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lobsterj
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Problem with IP matching? ( 03:18:19 MonJan 15 2007 )

another problem with same member I mentions in another thread.
banned removed member

she is recieving a error message about the IP didnt match for the one on her account. she asked me to go into her acct
and turn off where she had her IP recorded as
to only that IP can log into that account.

(I didnt even realize there was an option) but I cant get in there either since my IP doesnt match. what can be done to help her?
Thanks for any help

Board URL: http://bb.bbboy.net/dwodungeon

  
BbAdmin
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Re: Problem with IP matching? ( 14:58:09 SatJan 20 2007 )

I need to know the username and password for the name to be able to undo this. Once I have that I can go in and undo it if I have that for verification that this is the owner's wishes. :smile:

  
Bodycountt9
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Re: Problem with IP matching? ( 05:20:06 MonJan 22 2007 )

Since my friend couldn't access this link, I'm helping
her here with my comp. could you please help?


Please help, if you can, turn off the option, since
another person has caused all this trouble for her,
I'd like to see her be able to get back on and not
have to worry about her acct being hacked into
again.
Thanks for your help and your valuable time.

  
BbAdmin
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Re: Problem with IP matching? ( 21:15:20 MonJan 22 2007 )

You should be all set now. I have removed the static IP# so she should be able to use her account again. IF you need anything else just let us know. :smile:

  
lobsterj
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Re: Problem with IP matching? ( 04:16:45 TueJan 23 2007 )

You guys are awesome, Thank you so much :smile:

  
BbAdmin
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Re: Problem with IP matching? ( 19:54:36 TueJan 23 2007 )

You're very welcome. Let us know if you need anything else. :biggrin:

  

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