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SashasMum
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Lost password AND Email ( 07:23:10 WedJun 25 2008 )

The following Mod member on our board has lost his password and cannot remember the email address with which he signed up.

Can he still email the support email address to get that changed or do you have to press some magic buttons elsewhere?

Thanks
Karen (SashasMum)

Board URL: http://bb.bbboy.net/thewhitestuff

  
BbAdmin
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Re: Lost password AND Email ( 18:04:13 WedJun 25 2008 )

I can give a hint about the email used but I can't update it or change it without having the password for verification SashasMum. I wish I could help but we require verification for making changes like that. What was the username in question? If they want to they can just register a new username and you can give it mod powers, that would be the fast way around this. :smile:

I need the username though to look it up in the database and offer some hint about the domain the email is based on so they can get their password themselves by reactivating an old email account. :smile:

  
SashasMum
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Re: Lost password AND Email ( 17:27:48 ThuJun 26 2008 )

The username is Gingerboy and he is using fsmail as his email address - he thinks!

I have sent a couple of password reminders though and he hasn't received them yet.

Thanks :biggrin:

  
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Re: Lost password AND Email ( 18:07:17 ThuJun 26 2008 )

That isn't the email that he has listed, if he can post (whispering is good) the .co.uk email that is listed there on the profile which is private I will udate it to his new one for him. But only if he gets the email correctly. It's a name @ something .co.uk so if he can give that to us we will update his email for you.

This is only because the profile has the email marked as private, so we can be pretty sure only the account owner would know that email-that's the only reason we'll offer to do it based on this type of verification SashasMum. I hope you can get to me with the new email and the correct old one so I can update gingerboy's account to reflect the new email and he can get lost pw emails. :smile:

  
SashasMum
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Re: Lost password AND Email ( 09:16:44 FriJun 27 2008 )

Thanks, I have emailed him back and will see what he wants to do.

If he can give you a rough idea of his password, will that be enough to let you change it?

Thanks
Karen

  
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Re: Lost password AND Email ( 11:47:33 FriJun 27 2008 )

The password is one of the assigned ones we send out from the look of it, the email would be easier I think, so if he has like four or five he can whisper and ONE is right I will do the update no problem. :smile:

  
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Re: Lost password AND Email ( 21:49:19 FriJun 27 2008 )

I have sent you an email with the email address as I have never worked out this whisper business!!

Thanks
Karen
Sashasmum

  
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Re: Lost password AND Email ( 23:04:47 FriJun 27 2008 )

Okay, it will take longer because I don't have access to that email, it's BbBoy's. If you want to email me you can at pamster@cyber-soup.com

  

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