I don't know for sure though because I can't remember what the source code the page had showed me. If you're still having this trouble can you right click on the Board Page you were on when the pop ups loaded? Right click on that and copy the source code for us to investigate further. It might be 'hidden advertising' some service you signed up for on the board started implementing. Like maybe a pop up for the service of hosting a counter or a tag board, or something like that. If you're sure you didn't sign up for anything with potential 'hidden' advertising and you get like two pop ups on one page copy the source code and paste it here and I will show it to BbBoy and he can look into this deeper for you. :smile:

  
salemhearts
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Re: upgraded board .. problem ( 15:06:02 FriApr 7 2006 )

Thanks so much, Pamster!! I will do that. :biggrin:

  
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Re: upgraded board .. problem ( 13:46:22 SatApr 8 2006 )

I tested the board, made it Variable and still got two pop ups salemhearts. So there is definitely something in the header or the footer creating them and it's there on every click too. Also the board locked up on my browser twice during my testing of the things. I don't know where the code is but something done in the template screen is making those pop ups. I wish it was something on our end so I could fix it for you but I haven't got a clue as to what part of the code is doing this.

Good luck on finding the culprit, it's in there somewhere, either the header or the footer. If you can remember when it started happening and what was added around that time you can try removing it to see if the trouble goes away. Try removing things one at a time and testing it and you should be able to find the problem. :smile:

  
LodemaAdmin
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Re: upgraded board .. problem ( 02:56:28 WedApr 12 2006 )

Thanks so much for your help.. you are always so eager to help us, I just love it here!!!! :smile: I think it may be my tagboard.

I have one more dilemma.. I hope you can help :wink:

A member contacted me and wanted completely deleted from my board,as well as all of her posts deleted. I first deleted all of her posts, then deleted her username.

Well.. I explained to her that I can only delete posts that she has replied to, not started. But it's been awhile since she has posted, so I told her that since I do regular cleaning, they are probably gone anyway.

She wants to know why when she still clicks on the link to her member profile.. that it says she is still a member and has 9 posts. Is it because she is still a member through bbboy.net?
Is there a way to delete her on your end.. so that the following link does not work?

http://edit.bbboy.net/salemhearts-viewprofile?member=LucasLovesSami

Thanks in advance!!! :smile:

  
Pamster
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Re: upgraded board .. problem ( 21:33:59 WedApr 12 2006 )

Unfortunately there isn't anyway to remove her from the network itself as she's posted, a registered name is shown as taken. I don't know if we're ever going to do a username purge or not but I will mention it to BbBoy. I am 100% positive though that because it shows she's posted that there isn't any way to remove the name from the network. Since you deleted her posts and her email is private that is the most that can be done. :smile:

Always glad to help LodemaAdmin, in this case there's nothing we can do though, if there was we would. :smile:

  
LodemaAdmin
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Re: upgraded board .. problem ( 20:13:02 ThuApr 13 2006 )

Oh that's ok Pamster :smile: We've done all we can! I'll let her know that. And thanks again for all of your help, it's very much appreciated :smile:

  
Pamster
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Re: upgraded board .. problem ( 11:56:30 TueApr 18 2006 )

If you need anything else LodemaAdmin, just let us know. :smile:

  

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