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MicheleisMe
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Where did all my credit go? ( 11:17:01 FriNov 2 2007 )

Board Plan: Fixed

I had $59 worth of CREDIT to my board. This morning, there is no credit (it was erased????) and we have pop ups.
Can someone tell me where my $59 went to and why we have reverted to a FREE board????
I purposefully did not let my recurring payment go through because it said I had $59 left. We use $3.50 a month!
God Bless,
Michele

Board URL: http://bb.bbboy.net/mamacentral

  
MicheleisMe
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Re: Where did all my credit go? ( 11:31:32 FriNov 2 2007 )

It should also be noted I can not use the ADD CREDIT button, it is greyed out.

  
BbAdmin
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Re: Where did all my credit go? ( 19:35:29 FriNov 2 2007 )

Hi MicheleisMe,

I fixed the board's credit so you should be all set. It was the crediting glitch that was behind this and I apologize for the inconvenience it caused but if it happens again just post and let me know and I will take care of it ASAP. :smile:

  
MicheleisMe
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Re: Where did all my credit go? ( 15:28:57 SatNov 3 2007 )

Thank you!
After I posted this I read where this had happened to others. So I was sure it was a glitch & it would be fixed. Thank you for such quick response! :smile:
God Bless,
Michele

  
BbAdmin
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Re: Where did all my credit go? ( 00:28:33 MonNov 5 2007 )

You're very welcome MicheleisMe. If you need anything just let us know. :smile:

  
MicheleisMe
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Re: Where did all my credit go? ( 08:51:34 ThuNov 8 2007 )

Actually I do have another question. It is 4 am here and yet I constantly have this IP addy on my board. I am guessing it is a search engine?
IP: 74.6.24.162
Host: lj511668.crawl.yahoo.net
Seems like it slows down the board or maybe I am imagining it? :smile:
God Bless,
Michele

  
BbAdmin
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Re: Where did all my credit go? ( 14:09:23 ThuNov 8 2007 )

That is a spider bot caching pages for indexing in search engine results, they are usually there every two weeks or so. Some places have them all the time though and they are just like having a unregistered guest on the board. They don't slow it down any more then people being on the board. :smile:

  
MicheleisMe
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Re: Where did all my credit go? ( 08:04:31 FriNov 9 2007 )

Ok, never really saw that before so I was wondering. And they must love us, they are there daily, several times a day. LOL Thanks again! :smile:
God Bless,
Michele

  
BbAdmin
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Re: Where did all my credit go? ( 15:54:05 SunNov 11 2007 )

No problem Michele if you need anything or have any questions we're always here. :biggrin:

  
fbmf
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Re: Where did all my credit go? ( 01:22:21 WedNov 14 2007 )

I'm having the same issue on my board.

frost.bbboy.net/thegamingden

Game On,
fbmf

  
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Re: Where did all my credit go? ( 19:43:20 ThuNov 15 2007 )

Whispering reply...

That is what's showing in the database so it will revert to free again shortly fbmf. If there is anything I can do just let me know. :smile:

  
fbmf
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Re: Where did all my credit go? ( 12:23:41 TueNov 20 2007 )

Is there a way I can view my remaining credit?

Also, I thought you guys regularly docked my credit card. Is my board just blowing through bandwidth that quickly?

Thank you for your help.

Game On,
fbmf

  
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Re: Where did all my credit go? ( 12:42:57 WedNov 21 2007 )

Can you whisper the email address you have associated with the card you used to pay for the board? I need that for BbBoy to look into the payment status of the recurring payment because it will only do what you set it for and in April the board had reverted too earlier this year, so something isn't right. It might be set to only take one payment a year and if so it's not cover the full year.

There isn't any way to view credit when the board is in free mode, but I posted what the database shows currently in that last whisper. Get back to me on that email address and we'll have BbBoy look into it for you to see what's going on with it. :smile:

  

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